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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Skills
  • Health insurance
  • Payment Processing
  • Medical Records Management
  • Telephone etiquette
  • Thorough claims reviews
  • Customer Service
  • Medical terms and procedure knowledge
  • Microsoft Office
  • Multitasking abilities
  • Verbal and written communication
  • Processing payments
  • Pharmacy and customer records management
  • Receiving Incoming Supplies
  • Stocking Shelves
  • FDA Drug Safety Guidelines
  • Confidentiality and HIPAA
  • Team Leadership
  • Drug Safety
  • Typing Medication Labels
  • Insurance Knowledge
  • Medical Claims Coding
  • Insurance Claims Analysis
  • Analytical skills
Work History
05/2021 to Current
Pharmaceutical Analyst Unitedhealth Group Inc. Chambersburg, PA,
  • Coordinated and performed analytical tests to comply with established standards and specifications.
  • Developed laboratory testing programs and data analysis while adhering to SOPs, ECOs, batch records and work instructions.
  • Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Used coordination and planning skills to achieve results according to schedule.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Modified and adapted standard methods and procedures to solve analytical problems.
01/2020 to 03/2021
Pharmacy Technician Unitedhealth Group Inc. Eau Claire, WI,
  • Processed incoming drug orders.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Supervised 5 pharmacy technicians and coordinated day-to-day assignments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
09/2018 to 12/2019
Pharmacy Technician Department Of Veterans Affairs State College, PA,
  • Reviewed and verified customer information and insurance provider information.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Communicated instructions to patients or caregivers.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
05/2017 to 07/2018
Pharmacy Technician Walmart City, STATE,
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reviewed and verified customer information and insurance provider information.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured, and compounded medications following standard procedures.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted, measured and compounded medications following standard procedures.
  • Entered and processed patients' prescriptions into internal system.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
Education
Expected in 05/2023
Associate of Applied Science: Respiratory Therapy
Houston Community College - Houston, TX
GPA:
Expected in 07/2021
Diploma : Pharmacy Technology
Ashworth College - ,
GPA:
  • 4.0 GPA
Expected in 07/2021
Diploma : Sterile Compounding
Ashworth College - Norcross, GA,
GPA:
Expected in 08/2021
Certificate : Medical Terminology
Ashworth College - Norcross, GA
GPA:
Expected in 10/2021
Diploma: Medical Billing And Coding
Ashworth College - Norcross, GA
GPA:
Expected in 05/2017
High School Diploma:
North Hardin High School - Radcliff, KY
GPA:

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Resume Overview

School Attended

  • Houston Community College
  • Ashworth College
  • Ashworth College
  • Ashworth College
  • Ashworth College
  • North Hardin High School

Job Titles Held:

  • Pharmaceutical Analyst
  • Pharmacy Technician
  • Pharmacy Technician
  • Pharmacy Technician

Degrees

  • Associate of Applied Science
  • Diploma
  • Diploma
  • Certificate
  • Diploma
  • High School Diploma

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