Pharmacy Manager Resume Example Walgreens Boots Alliance

PHARMACY MANAGER

Summary

Over 12 years working as a licensed pharmacist with clinical, retail, and managerial experience. Demonstarted versitality in adapting to ever-increasing complexity in the health care industry. Committed to providing quality pharmaceutical care as an essential link to disease management.

Skills

Regulatory requirements
Policies and procedures

Patient safety
Patient education

Experience

Pharmacy Manager | 03/2017 to 12/2019
Walgreens Boots Alliance - Savannah, TN

Supervised team of pharmacy technicians, interns and support staff.
Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
Updated procedures necessary for compounding, mixing, packaging and labeling medications.
Trained pharmacy interns and newly hired technicians.
Improved organization and supply management policies for all medicines and materials.
Assessed safety procedures and federal regulations to maintain pharmacy compliance.
Administered vaccines to immunize patients against communicable diseases.
Analyzed prescribing trends to monitor patient compliance and prevent excessive usage.
Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
Educated pharmacy assistants on medication assistance, ordering and insurance issues.
Informed patients and patrons about various immunizations including flu, DTaP and HPV vaccines.
Trained individuals in how to use devices to promote optimal medical support.
Ordered all supplies needed for the pharmacy and kept tabs on inventory levels.
Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris.
Solicited medical history information from patients to provide the best and most effective medical advice.
Oversaw [Number] pharmacy technicians.
Worked closely with the store manager to maintain day-to-day operations.
Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
Created and implemented policies and procedures for effective pharmacy management.
Communicated with patients with compassion while keeping medical information private.
Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.

Pharmacy Director | 09/2015 to 02/2017
Hardin Medical Center - Savannah, TN

Reviewed medication errors and adverse drug events to implement quality improvement measures and boost organizational performance.
Executed advanced inpatient pharmacy care services and practice standards.
Conducted post-implementation assessment of pharmacy automation enhancements and programs to achieve desired results.
Managed operational systems for correct prescribing, distribution, administration and monitoring outcomes of drug therapy process.
Directed pharmacy staff and medication management workflows to support efficient and cost-effective use of medications.
Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
Trained individuals in how to use devices to promote optimal medical support.
Reviewed and monitored patient medication files and lab data in hospital setting.
Reviewed packages and medication bottles for proper labeling before distributing to patients.
Stocked, labeled and delivered medications to patients and caregivers.
Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
Counseled patients on drug therapies to ensure proper intakes.
Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
Trained [Number] new technicians to provide excellent customer service which resulted in [Number]% higher customer satisfaction scores.
Dispensed drugs in hospital environments.
Monitored dispensation of controlled substances, including [Type] and [Type] through careful oversight and [Skill].
Detected and reported therapeutic incompatibilities.
Prepared medications based on physician orders.
Attended healthcare conferences and seminars.
Enforced adherence to infection control protocols.
Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
Worked with pharmacy technicians to expedite urgent requests.
Maintained compliance with state and federal drug laws.
Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.

Staff Pharmacist | 07/2007 to 06/2015
Kroger - Arlington, TN

Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
Administered vaccines to immunize patients against communicable diseases.
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
Created new customer profiles and updated information in pharmacy computer systems.
Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage.
Provided friendly customer service at prescription drop-off and pick-up counters.
Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
Directed operations to increase efficiency and minimize patient wait times.
Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.
Ensured compliance with strict health, industry, and organizational regulations.
Safely administered immunizations, travel medicine, medication therapy management and other specialty programs.
Effectively counseled patients on [Type] and [Type] medications according to physician prescriptions.
Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
Extended patient engagement with extra counseling and follow-up adherence calls.
Verified patient data and billing information.
Successfully assisted customers with medical issues and provided valuable healthcare counseling.
Advised and consulted with patients on potential side effects, drug interactions, storage requirements, and directions for use.
Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.
Maintained proper storage and security conditions for all drugs.
Appropriately resolved customer issues, complaints and questions.
Processed and labeled prescriptions with proper data and directions for use.
Communicated with all customers and staff in pleasant and professional manner.
Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
Communicated the potential issues and reactions of specific medications for patients ranging from children to geriatrics.
Identified significant drug allergies and potential interactions by assessing patient profiles.
Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
Managed medication therapy, providing information and responding to questions.
Preserved state and federal record keeping for legend drugs and controlled substances.
Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
Conducted drug utilization reviews, drug interventions and therapy management.
Followed state and federal record keeping guidelines for legend drugs and controlled substances.
Communicated directly with doctors' offices via telephone, fax and email.
Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.
Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
Administered influenza, pneumonia, and Zostavax vaccinations.
Oversaw proper maintenance of drug inventory levels, ordering medications and supplies in alignment with patient needs.
Reviewed packages and medication bottles for proper labeling before distributing to patients.
Regularly ordered medication and pharmacy, office and restroom supplies.
Billed insurances for services, utilizing [Software] and [Software].

Education and Training

The University of Tennessee - Knoxville - Knoxville, TN

Some College (No Degree)

Pharmacy (Pre-Pharmacy)

Lowenberg School of Nursing - Memphis, TN

Some College (No Degree)

Nursing

The University of Tennessee Health Science Center - Memphis, TN

Doctor of Pharmacy

Pharmacy, 05/2007

Resume Overview

Companies Worked For:

Walgreens Boots Alliance
Hardin Medical Center
Kroger

School Attended

The University of Tennessee - Knoxville
Lowenberg School of Nursing
The University of Tennessee Health Science Center

Job Titles Held:

Pharmacy Manager
Pharmacy Director
Staff Pharmacist

Degrees

Some College (No Degree)
Some College (No Degree)
Doctor of Pharmacy

Pharmacy Manager Resume Example

Resume Score: 80%

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