(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Experienced Pharmacy Consultant with over 10 years of experience in Healthcare looking to transition to an IT career. Excellent reputation for resolving technical/non technical problems, improving customer satisfaction, and driving overall operational improvements. Currently studying for A+ and Network+ Certifications to continue my IT knowledge.

University Of Memphis Memphis, TN Expected in 08/2022 MBA : Current Student - GPA :

Fogelman College of Business and Economics

University Of Memphis Memphis, TN Expected in 05/2015 BBA : Economics - GPA :

Fogelman College of Business and Economics

Hard Skills
  • Computer Hardware/Troubleshooting/Diagnostics
  • Computer Networking - WAN, LAN, Wifi
  • Operations, Management, and Consulting
  • Pharmacy Automation - Script Pro, Parata, Yuyama, Dispill, etc
  • Desktop Technical Support
  • Hardware and Software Installation
  • Windows Server
  • RAID Arrays
  • Data Mining
  • Project Management
  • Microsoft Office Certified - Word, Excel, PowerPoint
Work History
State Of New York - Pharmacy Consultant
Cortlandt Manor, NY, 01/2016 - Current
  • Manage over 115 local, independent, and specialty pharmacies in Memphis and the surrounding area.
  • Customize solutions for customers by developing policies and procedures , defining employee responsibilities, and perfect operational outcomes.
  • Manage small networks, computers, robots, and servers.
  • Provide numerous hardware upgrades, networking changes, and software implementations.
  • Train pharmacist on current pharmacy practices/trends to help their bottom line, focus on customer retention, and help pharmacies provide quality care through Care Plans, Data Mining, MTM's, Equipp, and various workflow efficiency improvements.
  • Travel throughout the country visiting pharmacies, going to trade shows, and helping customers with any hardware, software, or clinical service needs.
  • Network with future PioneerRx customers and community pharmacy leaders.
  • Helped manage a team of 6 consultants throughout the southeast.
  • Reduce incoming hardware, software, and accounting support calls by 28%
  • Cold call Memphis area pharmacies, provide demo's, and help pharmacies transition to PioneerRx.
  • Assist community pharmacies contracting with insurance companies through private contracts and PSAO's.
  • Aid community pharmacies to sign up with both state and federal programs through McKesson for COVID - 19 vaccine distribution.
Deloitte - IT Consultant
Arlington, AZ, 08/2015 - 12/2015
  • Generated leads and increased revenue by identifying opportunity, overcoming objection, and building customer relationships.
  • Consultative selling, identifying pain points, and creating unique solutions.
  • Generated more than 16K in recurring annual revenue and projected another 200K in recurring annual revenue in less than 4 months.
  • Worked with customers and engineers to ensure quality of service and deadlines were met.
Northside Hospital - Pharmacy Technician
Decatur, GA, 01/2009 - 08/2015
  • Managed computers, servers, and all networking hardware as well as all software related issues.
  • Helped customers with medication reviews, prescriptions, and insurance related issues.
  • Aided customers with all account related inquiries by debiting and crediting their accounts.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Assisted pharmacist to remedy problematic prescriptions and address customer questions to keep pharmacy efficient.
Northside Hospital - Pharmacy Technician
Macon, GA, 06/2014 - 06/2015
  • Assisted customers with all medication related needs.
  • Filled prescriptions and helped with medication reviews.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Additional Information
  • Life Scout and Order of the Arrow -BSA Troop 274
  • 3x All Conference Lacrosse - MCLA - University of Memphis
  • Volunteer Lacrosse Coach
  • Former Head Lacrosse Coach - Collierville High School 2013-2015
  • Former Assistant Lacrosse Coach - White Station High School 2009-2013
  • Pharmacy Technician - TN

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Resume Overview

School Attended

  • University Of Memphis
  • University Of Memphis

Job Titles Held:

  • Pharmacy Consultant
  • IT Consultant
  • Pharmacy Technician
  • Pharmacy Technician


  • MBA
  • BBA

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