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Permanency Case Manager Resume Example

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PERMANENCY CASE MANAGER
Professional Overview
Self-motivated, detail-oriented, efficient, and organized professional seeking a career change to a position as full time Admissions Coordinator. Possesses strong analytical and problem solving skills. Excellent written and verbal communication skills. Resourceful in the completion of projects, effective at multitasking. Works well independently and as part of a team.
Core Qualifications
Adobe Mac Microsoft Illustrator iMovie Excel Photoshop Open Office Outlook Powerpoint Word
Education
2008
Bachelor of Arts: Social WorkPittsburg State University － Pittsburg, KSGPA: GPA: 3.8Social Work GPA: 3.8 Licensed by the Behavioral Sciences Regulatory Board. PSU Social Work Club, member
2004
High School DiplomaOlathe North High School － Olathe, KSGPA: GPA: 3.5 Outstanding Academic Achievement Award 2002 and 2003.GPA: 3.5 Outstanding Academic Achievement Award 2002 and 2003.
Additional Information
  • Additional work experience available upon request.
Experience
01/2014
Permanency Case ManagerKVC Behavioral Healthcare － Pittsburg, KS
  • EDegree-Online Education Marketing Utilizes customer service and sales skills to match prospective students to online or campus schools offering programs in their area of interests.
  • Handles inbound and outbound calls.
  • Promoted to the Grad Team after first 13 days (typical time frame is several months).
  • Received 6 performance raises in addition to 6 tenure raises in the first nine months.
  • Currently employed.
  • Managed a caseload of 30-35 children, their biological parents, and foster parents with a multi-disciplinary team of professionals.
  • Responsible for delegating tasks to two Family Support Workers and a Quality Assurance worker.
  • Maintained working relationships and communication with DCF, courts,.
  • KatharyneJ.
  • B elew, LBSW (620)249-2172 katharynebelew@yahoo.com 613 Goldenrod Lane, Frontenac, KS 66763 and other community partners.
  • Documented all contact with clients and collaterals.
  • Maintained accurate client records in a secure electronic database.
01/2013 to 01/2014
ViaSocial Services Family Liaison Christi Village － Pittsburg, KS
  • Supervised a Social Work Practicum student.
  • Worked as part of a multi-disciplinary team to effect positive change for approximately 120-130 residents and their families.
  • Assisted with the admission and discharge process and maintained professional and compassionate relationships with current residents.
  • Conducted tours as needed.
  • Worked closely with the MDS Coordinator to ensure all data was collected and entered in a timely manner.
  • Planned, advertised, organized, and hosted an informational presentation on Medicare and Kancare for residents and their families in preparation for Medicare D and Kancare open enrollment.
  • Representatives from the Kancare MCOs presented information on their programs to approximately 50 guests.
  • Participated in meetings, webinars, and trainings.
  • Represented Via Christi Village as a member of the Ethics Committee.
  • Provided community outreach by assisting the Admissions Coordinator in delivering meals for the Meals On Wheels program.
  • Routinely conducted rounds to ensure residents' rooms were safe, comfortable, and presentable.
  • Investigated and followed up on grievances.
01/2010 to 01/2013
Medical Case ManagerCrawford County Health Department － Pittsburg, KS
  • Managed a caseload of 50-70 clients who have an HIV or AIDS diagnosis.
  • Maintained clients' records in an electronic database.
  • Assisted clients in the bi-annual renewal process for the Ryan White Program.
  • Went above and beyond the job description within the first month by establishing and maintaining a monthly newsletter to enhance communication with clients.
  • Established and maintained a monthly HIV/AIDS support group.
  • Actively recruited new members for the support group by organizing and hosting two private events per year.
  • Voting member of the Steering Committee and Quality Management Committee for the Kansas Advisory Council on HIV and AIDS from 2011 to 2013.
01/2006 to 01/2010
Pharmacy ClerkDillons Pharmacy － Pittsburg, KS
  • Performed efficiently in a fast-paced environment during peak times.
  • Tasks included assisting patients, helping to resolve complications in a timely manner, dispensing medications for nursing facilities, record keeping, answering phones, operating a cash register, distributing mail, operating standard office equipment, cleaning, and organizing.
Skills
Adobe, Photoshop, bi, cash register, com, Interpersonal Skills, Council, Creative problem solver, client, clients, Customer Service, database, diagnosis, fast, frame, Illustrator, Listening, Mac, Marketing, meetings, Excel, mail, Office, Outlook, Powerpoint, Word, multitasking, newsletter, nursing, office equipment, Organizational Skills, organizing, assisting patients, peak, Quality Management, Quality Assurance, record keeping, sales skills, Supervisory experience, answering phones, time management
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Resume Overview

Companies Worked For:

  • KVC Behavioral Healthcare
  • Social Services Family Liaison Christi Village
  • Crawford County Health Department
  • Dillons Pharmacy

School Attended

  • Pittsburg State University
  • Olathe North High School

Job Titles Held:

  • Permanency Case Manager
  • Via
  • Medical Case Manager
  • Pharmacy Clerk

Degrees

  • Bachelor of Arts : Social Work
    High School Diploma

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