Professional retail sales consultant, skilled in exceeding sales goals and company expectations using all levels of product knowledge to assist the customer.
Presidents club - multiple years, Sales person of the month - several times, dealer promotion winner - many times.
Managed personal stock portfolio and IRA accounts. Staying atop current technology and market trends.
Recommended and helped customers select merchandise based on their needs. Confirmed that appropriate changes were made to resolve customers' problems. Informed customers about sales and promotions in a friendly and engaging manner. Tracked down sources of special products and services to meet customers' special needs. Offered Levitz credit applications upon checkout, converting 5 out of 10 customers into card-holders. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Assisted management in merchandising and display set-up increasing sales. Ongoing computer training to improve sales completion and customer experience. Consistent after the sale follow up to ensure total customer satisfaction.
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