Dedicated and compassionate professional, committed to working hard. Ability to prioritize and demonstrate effective organizational and time management skills. Positive teamwork attitude with exceptional customer service and communication skills. Eager to learn. Ability to identify and resolve situations quickly and accurately.
Accurate and detailed
Excellent communication skills
Works well under pressure
Strong Interpersonal Skills
Microsoft Office Proficiency
Multi-line phone proficiency
Human resource laws knowledge
Personal Assistant/ CDPAP, 01/2016 to Current RECCO Home Care Solutions – East Quogue, New York
Contact health care providers and outreach programs for needed referrals and services.
Assist client with activities of daily living.
Run errands and handle personal finances.
Personal Care Assistant, 01/2010 to Current Private Clients – Suffolk County, New York
Private Clients Established a strong and lasting rapport with customers.
Scheduled and accompanied residents to and from medical appointments.
Was responsible for keeping track of all resident activity and communicate the findings to family or others involved.
Administrative/Secretary, 07/2016 Pro Level Line, Inc – Bohemia, New York
Answered multi line phones, sorted and dated incoming mail.
Scheduled and confirmed appointments.
Made copies, send and receive faxes and emails.
Create spreadsheets, estimates, and invoices in Excel.
Provided exceptional customer service.
Monitored and ordered office supplies.
Called leads for potential customers and maintain client database.
Nurses Assistant, 01/2006 to 01/2008 Patchogue Nursing Center – Patchogue, New York
Assisted nursing staff with resident care including, bathing, dressing, feeding, range of motion and ambulation.
Effectively resolved resident and family concerns.
Bachelor of Science: Business Administration- Healthcare Concentration, April, 2016 Briarcliffe College - Patchogue, New York
Member of Future Business Leaders of America Club
Coursework in Business Administration, Communications and Accounting
Microsoft PowerPoint certification training
Associate of Applied Science: Business Administration, December, 2014 Briarcliffe College - Patchogue, New York Business Administration