pharmacy manager resume example with 18+ years of experience
JessicaClaire
, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Knowledgeable about planning medication interventions, caring for patients and optimizing therapy choices. Expertise in dosages and customization of care plans. Successful at educating patients and improving physician knowledge to maximize treatment success.
Skills
Drug Utilization Review
Patient medication counseling
Therapeutic drug monitoring
Staff development
Pharmacy college preceptor
Identify and resolve drug interactions
Drug inventory management
Team Building
Work History
Pharmacy Manager, 02/2017 - Current Wal-Mart – Evergreen Park, IL,
Trained pharmacists, students’ technicians on store policies, procedures, and pharmacy system software.
Preceptor to Wayne State University pharmacy interns.
Maximized operational efficiency by coaching staff on various customer service initiatives.
Collaborated with store manager to maintain daily operations.
Increased patient satisfaction scores by 50% within one month.
Performed annual performance reviews on technicians, pharmacists, and students and held one on one conferences to discuss opportunities to improve efficiency, performance, and productivity.
Administered various immunizations to provide immunity against covid-19, influenza, pneumonia, and other diseases.
Provided medication therapy management, face-to-face or via telephone, and customized care plans to help patients better understand their health conditions and medications used to manage them.
Appropriately resolved any customer service issues, complaints, and questions.
Extended patient engagement through adherence calls, refill reminders, and new medication therapy ensuring patients compliance.
Reviewed physician prescriptions for appropriateness and made reasonable suggestions for alternatives when needed.
Maintained records for controlled substances and legend drugs according to federal and state law rules and regulations.
Reported and documented adverse drug reactions and dispensing errors in strategic tracking and analytical reporting systems (STARS).
Maintained effective inventory control by continuously rotating drugs, sending back unused drugs, and clearing shelves of expired drugs.
Reviewed patient charts to ensure correct dosing, duration and checked for errors
Rounded with multiple Clinical Pharmacists (Pain, Hepatitis, Geriatric, Ambulatory) and involved in patient intake, discussed patient histories, listened to concerns and answered questions
Calculated Vancomycin and Gentamycin for critically ill patients
Sat in on different meeting with Chief of Pharmacy discussing budget, implementing new policies and porcedures, and discussed daily operations of pharmacy
Staff Pharmacist, 07/2006 - 02/2017 Rite Aid – North Bend, WA,
Trained pharmacists, students, and technicians on store policies, procedures, and pharmacy systems software.
Assisted pharmacy manager in developing technicians, and students.
Provided face-to-face and telephone consultation regarding drug therapy and therapeutic using Medication Therapy Management.
Reviewed prescriptions for appropriateness regarding dosage, drug interactions allergies, and contraindication before dispensing to pa.
Created a schedule for technicians and students utilizing peak pharmacy times while staying within the store budget.
Provided specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation, high blood pressure, and human immunodeficiency virus (HIV).
Developed a relationship with our Medicare department to expedite prescriptions processing so patients receive their medications promptly.
Report and document adverse reactions and medication errors in strategic tracking and analytical reporting system (STARS).
Staff Pharmacist, 01/2003 - 07/2006 CVS Pharmacy – City, STATE,
Trained new pharmacists and technicians on store policies, procedures, and pharmacy system software.
Complete medication reconciliation and updated patient profiles accurately.
Provided face-to-face consultation to patients having concerns or questions about medications or usage.
Provided specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation, and high blood pressure.
Calculated and compounded prescriptions daily into creams and suspensions.
Reported and documented adverse drug reactions and dispensing errors.
Education
Ph.D.: Pharmacy, Expected in 12/2021 - Massachusetts College of Pharmacy - Boston, MA, GPA: Status -
Bachelor of Science: Pharmacy, Expected in 2002 - Wayne State University - Detroit, MI GPA: Status -
Bachelor of Science: Allied Health Science, Expected in 2002 - Wayne State University - Detroit, MI GPA: Status -
Bachelor of Science: Biological Science, Expected in 1996 - Wayne State University - Detroit, MI GPA: Status -
Certifications
Michigan Registered Pharmacist and Controlled Substance License
Certified Immunizing Pharmacist (2009 to present)
Basic Life Support (2022)
Approved Pharmacy Preceptor (2018)
Medication Therapy Management Certificate, Power Pak, (Mar 2018)
Leadership Training (Walgreens) (Jan 2018),
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