Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Extensive background as a Patient Service-Oriented, Clinical Pharmacist with Doctor of Pharmacy degree. Strong, expert background in Pharmacy Informatics with an emphasis on Cerner Millennium applications. Currently licensed in Arizona.

Skill Highlights
  • PharmNet, PowerPlans, PowerChart, eMAR, Discern Launch, Frequency tools, Product Manager, PhaDBtools, Batch Report, IV Builder, Multum Upload, DRC upload, Prescription and Inpatient order sentences, Order Task Tool, Bedrock, Cerner Practice Wizard, Order Entry Format/Fields, Order Folder Build, Maintenance
  • Medication Reconciliation
  • CPOE
  • BCMA
  • Nursing Documentation
  • Message Center
  • Ambulatory EHR
  • Clinical Documentation
  • Pharmacy Clinical Intervention
  • ePrescribe

  • Implemented and supported Electronic Nursing documentation for two 400+ bed Acute Care hospitals, and one 25 bed Critical Access hospital.
  • Part of the team that enabled Carondelet to meet ARRA stage one and stage two attestation.
  • Implemented and supported eMAR for 27 Nursing Units throughout 2 Acute Care facilities and 1 Critical Access facility.
  • Implemented, Supported CPOE in 3 facilities for over 4000 providers.
  • Supported, trained and implemented BCMA for 2 Acute Care facilities and 1 Critical Access facility.
  • Implemented, supported, and guided Ambulatory EHR in 12 Outpatient Medical Clinics for providers and ancillary staff.
Professional Experience
09/2012 to Current
Pharmacy System Development Specialist - Analyst Ascension Information Services, Carondelet Health Network City, STATE,
  • Designed, built, supported and maintained 8 or more Pharmacy application systems for the Carondelet Health Network.
  • Collaborated with the Clinical and Non clinical IS teams and managers including, but not limited to the Clinical Nursing Team, Physician Team, interface, infrastructure, laboratory, radiology, Midas, Ambulatory centers, and revenue integrity teams.
  • Operated with the Pharmacy leadership group, clinical coordinators and on-site pharmacy staff to develop and maintain an optimal, safe and effective pharmacy system adhering to company policies and procedures.
  • Attended and participated in Pharmacy Leadership meetings on a Bi-monthly basis.
  • Communicated with Providers monthly through CPOE Provider support group.
  • Attended AHIS Administration Medical Record Collaboration, AHIS Bar Code Administration Collaboration.
  • Reported monthly for Corporate Med Assets.
  • Provided 24-hour On-call rotation 7 days on,14 days off.
  • Processed Service Now Customer Requests with > 95% efficiency
  • Collaborated with Knowledge Management team to design, build, support, review, correct and maintain CPOE PowerPlans.
  • Created IV Builder items, and products in Product Manager while maintaining their integrity.
  • Provided over 800 hours of On-site Support, education and Guidance for Software implementation.
  • Updated Drug information systems including the medication formulary and interaction software with Multum® Monthly package loads through the use of Bedrock.
  • Maintained Pharmacy Order Catalog for Inpatient providers, EC providers and Ambulatory providers.
  • Supported and maintained build for the In-office medication orders and sentences and outpatient- prescription orders and sentences, for the Ambulatory Office clinics in conjunction with the Ambulatory support team.
  • Completed, supported, corrected and maintained the Neonate Orders, Order Sentences and Physician Order folders.
  • Support the IT teams and all end users during code upgrades and scheduled or non-scheduled downtimes.
10/2011 to 09/2012
Contracted Mail Order Pharmacist for Optum Rx a division of United Health Care. APAC Customer Service City, STATE,
  • Performed order entry
  • Monitored all drug-drug, drug-food, drug-medical condition interactions, therapy interactions.
  • Routinely operated the computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system
  • Contacted physicians in 49 states to suggest therapy alternatives or advise on current therapies.
  • Verified thousands of medication orders entered by 25 local and remote technicians.
  • Supervised 15 technicians
  • Strictly maintained customer and patient confidentiality.
  • Performed utilizing the windows proprietary-based computer systems and telephone.
  • Maintained 40 prescription/hour processing
10/2009 to 10/2011
Executive Staff Pharmacist Target Corp City, STATE,
  • Verified accuracy and completeness of information on prescription and refill requests.
  • Maintained proper storage and security conditions for all drugs.
  • Supervised 4 technicians, 2 interns and several Pharmacy students.
  • Monitored drug interactions and therapy interactions.
  • Routinely operated the computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
  • Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage.
  • Administered immunizations as approved by the State Board of Pharmacy.
  • Maintained active role with store Executives and Team members to provide a Fast, Fun, Friendly atmosphere.
  • Entered new patient profiles and prescriptions into medication input software system.
  • Verified patient data and billing information.
  • Provided friendly customer service at prescription drop-off and pick-up counters.
  • Communicated directly with doctors' offices via telephone, fax and email.
  • Processed up to 150 prescriptions on high volume days with 100% accuracy.
06/2004 to 10/2009
Pharmacy Information Services Coordinator/ Clinical Staff Pharmacist Oro Valley Hospital City, STATE,
  • Coordinated and implemented software patches and pharmacy applications as directed by Corporate/ Local directives.
  • Served as primary resource for trouble shooting pharmacy information systems, software applications.
  • Served as liaison between pharmacy and Corporate Information Services and site MIS Automated and Data Processing and Applications Coordinator.
  • Liaison between pharmacy and Automation Information Services Hospital wide staff education in relation to pharmacy information systems and automated dispensing system.
  • Maintained Clinical Nutrition software system,
  • Certified computer software educator for 10-15 Pharmacy staff.
  • Maintained medication dictionaries.
  • Updated and maintained pricing and billing numbers.
  • Worked directly with facility Charge-master Coordinator and Network CFO to maintain billing, coding and appropriateness with the state.
  • Demonstrated active involvement in Quality and Performance Improvement.
  • Systems supported: Meditech, AcuDose Dispensing System, Baxter TPN Software, PackEdge, Pyxis Carefusion.
  • Provided centralized pharmacy services including antibiotic selection/ approval, patient controlled analgesia, chart documentation, patient and provider education, drug utilization evaluations, and therapeutic substitutions.
  • Monitored continuing drug therapy regimens through review of clinical status and associated laboratory parameters and make appropriate recommendations.
  • Strictly maintained customer and patient confidentiality.
  • Monitored, prepared and verified parenteral nutrition for adult patients.
  • Maintained proper storage and security conditions for all drugs.
  • Collaborated closely with physicians, pharmacists, nurses, case managers, dietitians and other health care professionals to monitor and assess the quality and effectiveness of drugs or drug regimens.
  • Supervised 5 technicians.
  • Supervised the preparation of antibiotics, chemotherapy and other IV admixtures.
  • Documented clinical interventions.
  • Proficiently processed and dispensed written, oral and electronic prescriptions.
  • Provided over 90 hours/month of overnight call during after-hours.
05/1994 to 06/2004
Clinical Staff Pharmacist/ Pharmacy Information Services Specialist Northwest Medical Center City, STATE,

300+ bed Acute Care Hospital with over 640 providers,offering over 35 specialties.

Education and Training
Expected in 1994
Doctor of Pharmacy:
University of Arizona - Tucson, Arizona
Expected in 1986
Bachelor of Science: Biology
Northern Arizona University - Flagstaff, Arizona
Expected in
: Biology and Chemistry
University of Arizona - Tucson, Arizona

1981-1982, attended.

1988-1989, additional Pharmacy prerequisites


Registered Pharmacist, Arizona 1994- current Number: S10593


Other system applications and software include Cerner Etreby Outpatient Services, Carefusion Pyxis 4000 Medication Delivery, PackEdge, Milt 4.0, Abacus 3.0, Pyxis Knowledge Portal, Meditech, and AcuDose Dispensing System, Service Now, Powerpoint, Access, Excel, MSWord, SharePoint, MS Project, Pyxis Knowledge Portal, Abacus, Bomgar, and DameWare.

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Resume Overview

School Attended

  • University of Arizona
  • Northern Arizona University
  • University of Arizona

Job Titles Held:

  • Pharmacy System Development Specialist - Analyst
  • Contracted Mail Order Pharmacist for Optum Rx a division of United Health Care.
  • Executive Staff Pharmacist
  • Pharmacy Information Services Coordinator/ Clinical Staff Pharmacist
  • Clinical Staff Pharmacist/ Pharmacy Information Services Specialist


  • Doctor of Pharmacy
  • Bachelor of Science

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