LiveCareer-Resume

pharmacy manager resume example with 12+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Over 12 years working as a licensed pharmacist with clinical, retail, and managerial experience. Demonstarted versitality in adapting to ever-increasing complexity in the health care industry. Committed to providing quality pharmaceutical care as an essential link to disease management.

Skills
  • Regulatory requirements
  • Policies and procedures
  • Patient safety
  • Patient education
Experience
03/2017 to 12/2019 Pharmacy Manager Sutter Health | Sacramento, CA,
  • Supervised team of pharmacy technicians, interns and support staff.
  • Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
  • Updated procedures necessary for compounding, mixing, packaging and labeling medications.
  • Trained pharmacy interns and newly hired technicians.
  • Improved organization and supply management policies for all medicines and materials.
  • Assessed safety procedures and federal regulations to maintain pharmacy compliance.
  • Administered vaccines to immunize patients against communicable diseases.
  • Analyzed prescribing trends to monitor patient compliance and prevent excessive usage.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Educated pharmacy assistants on medication assistance, ordering and insurance issues.
  • Informed patients and patrons about various immunizations including flu, DTaP and HPV vaccines.
  • Trained individuals in how to use devices to promote optimal medical support.
  • Ordered all supplies needed for the pharmacy and kept tabs on inventory levels.
  • Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris.
  • Solicited medical history information from patients to provide the best and most effective medical advice.
  • Oversaw [Number] pharmacy technicians.
  • Worked closely with the store manager to maintain day-to-day operations.
  • Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
  • Created and implemented policies and procedures for effective pharmacy management.
  • Communicated with patients with compassion while keeping medical information private.
  • Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
09/2015 to 02/2017 Pharmacy Director Res-Care, Inc. | Arthur, IL,
  • Reviewed medication errors and adverse drug events to implement quality improvement measures and boost organizational performance.
  • Executed advanced inpatient pharmacy care services and practice standards.
  • Conducted post-implementation assessment of pharmacy automation enhancements and programs to achieve desired results.
  • Managed operational systems for correct prescribing, distribution, administration and monitoring outcomes of drug therapy process.
  • Directed pharmacy staff and medication management workflows to support efficient and cost-effective use of medications.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
  • Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
  • Trained individuals in how to use devices to promote optimal medical support.
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Reviewed packages and medication bottles for proper labeling before distributing to patients.
  • Stocked, labeled and delivered medications to patients and caregivers.
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.
  • Counseled patients on drug therapies to ensure proper intakes.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
  • Trained [Number] new technicians to provide excellent customer service which resulted in [Number]% higher customer satisfaction scores.
  • Dispensed drugs in hospital environments.
  • Monitored dispensation of controlled substances, including [Type] and [Type] through careful oversight and [Skill].
  • Detected and reported therapeutic incompatibilities.
  • Prepared medications based on physician orders.
  • Attended healthcare conferences and seminars.
  • Enforced adherence to infection control protocols.
  • Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
  • Worked with pharmacy technicians to expedite urgent requests.
  • Maintained compliance with state and federal drug laws.
  • Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
07/2007 to 06/2015 Staff Pharmacist United Family Of Stores | Borger, TX,
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
  • Administered vaccines to immunize patients against communicable diseases.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage.
  • Provided friendly customer service at prescription drop-off and pick-up counters.
  • Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
  • Directed operations to increase efficiency and minimize patient wait times.
  • Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.
  • Ensured compliance with strict health, industry, and organizational regulations.
  • Safely administered immunizations, travel medicine, medication therapy management and other specialty programs.
  • Effectively counseled patients on [Type] and [Type] medications according to physician prescriptions.
  • Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
  • Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
  • Extended patient engagement with extra counseling and follow-up adherence calls.
  • Verified patient data and billing information.
  • Successfully assisted customers with medical issues and provided valuable healthcare counseling.
  • Advised and consulted with patients on potential side effects, drug interactions, storage requirements, and directions for use.
  • Maintained updated records such as pharmacy files, patient profiles, charge system files, inventories and poison or controlled drug registries.
  • Maintained proper storage and security conditions for all drugs.
  • Appropriately resolved customer issues, complaints and questions.
  • Processed and labeled prescriptions with proper data and directions for use.
  • Communicated with all customers and staff in pleasant and professional manner.
  • Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
  • Communicated the potential issues and reactions of specific medications for patients ranging from children to geriatrics.
  • Identified significant drug allergies and potential interactions by assessing patient profiles.
  • Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
  • Managed medication therapy, providing information and responding to questions.
  • Preserved state and federal record keeping for legend drugs and controlled substances.
  • Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.
  • Conducted drug utilization reviews, drug interventions and therapy management.
  • Followed state and federal record keeping guidelines for legend drugs and controlled substances.
  • Communicated directly with doctors' offices via telephone, fax and email.
  • Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
  • Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
  • Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.
  • Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.
  • Administered influenza, pneumonia, and Zostavax vaccinations.
  • Oversaw proper maintenance of drug inventory levels, ordering medications and supplies in alignment with patient needs.
  • Reviewed packages and medication bottles for proper labeling before distributing to patients.
  • Regularly ordered medication and pharmacy, office and restroom supplies.
  • Billed insurances for services, utilizing [Software] and [Software].
Education and Training
Expected in | Pharmacy (Pre-Pharmacy) The University of Tennessee - Knoxville, Knoxville, TN GPA:
Expected in | Nursing Lowenberg School of Nursing, Memphis, TN GPA:
Expected in 05/2007 Doctor of Pharmacy | Pharmacy The University of Tennessee Health Science Center, Memphis, TN GPA:

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Resume Overview

School Attended

  • The University of Tennessee - Knoxville
  • Lowenberg School of Nursing
  • The University of Tennessee Health Science Center

Job Titles Held:

  • Pharmacy Manager
  • Pharmacy Director
  • Staff Pharmacist

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • Doctor of Pharmacy

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