Experience in personal assistance and customer service; motivated to contribute to company growth and success.
Strong organizational skills
Proficient in: Springer Miller System, Saflok System, HotSOS
Personal AssistantJan 2017 to Current Molly Knox － Olympia, WAAssisted the president of both the Blue Foundation and the MacCready foundation with a variety of tasks, including scheduling, paying bills, personal shopping, and general organization.
Guest Services AgentSep 2016 to Current Woodmark Hotel & Still Spa － Kirkland, WA
Check guests into and out of rooms, manage concierge services
Manage quality communication and customer support for each guest
Process guest payments, greet and register guests, issue room keys
Used Springer Miller System
Public Branch ExchangeMar 2016 to Sep 2016 Suncadia － Cle Elum, WA
Placed wake-up calls, monitored automated systems, and coordinated emergency situations
Managed existing and made new reservations over the phone
Front Desk AgentJun 2015 to Sep 2016 Suncadia Resort － Cle Elum, WA
Checked guests in and out
Promoted hotel services and amenities
Software: Springer Miller System, Saflok System, HotSOS
BaristaFeb 2013 to Apr 2013 Sara's Coffee － [enter city], WA
Took orders, prepared beverages, recorded sales, deposited cash
June 2015Central Washington University － Ellensburg, WA
High School Diploma2012Olympia High School － Olympia, WA
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Companies Worked For:
Woodmark Hotel & Still Spa
Central Washington University
Olympia High School
Job Titles Held:
Guest Services Agent
Public Branch Exchange
Front Desk Agent
June 2015 High School Diploma 2012
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