Pharmacy Technician Trainee Resume Example Company Name

PHARMACY TECHNICIAN TRAINEE

Professional Summary

Detail-oriented Certified Nursing Assistant with over 3 years of healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Work History

Company Name - Pharmacy Technician TraineeCity, State02/2021 - Current

Counted, measured, and compounded medications following standard procedures.
Collected co-payments or full payments from customers.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Assisted with filling of over 40 prescriptions daily.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Reviewed and verified customer information and insurance provider information.
Answered incoming phone calls and addressed questions from customers and healthcare providers.

Company Name - Certified Nursing AssistantCity, State10/2020 - Current

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Cared for average of 15 patients per 8 hr in skilled care facility, delivering high-quality, efficient support to meet all needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Transported patients between rooms and appointments or testing locations.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Participated in reading and "catch-and-throw" fun activities with patients to boost mood, improve overall memory and provide light entertainment.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Company Name - E-Commerce Personal ShopperCity, State01/2018 - 01/2021

Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
Increased store revenue by 20% through over 200% pick rate and offering customers accessories and related purchases to complete selections.
Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
Provided personal shopping services for product categories ranging from groceries to hardware.
Actively promoted e-commerce department services to customers by highlighting benefits and service offerings during in-store interactions.
Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
Tracked substitutions and informed customers of changes.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Worked productively with customers to meet order requirements and service expectations.
Consulted with customers on food selections and custom order requests.
Worked quickly to pack orders efficiently and decrease product damage by 50%.

Hobbies

Cooking, Watching movies, Singing, Dancing

Additional Information

I had my basic education and some of my college education in Ghana, West Africa. Immigrated to the U.S. in 2017.

Languages

Twi:

Native or Bilingual

Twi:

Native or Bilingual

Frafra:

Native or Bilingual

Frafra:

Native or Bilingual

Ga:

Elementary

Ga:

Elementary

Hausa:

Native or Bilingual

Hausa:

Native or Bilingual

Skills

Outstanding interpersonal abilities
Goal oriented
Team collaboration
Problem solving/Decision making
Dementia and Alzheimer's knowledge
Patient-focused care
Strong communication/Negotiation skills
Flexible/Adaptable

Data evaluation
Companionship and Emotional Support
Patient Care
Specimen handling
Customer service
Administrative support
Computer literate

Education

Expected in 06/2021

Penn Foster College

City, State

Career Diploma: Pharmacy Technician Professional

12/2020

U.S. Career Institute

City, State

Associate of Science: Medical Billing And Coding Specialist

11/2013

University of Professional Studies

City

Bachelor of Science: Banking And Finance

05/2010

University of Ghana

City

Associate of Science: Public Administration

Certifications

Job Readiness, Family Success Center - 2020

Nutrition, Expanded Food and Nutrition Education Program - 2020

Computer Skills for Today Job Seekers, GTCC - 2019

Employability Skills, GTCC - 2019

Resume Overview

School Attended

Penn Foster College
U.S. Career Institute
University of Professional Studies
University of Ghana

Job Titles Held:

Pharmacy Technician Trainee
Certified Nursing Assistant
E-Commerce Personal Shopper

Degrees

Career Diploma : Pharmacy Technician Professional
Associate of Science : Medical Billing And Coding Specialist
Bachelor of Science : Banking And Finance
Associate of Science : Public Administration

Pharmacy Technician Trainee Resume Example

Resume Score: 80%

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