people hr specialist resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

A creative, experienced HR professional with a passion for people, sustainability, community engagement, social justice and the arts. Practices excellent communication and organizational techniques. Provides high degree of dedication and integrity. My philosophy is kindness. I am motivated by helping others.

  • Proficient in HRIS Systems: Paycom, Gusto, Rippling, Zenefits, Paycor, and ADP
  • HRIS Sourcing + Implementation
  • Proficient in Learning Management Systems: Lessonly, EasyLlama
  • Proficient in Applicant Tracking Software: JazzHR, Greenhouse, Lever, Hirefly
  • Proficient in Sourcing Software: Linkedin Recruiter, Radford, LexisNexis
  • Project management: Asana, Trello, Jira, Smartsheets
  • Office Suites proficient: Microsoft, Google
  • Company Intranet: Jostle, Slack
  • Time Tracking Software: Workamajig and Harvest
  • Performance management implementation
  • Payroll and Tax Registrations
  • Employee Relations
  • HR Services
  • Expert in Full Cycle Sourcing and Recruitment
  • Benefits Administration
  • Full handbook development
  • Policy development
  • Compliance and employment law
  • Data evaluation and reporting
  • Active Listener
  • Empathy
  • Employee Engagement + Employee Experience
  • Customer Service mindset
  • Resident office funny gal
People (HR) Specialist, 05/2022 to Current
1St Advantage Federal Credit UnionGloucester, VA,
  • Serve clients in an ongoing contract capacity as in house HR Generalist, HR Business Partner, People Operations Specialist or Recruiter.
  • Provided guidance and consultation to multiple clients on the development of HR and compliance functions, as SME.
  • Developed and create HR policies and procedures, job descriptions, employee handbook, and various trainings.
  • Provided HR outsourced services to clients in an HR Manager or HR Business Partner capacity to include employee relations, talent management, onboarding, and performance management.
  • Lead workplace culture projects such as Employee Value Proposition/Employee Branding initiatives.
  • Conducted client research and compensation benchmarking.
  • Maintained knowledge and understanding of local, state, and federal employment laws and work with clients to support compliance.
  • Conducted full cycle recruitment process for multiple clients and positions spanning diverse industries and niche roles.
  • Developed and implemented recruiting strategies to meet current or anticipated staffing needs.
  • Addressed harassment allegations, work complaints or other employee relations.
  • Trained management and employees on interviewing, performance appraisals or documentation of performance issues.
  • Administered employee benefit plans.
  • Sourced and implemented various HRIS and ATS systems best fit for clients.
  • Demonstrated completeness, accuracy, and timeliness in projects they lead to ensure quality work.
  • Strong customer service mindset, ensured client satisfaction and successful renewal rate.
Human Resources Generalist, 02/2019 to 05/2022
EA Collective LLC (Formerly Agency EA)City, STATE,
  • Provided expertise and guidance in all areas of HR support, including: benefits, workforce planning, culture and change management, leadership development and coaching, and pipeline development.
  • Plan, execute and manage all new hire orientation, onboarding and training programming.
  • Onboarded 96 full time staff and 15 interns since 2019. (2019: 65, 2021: 31)
  • Managed full-cycle recruitment process from job posting to onboarding. Controlled resume flow within applicant tracking system JazzHR and performed active measures to ensure a diverse candidate pool.
  • Developed and facilitated various agency-wide curriculum and trainings covering variety of topics such as Gender Bias, Anti-Racism, Anti-Harassment, and Communication.
  • Developed and Managed first official company internship program.
  • Optimized processes by training employees to apply best interview and hiring practices and observe all protocols.
  • Managed transition of HRIS systems: from Zenefits to Paycor: reports, trainings, communications.
  • Introduced employee mentorship program to increase long-term business success.
  • Implemented Learning Management Software (Lessonly) throughout company. Responsible for all trainings, served as company representative, and go-to LMS person for questions + inquiries.
  • Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives, parental leave + return to work.
  • Advocated on behalf of personnel by gathering feedback through quarterly culture surveys and feedback forms.
  • Supported executive decision-making by reporting on metrics and recommending actionable improvements. Ex: Survey data: Hiring / Onboarding, Culture Survey, Software engagement
  • Conducted background checks, reference checks and employment verifications.
  • Tracked and applied tax liens, child support and other types of wage garnishments to paychecks.
  • Managed payroll for temporary and salaried employees. Processed all hires, transfers, terminations, garnishments and withholdings bi-weekly.
  • Extra Curricular: SPARK Mentorship Volunteer + Employee Resource Groups Advisor.
Manager of Data Analytics, Development, 02/2014 to 02/2019
Lyric Opera Of ChicagoCity, STATE,
  • Cultivated network of potential donors through prospect research.
  • Managed Donor Database Tessitura and all trainings.
  • Utilized database for various reporting, analytics, prospect research, and gift management.
  • Participated in all large fundraising events, galas, initiatives, donor benefit events, all hands on deck mentality.
  • Professional in Human Resources (PHR) May 2021
Education and Training
Bachelor of Music: Voice + Piano Performance , Expected in 05/2012 to Illinois Wesleyan University - Bloomington, Illinois ,

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Resume Overview

School Attended

  • Illinois Wesleyan University

Job Titles Held:

  • People (HR) Specialist
  • Human Resources Generalist
  • Manager of Data Analytics, Development


  • Bachelor of Music

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