Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Workplace diversity cultivation
  • Performance management
  • Staff compensation
  • Compliance
  • Employee engagement
  • Leadership development
  • Employee relations
  • Staffing and recruiting professional
  • Workplace succession planning
Experience
People Operations Lead , 10/2019 to Current
Wal-MartMonroe, GA,
  • Multi unit HR Partner for complex Philadelphia market
    • Partner with leaders in the planning process to ensure strategic plans drive business results, optimize customer service and align with company values. Contributes to the development of people strategies that support business strategies and objectives and help to drive business and organizational performance. Support and influence key operational and strategic decisions.
    • Identify development solutions and provides consulting to leaders on how to effectively accelerate the development of associates
    • Promote high-performance through coaching, constructive and honest regular feedback, and the annual performance evaluation process.
    • Provide guidance, coaching, and consultation regarding leading people and organizational management practices to develop site people leaders.
    • Encourage associates and people leaders to embrace new philosophies, technologies, and company initiatives.
    • Partner with site leadership to engage and coach associates on the floor to promote a customer service culture.
    • Provide input to HR COEs regarding specific functional strategies, programs, and practices to ensure that they meet business needs. Serves as an advocate for business leaders and managers.
    • Leverage human capital expertise to advise and hold sites accountable for sustaining engagement action plans (e.g., by suggesting tactics, acting as a sounding board, and reviewing and approving actions plans within assigned area).
    • Promote adoption and effective use of company programs such as reward, recognition, talent, and communication programs; as needed, leverages HR COEs for support and deep subject matter expertise.
    • Participate in the interview and selection process for site people leaders to ensure consistent quality of leadership.
    • Lead talent assessment and development discussions with site leaders leveraging program, approach, and template guidelines provided by HR COEs.
    • Lead conversations with site teams on sourcing, recruiting and staffing plans (e.g., spring, seasonal conversions) and partners with Talent Acquisition team to determine and support hiring plans.
    • Coach leaders on change management strategies and resistance management techniques in accordance with the Lowe’s change management methodology.
Human Resources Manager, 08/2005 to 07/2019
Asrc Federal Holding CompanySpringfield, VA,
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational
    objectives.
  • Identify staff vacancies and recruit, interview and select applicants.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Provide current and prospective employees with information about policies, job duties, working
    conditions, wages, opportunities for promotion and employee benefits.
  • Represent organization at personnel-related hearings and investigations.
  • Prepare and follow budgets for personnel operations.
  • Allocate human resources, ensuring appropriate matches between personnel.
Human Resources Manager, 10/1993 to 08/2005
Asrc Federal Holding CompanySterling, VA,


• Plan, direct, supervise and coordinate work activities of subordinates and staff relating to employment compensation labor relations and employee relations.
• Provide current and prospective employees with information about policies, job duties, working conditions, wage opportunities for promotion and
employee benefits.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work related problems.
• Allocate human resources ensuring appropriate matches between personnel.
• Conduct exit interviews to identify reasons for terminations.
• Identify staff vacancies and recruit, interview and select applicants.
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives

Education and Training
: Business Management, Expected in
Misericordia University - Dallas, PA
GPA:

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Resume Overview

School Attended

  • Misericordia University

Job Titles Held:

  • People Operations Lead
  • Human Resources Manager
  • Human Resources Manager

Degrees

  • Some College (No Degree)

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