Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Hard-working Payroll Specialist who is highly efficient in time-critical situations. Skillfully prioritizes and manages all aspects of the payroll process. Extremely organized and team-oriented.

  • Microsoft Office
  • Windows 7
  • Banner 8.x
  • Darwin
  • Windstar and FNIS
  • Compensation/payroll
  • Personnel records maintenance
  • Dedicated
  • multi-tasking
  • Accountable
  • Deadline-oriented
  • Detail-oriented
  • Excellent Communication Skills
  • Customer service & relations
  • Highly organized
  • Great attention to detail
  • Problem solver
  • Punctual
  • Team Player
  • Friendly & energetic
  • OSHATraining

Accounting Skills

  • Operated computers programmed with accounting software to record, store, and analyze information.


  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.


  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Payroll Assistance

  • Assisted with payroll preparation and entered data into cumulative payroll document.

Employee Management

  • Liaised with HR department to establish employee benefits, training, payroll and termination procedures.

Data Verification

  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.

Accounts Payable/Receivable

  • Pay all bills and match with invoices
  • Collect payments and post to accounts

Payroll Supervisor, 11/2010 to Current
Build-A-BearGroveport, OH,
  • Benefit Time
  • Enter Payroll Deductions (charitable and rent)
  • Salary Advances
  • Manual Checks (for various reasons)
  • Stop payments and Direct Deposit retractions
  • Union Payroll
  • Exempt Payroll
  • Salary adjustment calculations including retroactive payment calculations
  • Salary Conversion (annual raises for 2500 employees)
  • Foreign Nationals – including processing of FNIS and Windstar
  • Requisitions for Flex Benefit Payments and Union Dues
  • Setting up payroll schedule calendar in Banner
  • Uploading all tax forms and payroll schedules on Website
  • AAUP Union Dues (October, November, December w/requisitions cut in January)
  • Processing W2’s & 1042S (then reprinting them all year long)
  • Payroll redistributions
  • Setting up New hires & Direct Deposits
  • Setting up new position codes & payroll deductions
  • Computed, recorded, and proofread data, records and reports.
  • Complied with federal, state and company policies, procedures and regulations.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
  • Generated employee tracking reports each month.
  • Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
  • Completed payroll processing from start to finish for more than 2000 employees.
  • Assisted customer service with inbound and outbound calls regarding all Payroll inquiries.
  • Ran queries and reports through Banner x.s system.
  • Partnered with the IT department to create a streamlined onboarding process for new hires.
  • Completed all work with a 95% rate of accuracy.
Payroll Coordinator- PEO, 03/2000 to 11/2010
Mid Atlantic RetinaNewtown Square, PA,
  • Processed Payroll for 250 clients
  • Managed FSA and Dependent Care
  • Created and managed more than 2000 confidential personnel records
  • Developed employee handbooks, including design and layout.
  • Ran weekly, bi-weekly, semi monthly and monthly payroll process.
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Answered employee questions regarding Payroll and benefit time and resolved any issues.
  • Accounts Payable
Front Desk, 08/1997 to 03/2000
Assogna EndodonticsCity, STATE,

Processed bi-weekly Payroll

Greeted and prepared patients for dental examinations.

Coordinated appointment schedules for both the dentist and oral surgeon.

Thoroughly gathered and recorded medical and dental histories and vital signs of patients.

Routinely completed inventory, supply orders and restocked supplies.

Expertly filed patients' charts and processed billing and payments.

Managed invoices and transaction receipts.

Accurately collected and recorded patient medical and dental histories.

High School Diploma: Business Math, Expected in 1989
Highland High School - Highland, New York

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Resume Overview

School Attended

  • Highland High School

Job Titles Held:

  • Payroll Supervisor
  • Payroll Coordinator- PEO
  • Front Desk


  • High School Diploma

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