Pharmacy Manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
  • American Heart Association Basic Life Support (CPR and AED) Program (through 04/2018) Rite Aid Immunization Training Program Rite Aid Smoking Cessation Program Rite Aid Pharmacist Medication Synchronization Program Medication Therapy Management.
  • Special Skills Exceptional customer service skills Eminent attention to detail and quality control Proficient in pharmacy software platforms, Nexgen; able to learn and adapt to new software quickly Skilled at managing and resolving conflict resolution Meticulous budget, planning, and organizational skills Fully bilingual in both Spanish and English.
  • Directly supervised 2 to 4 Pharmacy Technicians, interns and support staff.
Professional Summary

Seasoned pharmacist with over 20 years of professional retail experience with excellent customer service, outstanding inventory control practices and superior management skills. Has supervised technical and professional personnel. Strong work ethic and continuously meets standards for productivity and quality. Registered pharmacist in Massachusetts. Certified in immunization delivery and CPR. Professional proficiency in Spanish and English.

Astute professional who is highly skilled in immunizations and performance metrics. A talented individual offering fluency in two languages. Looking for a Pharmacist position.

Knowledgeable Pharmacist who has spent more than 25 years working in busy, customer-focused settings.

Energetic Pharmacist offering a wealth of experience in patient education and personnel management. Hardworking, educated and willing to go the extra mile to complete any task.

  • Training and mentoring
  • Wellness services
  • Safety and compliance
  • Inventory and restocking
  • Quality assurance
  • Retail pharmacy procedure knowledge
  • Accurate pharmaceutical calculations
  • Medication Inventory Management
  • Pharmacy law knowledge
  • HIPAA Regulations
  • Prescription drug interaction assessment
  • Conflict resolution ability
  • Committed to quality assurance
  • Inventory maintenance system
  • Flexibility in scheduling
  • In-depth pharmacy law knowledge
  • Immunizations
  • Direct patient care
  • Relationship building and rapport
  • Insurance billing expert
  • Excellent interpersonal skills
  • Ability to work under pressure
  • Analytical skills
  • Time management
  • Attention to detail
Work History
01/2014 to Current
Pharmacy Manager Food City Weber City, VA,
  • Manage high volume, fast-paced retail pharmacy dispensing over 700 prescriptions per week Responsible for overall performance, workflow, budget, inventory, day-to-day operations, and staffing of the pharmacy Translate, verify, accurately dispense prescriptions Maintain state and federal safety standards Handle and resolve all customer conflicts, and communicate sympathetically and supportively Ensure pharmacy team completes Drug Utilization Review and Final Quality Assurance to guarantee patient safety Guide and motivate team to increase profitability through clinical programs including immunizations, medication therapy management (MTM), comprehensive medication review (CMR), and targeted interview program (TIP) Oversee payroll, inventory, scheduling, as well as hiring, training, and mentoring of personnel Supervise team of pharmacists and technicians to ensure efficient daily operations and low turnover.
  • Communicated closely with patients, ensuring that their medical information was kept private.
  • Provided patients and patrons with information on various immunizations including the flu, DPaT and HPV vaccines.
  • Supervised a team of 2 to 4 pharmacy technicians.
  • Collaborated with the store manager to maintain daily operations.
  • Discussed medical histories with patients in an effort to provide the most effective medical advice.
  • Ensured that the pharmacy area was kept clean, neat and free of debris.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Effectively resolved insurance rejections and other billing issues.
  • Managed drug and supply inventories.
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Conducted routine inspections of medication storage locations.
  • Regularly stocked shelves, rotated stock and checked for expired medications.
  • Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels.
  • Completed new and updated patient profiles, including lists of patient medications.
  • Receptively answered customer questions and helped locate desired items in the pharmacy.
  • Correctly completed pharmacy paperwork, including daily and weekly reports.
  • Verified and labeled prescriptions with the 8 point check.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Partnered with management team to develop and implement in-store programs to increase sales.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Recommended appropriate clinical programs such as immunization, MTM (Medication Therapy Management) and DCS (Diabetes Care Specialist).
  • Completed accurate cycle counts, inventory management and will-calls for customers.
  • Hosted  successful annual healthcare education and flu clinics.
  • Provided medication therapy management to patients using Outcomes and Mirixa.
  • Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
01/2003 to 12/2013
Staff Pharmacist Aids Healthcare Foundation Unavailable, CA,
  • Floater Pharmacist for Greater Boston area covering the cities of Ashland, Sudbury, and Hyde Park Adapted swiftly and professionally to new expectations and challenges, taking charge of service deficiencies and changes in customers' needs Worked with pharmacy managers to organize work flow of the pharmacy.
01/1990 to 12/2002
Floater Pharmacist Giant Eagle, Inc. Beaver, PA,
  • Responsible for the translation, verification, dispensing and accuracy of dispensed prescriptions Consulted with physicians and patients on medication dosage, drug interactions, and potential side effects of prescriptions by completing Drug Utilization Review and Final Quality Assurance Collaborated with physicians to provide optimal care regarding drug interactions and 3rd party insurance for prior authorizations.
Expected in 05/1990
B.S: Pharmacy
Massachusetts College of Pharmacy and Allied Health - ,

Budget, analytical, interpersonal,patient care, work well under pressure,  hiring, immunizations, insurance, inventory, mentoring, patient safety, payroll, personnel, quality assurance, retail, safety, scheduling, staffing, therapy, translation, workflow,  adaptability,management,conflict resolution.

  • CPR certification and AED
  • Immunization certified
  • Smoking Cessation Program
  • Medication Synchronization Program
  • Medication Therapy Management

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Resume Overview

School Attended

  • Massachusetts College of Pharmacy and Allied Health

Job Titles Held:

  • Pharmacy Manager
  • Staff Pharmacist
  • Floater Pharmacist


  • B.S

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