Personal Lines Account Manager Resume Example

My qualifications and experience complement over 15 years' customer service experience in increasingly challenging roles. I have been able to advance in my career through demonstrated initiative and the ability to work effectively under pressure. In my most recent position as a Commercial Lines Account Executive, I have had the opportunity to work independently in a complex environment which has strengthened my communication and organizational skills.  I have the ability to multitask and manage multiple duties at once. My experience and goals include sales support and account growth objectives of the agency through cross selling, up selling, making inter departmental referrals and obtaining testimonials and referrals as well as meeting agency's target goals for client service including minimal backlogs in account servicing for all transaction processing -Renewal retention -Sales including new business production and referrals -Account development including cross selling and up selling -Collections -Meet agency's productivity goals -Provide support to producers to facilitate account growth qualifications