Patient service-oriented Pharmacist with Doctor of Pharmacy degree. Strong background in clinical pharmacology, dispensing, compounding, and patient medication therapy management. Currently licensed in Minnesota and Wisconsin. Seeking a Clinical Pharmacist Role.
In good standing with the Minnesota Board of Pharmacy, License #122428
In good standing with the Wisconsin Board of
Pharmacy, License #18193
BLS for Healthcare Providers (CPR and AED) Certified
Immunization Delivery Certified
Extremely adaptable to changing work environments
patient care and interaction oriented
understanding of Medicare and Medicaid processes
In-depth patient counseling expert
Adaptable and efficient learner
Accomplished in pediatrics
Pharmaceutical storage trained
Strong clinical background
Medication compounding trained
Extensive MTM background
Relevant Professional Experience
Pharmacy Manager, Store #15439Mar 2017 to Current Walgreens － Cloquet, MN
Effectively motivate coworkers and technicians to maintain a healthy work environment.
Participate in weekly conference calls with upper management, store managers, and pharmacy managers across the district .
Conduct monthly specialty billings from third party companies and process payments.
Manage pharmacy inventory through proper medication ordering, returns and inter-store transfers.
Conduct daily 5 Minute Meetings with staff focusing on Extraordinary Customer Care and Walgreens Monthly/Daily goals.
Uphold Walgreens performance standards such as Net Promoter Score (NPS) of 80%, average waiting time on prescriptions <12 minutes/rx,="" prescription="" volume="" (avg="" of="" 300="" rxs/day,="" vaccine="" goals="" (both="" flu="" and="" non="">12>
Conduct employee semi annual and annual reviews (pharmacist and technician).
Maintain accurate and up to date patient adherence and new counsel logs.
Maintain current and relevant MN Board of Pharmacy standards and documents.
Process up to 400 prescriptions on high volume days with 100% accuracy as the sole pharmacist on duty.
Oversee the pharmacy technicians' drug preparation and distribution activities to provide safe, efficient care for patients.
Direct operations to increase efficiency and minimize patient wait times.
Consistently uphold proper pharmacy and general safety procedures and standards.
Appropriately resolve customer issues, complaints and questions.
Extend patient engagement with extra counseling and follow-up adherence calls.
Covered as Interim Pharmacy Manager from October-December 2016 at store #15439 for maternity leave.
Full-Time Float PharmacistJul 2015 to Mar 2017 Walgreens － Duluth, MN
Conducted drug utilization reviews, drug interventions and therapy management.
Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.
Extended patient engagement with extra counseling and follow-up adherence calls.
Administered influenza, pneumonia, and Zostavax vaccinations.
Entered new patient profiles and prescriptions into medication input software system.
Communicated directly with doctors' offices via telephone, fax and email.
Provided friendly customer service at prescription drop-off and pick-up counters.
Accurately recorded compounded products and prepared appropriate labels.
Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
Verified accuracy and completeness of information on prescription and refill requests.
Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
Strictly maintained customer and patient
Processed up to 1000 prescriptions on high volume days with 100% accuracy.
Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage.
Collaborated closely with healthcare professionals to monitor and assess the quality and effectiveness of drugs or drug regimens.
Advised customers on the selection of medication brands, medical equipment or healthcare supplies.
Traveled to all pharmacies within the district: Duluth, Cloquet, Hibbing, Virginia, Grand Rapids, Superior.
Grad InternMay 2015 to Jul 2015 Walgreens, #07126 － Duluth, NBOversaw the pharmacy technicians' drug preparation and distribution activities to provide safe, efficient care for patients. Consistently upheld proper pharmacy and general safety procedures and standards. Safely administered immunizations, travel medicine, medication therapy management and other specialtyprograms. Successfully assisted customers with medical issues and provided valuable healthcare counseling. Conducted all MTM visits on site. Consistently and accurately provided patient counseling services. Helped maintain pharmacy inventory through proper medication ordering, returns and inter-store transfers. Administered vaccinations.
Pharmacy InternSep 2012 to May 2015 Walgreens Pharmacy #07126 － Duluth, MN
Educated and counseled patients on new and existing prescriptions. Performed Medication Therapy Management meetings & billed for services. Assisted patients with prescriptions and payment. Processed prescriptions through third party billings. Assisted with third party billing issues. Filled prescriptions accurately and quickly. Transferred prescriptions to and from other pharmacies accurately. Assisted pharmacist with tasks as needed.
Pharmacy InternJan 2012 to Sep 2012 Medicine Shoppe － Cloquet, MN
Processed prescriptions through computer system. Performed daily prescription audit counts. Assisted patients with prescriptions and payment. Counted daily earnings. Filled prescriptions accurately and quickly. Transferred prescriptions to and from other pharmacies accurately.
Hospitality ManagerJun 2007 to Sep 2012 Duluth Spirit Mountain Inn － Duluth, MN
Conducted payroll for 30 employees on a biweekly basis. Billed third party companies over $300,000 yearly for guests' stays. Balanced cash daily for bank deposits. Performed all duties of front desk. Successfully managed front desk staff. Motivated staff and coworkers on a daily basis.
Education and Training
Doctor of PharmacyMay 2015University of Minnesota Duluth (UMD) － Duluth, MN
B.A, SpanishMay 2011GPA: Cum Laude DistinctionSpanish Cum Laude Distinction
B.S, BiologyMay 2011GPA: Cum Laude DistinctionBiology Cum Laude Distinction
Administration Management (APPE)
Essentia Health Clinic Pharmacy, Duluth,
Tim Cernohous, PharmD
Institutional Pharmacy Management (APPE)
Essentia Health St. Mary's Medical
Center, Duluth, MN
Brent Williams, RPh
Ambulatory Care (APPE)
Min-No-Aya-Win, Cloquet, MN
Institutional Pharmacy (APPE)
Health Miller Dwan Medical Center, Duluth, MN
Patient Care Oncology (APPE)
Essentia Health, Duluth, MN
Rural Community Pharmacy (APPE)
Pharmacy, Hibbing, MN
Acute Care (APPE)
Health, St. Mary's Medical Center, Duluth,
Adopt -A-Senior Program, Duluth MN January 2009 –Present Responsibility:
Deliver food to 3 senior citizens in need once
Second Harvest Food Bank, Duluth MN
January 2009 – Present Responsibility: Help pack food and give
food to those in need once monthly.
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Companies Worked For:
Walgreens Pharmacy #07126
Duluth Spirit Mountain Inn
University of Minnesota Duluth (UMD)
Job Titles Held:
Pharmacy Manager, Store #15439
Full-Time Float Pharmacist
Doctor of Pharmacy May 2015 B.A , Spanish May 2011 B.S , Biology May 2011
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