Certified Pharmacy Technician well-versed in retail pharmacy, compounding pharmacy and pharmacy auditing. Detail-oriented and focused on accuracy and efficiency. Self-starter with a reputation for maintaining positive relationships with healthcare professionals, management, and colleagues.
Various drug knowledge
Knowledgeable in Real Time, AS400, and Sciomine auditing systems
Strong utilization of Excel, Word, and Access
Excellent telephone etiquette
Strong decision-making ability
Ability to multi-task
Pharmacy Audit Representative, 07/2013 to Current Optum Rx – Irvine, CA
Professionally communicated with pharmacies to ensure 100% accuracy in the processing of claims and medications being dispensed.
Achieved and at times exceeded monthly financial recovery goals of over $1 million dollars by retrieving over payments charged by pharmacies.
Applied HIPAA skills by properly handling patient information when communicating via telephone, fax, or email with healthcare professionals.
Trained new auditors on Real Time and Sciomine auditing systems, proper auditing input processes, organizational skills, and tips to increase overall efficiency and productivity.
Compounding Pharmacy Technician/Shipping Manager, 02/2012 to 07/2013 Valley View Drugs – La Mirada, CA
Calculated, weighed, measured and mixed ingredients with complete accuracy.
Mixed various pharmaceutical preparations according to written prescriptions.
Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
Overseen and ensured proper delivery of medications to patients and resolved any delivery issues, complaints, or questions.
Pharmacy Technician, 12/2010 to 02/2011 Cvs Pharmacy – Orange, CA
Entered new patient profiles and prescriptions into medication input software system.
Provided friendly customer service at prescription drop-off and pick-up counters.
Accurately pulled medications from the shelves for prescription filling, processing, and verification by the Pharmacist on duty.
Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.
Bachelor of Science: Psychology, 2015 University of Phoenix - La Palma, CA
Associate of Arts: General Studies, 2009 Cypress College - Cypress, CA
Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT), current