close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Personal Lines Account Manager
Please provide a type of job or location to search!
SEARCH

Personal Lines Account Manager Resume Example

Love this resume?Build Your Own Now
PERSONAL LINES ACCOUNT MANAGER
Professional Summary
I am a dedicated and hardworking professional who is looking to bring an experienced skill set to your organization in order to over achieve and succeed. I am seeking a position in which I can work towards personal and professional growth as well as contributing to the growth of the organization.
Core Qualifications
  • Client relations expert
  • Customer service expert
  • Exceptional problem solver
  • Excellent communication skills
  • Multi-tasking strength
  • Dedicated team player
  • New customer acquisition
  • Account management
  • Prospecting
  • Sales presentations
  • Articulate public speaker​
  • Opening/closing procedures
Experience
Risk Strategies CompanyMetairie , LAPersonal Lines Account Manager03/2016 to Current

  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Managed over Twenty Two Hundred Property and Casualty Policies in designated portion of the alphabet.
  • Responsible for the rearketing, retention, and prospecting of all new and current accounts.
  • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
  • Built customer loyalty by placing follow-up calls for customers who reported policy issues.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Facilitated information flow between customer service, account management operations, company underwriting and billing, and management departments to guarantee highest level of customer satisfaction was met.
  • Upsold policies and overages to existing customers, generating increased agency revenue.
  • Marketed and developed key accounts by favorably representing the company at membership and community functions.
Afmic American Family Mutual Insurance Company, S.I.Peoria , AZLicensed Sales Representative04/2015 to 05/2016
  • Responsible for management of all new inbound sales and service.
  • Conducted sales from cold-calling, inbound servicing, and direct mailing.
  • Managed existing business to ensure continual customer satisfaction.
  • Created lifelong contacts with current and new clients.
  • Created new processes and systems for increasing customer service satisfaction. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Cross-trained and provided back-up for other customer service representatives when needed.
American National Insurance CompanyGreensburg , PALicensed Sales Producer04/2014 to 04/2015
  • Responsible the quoting of Allstate Property and Casualty insurance products.
  • Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
  • Participated in various incentive programs and contests designed to support achievement of production goals.
  • Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
  • Consistently met and exceeded department expectations for productivity and accuracy levels.
  • Generated a network of clients and leads.
  • Established lifelong relationships with potential, new, and existing customers.
University Of UtahSnowbird Ski And Summer Resort , UTInsurance Account Representative10/2013 to 04/2014
  • Responsible for the intake, quoting, and sale of Property and Casualty insurance products.
  • Implemented new sales and service techniques to help office grow.
  • Developed and managed a network of leads, prospects, and clients.
  • Assisted in any Underwriting and Customer Service work as needed.
  • Increased monthly sales by [Number]% by implementing strategies to develop and expand existing customer base.
  • Cold and warm called 60 new and existing accounts per day.
  • Generated new accounts by implementing effective networking and content marketing strategies.
  • Identified strategic partnerships and gathered market information to gain a competitive advantage.
  • Contacted new and existing customers to discuss how specific products could meet their needs.
  • Identified, coordinated and participated in client relationship-building activities and meetings.
  • Leveraged lead generation tools to increase profitability and product presence in the marketplace.
  • Generated new sales opportunities through direct and telephone selling and emails.
  • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
  • Maintained up-to-date knowledge of industry, target accounts and competitive landscape.
Merritt Athletic ClubsNottingham , MDServer09/2012 to 02/2013
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
  • Served residents and guests during meal times with speed and efficiency
  • Suggested additional items to customers, as appropriate, to increase restaurant sales.
  • Made and served drinks to guests and cocktail servers following established guidelines, procedures, and policies.
  • Answered questions about menu selections and made recommendations when requested.
  • Interacted with customers on a friendly basis thereby assuring repeated customer business.
  • Communicated with customers regarding orders, comments, and complainnts.
  • Consistently adhered to quality expectations and standards.​
  • Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Education
Liberal Arts2012Macomb Community College Madonna University, City, StateLiberal Arts May 2012
Bachelor of Science:Criminal Justice2017Madonna University, City, State, United StatesBachelor of Science in Criminal Justice Studies
High School Diploma2010Cardinal Mooney Catholic High School, City, State, United StatesCollege Preparatory Catholic High School 
Skills
cold-calling, clients, customer satisfaction, Customer Service, Insurance, mailing, managing, office, network, sales, Underwriting
Additional Information
  • Michigan Property and Casualty Insurance Producer License issued and approved by the State of Michigan Department of Insurance and Financial Services. 
  • Michigan Accident & Health and Life Insurance Producer License issued and approved by the State of Michigan Department of Insurance and Financial Services. 
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Macomb Community College Madonna University
  • Madonna University
  • Cardinal Mooney Catholic High School

Job Titles Held:

  • Personal Lines Account Manager
  • Licensed Sales Representative
  • Licensed Sales Producer
  • Insurance Account Representative
  • Server

Degrees

  • Liberal Arts 2012
    Bachelor of Science : Criminal Justice 2017
    High School Diploma 2010

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Personal-Lines-Account-Manager-II-resume-sample

Personal Lines Account Manager II

Usaa

Paradise Valley , AZ

Personal-Lines-Insurance-Account-Manager-resume-sample

Personal Lines Insurance Account Manager

Crum & Forster Holdings Corp.

Lake Mary , FL

Personal-Lines-Account-Manager-resume-sample

Personal Lines Account Manager

Lithia Motors

Roseville , CA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.