Versatile operations manager/technician trained in pharmacy who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge in all aspects of pharmacy operations, and an unsurpassed worth ethic.
Licenses
Pharmacy Technician: License number VA00055619
Pharmacy Assistant: License number VB60569758
Skill Highlights
Exceptional patient care and interaction
Inventory management
Strong knowledge of 340B regulations
RX processing
Strong understanding of the DSCSA
LEAN training
Excellent annual budget development
In-depth knowledge of 3rd party reconciliation
Strong critical thinking skills
Effective written and verbal communicator
Team player
Professional Experience
Pharmacy Operations Manager, 06/2012 - 09/2016 Amita Health – Mount Juliet, TN,
Oversee
day to day operations of the pharmacy, assist in planning, budgeting, developing,
organizing and evaluating pharmacy services. Maintain monthly financial reports
for analysis. Assist in maintaining
appropriate system operations for the pharmacy.
Assure compliance with all state/federal laws and regulations. Maintain security systems for the pharmacy's
physical locations and computer software.
Assure that policies and procedures are updated and followed in
coordination with the Pharmacy Supervisor at each location. Coordinate with the Pharmacy Supervisor at
each location all activities related to drug use, assist in managing inventory
and billing. Review and approve all
invoices to send to accounts payable.
Review and approve timecards for processing. Direct and assist with annual physical
inventories. Perform quarterly internal
audits. Oversee training of new
employees. Participate in quality assurance programs. Maintain effective communication between the medical
and dental departments, and attend monthly QC and revenue workgroup meetings. Provide management reports as required by the
Director of Pharmacy.
Key Accomplishments:
Managed eight pharmacy locations and pharmacy
programs without a pharmacy director for seven months.
Worked closely with the COO, CFO, and other
directors to re-build a cohesive pharmacy program, while providing a better
understanding of pharmacy operations to the executive team.
Identified and corrected an oversight of a
regulatory issue that involved working with the CEO, COO and CFO.
Opened four new pharmacies that required:
attending weekly construction meetings, completed all necessary licensing requirements
with the DEA, State of Washington, and several other entities, set-up contracts
with vendors, and insurance companies.
Completed the HealthPoint LEAN Management System
training for managers.
Developed a new hire pharmacy orientation and
training outline.
Developed an annual pharmacy training objective
and outline.
Developed a working relationship with accounting
to provide the necessary reports needed in support of budgets and on-going
financials in regards to pharmacy.
Implemented a perpetual inventory system for all
ten pharmacies.
Various Pharmacy Positions, 10/2002 - 06/2016 State Of Montana – Greenough, MT,
Pharmacy Financial Reimbursement Specialist Technician
– Perform all duties required of a pharmacy
technician, pharmacy month end reports for accounting purposes, insurance
reconciliation, pharmacy procedure manual organization and updates, pharmacy statistical
reports as needed, FSI software management and training, assist Pharmacy
Managers, apply/maintain applications of third party contracts, coordinate monthly
pharmacy staff meetings with Director, prepare monthly pharmacy staff meeting
agendas and minutes, attend quarterly P&T meetings to prepare meeting
minutes for Director and Physicians, direct and assist with annual physical
inventories and other duties as assigned.
Pharmacy Technician Supervisor –
Perform all duties required of a pharmacy technician, oversee other pharmacy
technicians work schedules, time-off requests for coverage, direct and assist
with annual physical inventories. provide
exemplary customer service to CHC patients and co-workers.
Pharmacy Technician – Performed all
duties required of a pharmacy technician. Such as data entry of patient
information and prescription information, fill and verify prescriptions, place
and receive inventory orders from drug wholesaler and other various vendors to
provide excellent customer service to CHC patients.
Pharmacy Assistant – Performed all
duties and tasks allowable by state laws as a pharmacy assistant while
receiving the necessary training to become a pharmacy technician.
Key Accomplishments:
Started as a Pharmacy Assistant and obtained a
Pharmacy Technician license within the first year of employment through the
pharmacy technician-in-training program.
Helped nurture and maintain the Patient
Assistant Program while performing regular technician duties.
Took initiative in learning all aspects of providing
supporting financial pharmacy reports and maintaining them.
Managed the scheduling of thirteen pharmacy technicians.
Obtained certificate for the smoking cessation
program in collaboration with the Pierce County Health Department.
Obtained certificate for the completion of the TCC Center
for Business and Professional Development Supervisor and Leadership Training Program.
Assisted in implementing policy and procedures
for various programs in the pharmacy.
Developed a new hire pharmacy orientation and
training outline.
Developed an annual pharmacy training objective
and outline.
Developed a working relationship with accounting
to provide the necessary reports needed in support of budgets and on going
financials in regards to pharmacy.
Pharmacy Assistant, 03/2000 - 09/2002 Safeway Pharmacy – City, STATE, Performed all duties required of a pharmacy
assistant while training to become a pharmacy technician. Within the first year of employment the
pharmacy manager was confident in my abilities to schedule me as a closing
technician-in-training. After
relocating to another local Safeway Pharmacy, I was continually called to work
other shifts at other locations.
Mechanical DEsign/CAD Sub-Consultant, 06/1998 - 2000 VR Consultant Design – City, STATE, This was my personal business in which I provided HVAC and plumbing design along with computer
aided drafting (CAD) to various mechanical and electrical engineering firms at
home while performing domestic engineering duties.
Mechanical Designer/CAD Technician, 06/1983 - 02/1998 Tres West Engineers/BCE Engineers – City, STATE,
Employed
by two different engineering firms in a fifteen-year period working as a
drafter, drafter supervisor and designer for various projects which consisted
of HVAC, plumbing and lighting systems for commercial buildings.
Key Accomplishments:
Self taught CAD programming while working on a
project deadline which required CAD drawings.
Supervised and delegated various projects to
meet deadlines to other drafting personnel.
Edited and typed plan specifications for various
projects.
Met deadlines by working 10 – 12 hour days 7
days a week.
Became an HVAC and plumbing designer from a
drafter.
Represented firm at design and job site
construction meetings.
Assisted with marketing packages to obtain
various projects for in-house architect.
Education and Training
Bachelor of Science: Accounting, Expected in 2012 - University of Phoenix - Online, GPA:
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