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Pharmacy Design Engineer and Program Manager Resume Example

Resume Score: 80%

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PHARMACY DESIGN ENGINEER AND PROGRAM MANAGER
Professional Summary

Tech-savvy, versatile Program/Project Manager with more than 7 years of experience supporting the strategic direction of small to large-scale programs and projects, setting budgets and managing risks while achieving overall company goals and exceeding customer expectations. Forward-thinking professional recognized for meeting project deliverables by merging customer and user needs with business requirements, budgetary restrictions and logistical considerations. With extensive oversight for documentation to streamline setup and preservation processes.

Work History
06/2014 to CurrentPharmacy Design Engineer and Program ManagerCompany Name | City, State
  • Scheduled and supervised stakeholder meetings to discuss new ideas and update participants on program details and milestones.
  • Managed projects from initial customer contact, design, permitting, bidding/POs, working with contractors and sub-contractors, thru COO, punch list, and completion of installation and training users on new systems.
  • Met and collaborated with stakeholders to uncover issues, identify applicable solutions and offer guidance.
  • Addressed and resolved technical, financial, and operational concerns by working with team members, stakeholders, and directors.
  • Oversaw efforts to train multiple project managers as needs of business grew.
  • Devised tools and benchmarks to improve team performance and monitor production.
  • Interacted with customers and clients to identify business needs and requirements.
  • Consolidate, communicate and manage all issues and risks affecting projects.
  • Managed implementation team of 4 members and production team of 4 members.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Collaborated with development teams, internal/external, and product management to verify requirements and delivery of desired changes/enhancements requirements to clients.
  • Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Engaged prospects and customers through various events, including trade shows, seminars and workshops.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
06/2004 to 08/2014Night Shift Store Manager and Licensed Pharmacy TechnicianCompany Name | City, State
  • Oversaw employee efforts to complete tasks efficiently in order to provide exceptional customer service.
  • Assisted pharmacist in receiving and dispensing prescription medications and attending to customer needs.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Delivered training on medical device use and storage to enhance support for different groups of patients.
  • Developed policies and procedures for effective pharmacy management.
  • Motivated and supervised 6 pharmacists and technicians in delivering quality patient care.
08/2012 to 05/2014Digital Fabrication Lab ManagerCompany Name | City, State
  • Created student manuals, protocol, and safety procedures for school of architecture digital fabrication lab.
  • Managed and maintained two CO2 laser engravers and Z printer 450 3D printer.
  • Managed inventory of cleaning supplies, tools, and parts for lab machinery.
  • Provided students and faculty file setup assistance, training, 3d model assistance, and troubleshooting.
  • Kept laboratory in compliance with all applicable guidelines and laws.
  • Estimated financial requirements of expansion of lab and lab services.
  • Oversaw design and execution of expansion of fabrication lab.
  • Determined quality department standards, practices, and procedures.
  • Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
Education
12/2015Project Management Associate - CAPM | Project ManagementMilwaukee School of Engineering, City, State
06/2014Masters of Architecture | ArchitectureUniversity of Illinois at Chicago, City
06/2012Bachelors of Science | Major - Architecture Minors - Econ. And Eng.University Of Illinois, City
06/2008Associate of Applied Science | Architectural TechnologyCollege Of Lake County, City, State
Skills
  • Autocad / Archicad / Rhino / Sketchup / 3dsmax / Vector Works / Sketchbook Pro / currently learning Revit / Adobe cs5 [photoshop, illustrator, indesign] / Premiere / Vray / Podium
  • Salesforce / ADP / Microsoft Office [excel, power point, word] / Photograph [digital, film] / SmartSheet
  • Team leadership and direction / Policy and procedure improvements / Self-motivated professional / Cross functional team builder / Business process re-engineering / Project estimation and bidding / Risk assessment / Program/project development and management
  • Experimental design and analysis / Architecture, design and business processes / LEED design Standards / Graphic and Media design / Fabrication and design
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Resume Overview

School Attended

  • Milwaukee School of Engineering
  • University of Illinois at Chicago
  • University Of Illinois
  • College Of Lake County

Job Titles Held:

  • Pharmacy Design Engineer and Program Manager
  • Night Shift Store Manager and Licensed Pharmacy Technician
  • Digital Fabrication Lab Manager

Degrees

  • 12/2015 Project Management Associate - CAPM | Project Management
    06/2014 Masters of Architecture | Architecture
    06/2012 Bachelors of Science | Major - Architecture Minors - Econ. And Eng.
    06/2008 Associate of Applied Science | Architectural Technology

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