Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced Pharmacy Consultant with over 10 years of experience in Healthcare looking to transition to an IT career. Excellent reputation for resolving technical/non technical problems, improving customer satisfaction, and driving overall operational improvements. Currently studying for A+ and Network+ Certifications to continue my IT knowledge.

Education
University Of Memphis Memphis, TN Expected in 08/2022 MBA : Current Student - GPA :

Fogelman College of Business and Economics

University Of Memphis Memphis, TN Expected in 05/2015 BBA : Economics - GPA :

Fogelman College of Business and Economics

Hard Skills
  • Computer Hardware/Troubleshooting/Diagnostics
  • Computer Networking - WAN, LAN, Wifi
  • Operations, Management, and Consulting
  • Pharmacy Automation - Script Pro, Parata, Yuyama, Dispill, etc
  • Desktop Technical Support
  • Hardware and Software Installation
  • Windows Server
  • RAID Arrays
  • Data Mining
  • Project Management
  • Microsoft Office Certified - Word, Excel, PowerPoint
Work History
State Of New York - Pharmacy Consultant
Cortlandt Manor, NY, 01/2016 - Current
  • Manage over 115 local, independent, and specialty pharmacies in Memphis and the surrounding area.
  • Customize solutions for customers by developing policies and procedures , defining employee responsibilities, and perfect operational outcomes.
  • Manage small networks, computers, robots, and servers.
  • Provide numerous hardware upgrades, networking changes, and software implementations.
  • Train pharmacist on current pharmacy practices/trends to help their bottom line, focus on customer retention, and help pharmacies provide quality care through Care Plans, Data Mining, MTM's, Equipp, and various workflow efficiency improvements.
  • Travel throughout the country visiting pharmacies, going to trade shows, and helping customers with any hardware, software, or clinical service needs.
  • Network with future PioneerRx customers and community pharmacy leaders.
  • Helped manage a team of 6 consultants throughout the southeast.
  • Reduce incoming hardware, software, and accounting support calls by 28%
  • Cold call Memphis area pharmacies, provide demo's, and help pharmacies transition to PioneerRx.
  • Assist community pharmacies contracting with insurance companies through private contracts and PSAO's.
  • Aid community pharmacies to sign up with both state and federal programs through McKesson for COVID - 19 vaccine distribution.
Deloitte - IT Consultant
Arlington, AZ, 08/2015 - 12/2015
  • Generated leads and increased revenue by identifying opportunity, overcoming objection, and building customer relationships.
  • Consultative selling, identifying pain points, and creating unique solutions.
  • Generated more than 16K in recurring annual revenue and projected another 200K in recurring annual revenue in less than 4 months.
  • Worked with customers and engineers to ensure quality of service and deadlines were met.
Northside Hospital - Pharmacy Technician
Decatur, GA, 01/2009 - 08/2015
  • Managed computers, servers, and all networking hardware as well as all software related issues.
  • Helped customers with medication reviews, prescriptions, and insurance related issues.
  • Aided customers with all account related inquiries by debiting and crediting their accounts.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Assisted pharmacist to remedy problematic prescriptions and address customer questions to keep pharmacy efficient.
Northside Hospital - Pharmacy Technician
Macon, GA, 06/2014 - 06/2015
  • Assisted customers with all medication related needs.
  • Filled prescriptions and helped with medication reviews.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Additional Information
  • Life Scout and Order of the Arrow -BSA Troop 274
  • 3x All Conference Lacrosse - MCLA - University of Memphis
  • Volunteer Lacrosse Coach
  • Former Head Lacrosse Coach - Collierville High School 2013-2015
  • Former Assistant Lacrosse Coach - White Station High School 2009-2013
  • Pharmacy Technician - TN

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Resume Overview

School Attended

  • University Of Memphis
  • University Of Memphis

Job Titles Held:

  • Pharmacy Consultant
  • IT Consultant
  • Pharmacy Technician
  • Pharmacy Technician

Degrees

  • MBA
  • BBA

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