Patient service-oriented pharmacist with more than 17 years of experience and Certified Immunization Delivery. Dedicated to providing the highest quality patient care possible. Extensive experience in retail pharmacy management and team management to provide best in class service.
New York State Licensed Pharmacist | August 1996 - Present
Certified NYS Pharmacist Immunizer | October 2010 -Present
Focus on team management to increase level of patient oriented service. Role clarity by defining clear expectations from every team member at all levels. Extensive coaching and feedback to develop all team members. Scheduling and staffing management. Inventory management. Increasing team engagement and ownership of behaviors(accountability). Increase growth of business by influencing all aspects of work flow and tools.
Work closely with Region Field Team to work on district/region level management. Conduct store visits to multiple other units. Lead district meetings and projects. Be mentor to other building leaders. Partner with other field teams to learn best practices and implement them with own teams. Continue to self assess and seek out experiences to continue leadership skills needed for promotion.
Management of all aspects of pharmacy department- business and employees. Team training and development. Manage district pharmacy On-The-Job training on site,for all new hire technicians, interns, graduate interns and pharmacists. Intern preceptor. Oversee store and community immunizations. Patient counseling and medication management. Responsible for ensuring all quality assurance and work flow practices adhered to. Inventory management. Adhere to all legal regulations with state and federal agencies. Build professional relationships with all local health care providers.
Recognitions: 2010 District Paragon Award Winner
2011 Region Preceptor of the Year
2012 District Paragon Award Winner
2012 District Preceptor of the Year
Attended all Region competency training/ development classes. Self evaluation of areas of strengths and opportunities as relates to skills set needed to become Rx supervisor. Develop plan and seek out field experiences to develop areas needed to develop. Begin management of other district teams. Prepare for Virtual Job Tryout and area round robin for promotion to Emerging Leader.
Supportive role in all aspects of pharmacy business and employees. Assure prescription accuracy and counseling of patients. Training and development of technicians and interns.
CVS Immunization Clinics for community
Elementary School Career Days and presentations
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