Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Versatile operations manager/technician trained in pharmacy who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge in all aspects of pharmacy operationsand an unsurpassed worth ethic.

Pharmacy Technician: License number VA00055619
Pharmacy Assistant: License number VB60569758
Skill Highlights
  • Exceptional patient care and interaction
  • Inventory management
  • Strong knowledge of 340B regulations
  • RX processing
  • Strong understanding of the DSCSA
  • LEAN training
  • Excellent annual budget development
  • In-depth knowledge of 3rd party reconciliation
  • Strong critical thinking skills
  • Effective written and verbal communicator
  • Team player
Professional Experience
Pharmacy Operations Manager, 06/2012 - 09/2016
Amita Health Mount Juliet, TN,
Oversee day to day operations of the pharmacy, assist in planning, budgeting, developing, organizing and evaluating pharmacy services. Maintain monthly financial reports for analysis.  Assist in maintaining appropriate system operations for the pharmacy.  Assure compliance with all state/federal laws and regulations.  Maintain security systems for the pharmacy's physical locations and computer software.  Assure that policies and procedures are updated and followed in coordination with the Pharmacy Supervisor at each location.  Coordinate with the Pharmacy Supervisor at each location all activities related to drug use, assist in managing inventory and billing.  Review and approve all invoices to send to accounts payable.  Review and approve timecards for processing.  Direct and assist with annual physical inventories.  Perform quarterly internal audits.  Oversee training of new employees. Participate in quality assurance programs.  Maintain effective communication between the medical and dental departments, and attend monthly QC and revenue workgroup meetings.  Provide management reports as required by the Director of Pharmacy.
Key Accomplishments:
  • Managed eight pharmacy locations and pharmacy programs without a pharmacy director for seven months.
  • Worked closely with the COO, CFO, and other directors to re-build a cohesive pharmacy program, while providing a better understanding of pharmacy operations to the executive team.
  • Identified and corrected an oversight of a regulatory issue that involved working with the CEO, COO and CFO.
  • Opened four new pharmacies that required: attending weekly construction meetings, completed all necessary licensing requirements with the DEA, State of Washington, and several other entities, set-up contracts with vendors, and insurance companies.
  • Completed the HealthPoint LEAN Management System training for managers.
  • Developed a new hire pharmacy orientation and training outline.
  • Developed an annual pharmacy training objective and outline.
  • Developed a working relationship with accounting to provide the necessary reports needed in support of budgets and on-going financials in regards to pharmacy.
  • Implemented a perpetual inventory system for all ten pharmacies.
Various Pharmacy Positions, 10/2002 - 06/2016
State Of Montana Greenough, MT,
Pharmacy Financial Reimbursement Specialist Technician – Perform all duties required of a pharmacy technician, pharmacy month end reports for accounting purposes, insurance reconciliation, pharmacy procedure manual organization and updates, pharmacy statistical reports as needed, FSI software management and training, assist Pharmacy Managers, apply/maintain applications of third party contracts, coordinate monthly pharmacy staff meetings with Director, prepare monthly pharmacy staff meeting agendas and minutes, attend quarterly P&T meetings to prepare meeting minutes for Director and Physicians, direct and assist with annual physical inventories and other duties as assigned.
Pharmacy Technician Supervisor – Perform all duties required of a pharmacy technician, oversee other pharmacy technicians work schedules, time-off requests for coverage, direct and assist with annual physical inventories.  provide exemplary customer service to CHC patients and co-workers.
Pharmacy Technician – Performed all duties required of a pharmacy technician. Such as data entry of patient information and prescription information, fill and verify prescriptions, place and receive inventory orders from drug wholesaler and other various vendors to provide excellent customer service to CHC patients.
Pharmacy Assistant – Performed all duties and tasks allowable by state laws as a pharmacy assistant while receiving the necessary training to become a pharmacy technician.
Key Accomplishments:
  • Started as a Pharmacy Assistant and obtained a Pharmacy Technician license within the first year of employment through the pharmacy technician-in-training program.
  • Helped nurture and maintain the Patient Assistant Program while performing regular technician duties.
  • Took initiative in learning all aspects of providing supporting financial pharmacy reports and maintaining them.
  • Managed the scheduling of thirteen pharmacy technicians.
  • Obtained certificate for the smoking cessation program in collaboration with the Pierce County Health Department.
  • Obtained certificate for the completion of the TCC Center for Business and Professional Development Supervisor and Leadership Training Program.
  • Assisted in implementing policy and procedures for various programs in the pharmacy.
  • Developed a new hire pharmacy orientation and training outline.
  • Developed an annual pharmacy training objective and outline.
  • Developed a working relationship with accounting to provide the necessary reports needed in support of budgets and on going financials in regards to pharmacy.
Pharmacy Assistant, 03/2000 - 09/2002
Safeway Pharmacy City, STATE, Performed all duties required of a pharmacy assistant while training to become a pharmacy technician.  Within the first year of employment the pharmacy manager was confident in my abilities to schedule me as a closing technician-in-training.   After relocating to another local Safeway Pharmacy, I was continually called to work other shifts at other locations.
Mechanical DEsign/CAD Sub-Consultant, 06/1998 - 2000
VR Consultant Design City, STATE, This was my personal business in which I provided HVAC and plumbing design along with computer aided drafting (CAD) to various mechanical and electrical engineering firms at home while performing domestic engineering duties.
Mechanical Designer/CAD Technician, 06/1983 - 02/1998
Tres West Engineers/BCE Engineers City, STATE,
Employed by two different engineering firms in a fifteen-year period working as a drafter, drafter supervisor and designer for various projects which consisted of HVAC, plumbing and lighting systems for commercial buildings.
Key Accomplishments:
  • Self taught CAD programming while working on a project deadline which required CAD drawings.
  • Supervised and delegated various projects to meet deadlines to other drafting personnel.
  • Edited and typed plan specifications for various projects.
  • Met deadlines by working 10 – 12 hour days 7 days a week.
  • Became an HVAC and plumbing designer from a drafter.
  • Represented firm at design and job site construction meetings.
  • Assisted with marketing packages to obtain various projects for in-house architect.
Education and Training
Bachelor of Science: Accounting, Expected in 2012
University of Phoenix - Online,

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School Attended

  • University of Phoenix

Job Titles Held:

  • Pharmacy Operations Manager
  • Various Pharmacy Positions
  • Pharmacy Assistant
  • Mechanical DEsign/CAD Sub-Consultant
  • Mechanical Designer/CAD Technician


  • Bachelor of Science

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