payroll assistant resume example with 5 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Motivated Payroll Assistant always seeking opportunities to support the department and pursue deeper knowledge about the field. Well-versed in checking time, leave and contribution amounts. Organized and resourceful problem-solver with good multitasking skills and expertise in ADP and Paylocity. Skilled at assisting with smooth and efficient payroll operations. Experienced in processing bi-weekly payroll for up to [Number] employees. Knowledgeable about gathering data, uncovering problems and developing proactive solutions. Detail-oriented administrative professional bringing 5 years' experience in payroll operations and a goal-oriented approach. Proficient in processing wage garnishments, comparing data and adding expense reimbursements. Adept at producing reports, updating files and coordinating records. Accomplished Payroll Clerk with 5 years of experience working in large-scale corporations. Strong research, math and payroll software skills. Maintains and develops comprehensive payroll records with 100% accuracy. Specializing in handling internal payroll auditing and investigating discrepancies. Detail-oriented Payroll Clerk with 5 years of experience in payroll administration. Outstanding mathematics, verbal and written communication skills with expertise in ADP and Paylocity. Diligent professional proficient in calculating numbers of hours against hourly wage rates. Available 40 hours weekly, including evenings and weekends. Driven Payroll Specialist offering a career spent preparing journal entries and assisting with data auditing. Highly proficient in ADP payroll processing. Responsible employee known for solving problems and building interdepartmental relationships. Efficient Payroll Clerk with background administering payroll processing for large number of employees. Experienced in payroll recordkeeping, time clock management and payroll audits. Mastery in ADP and Paylocity. Bringing 4000 year background to growing organization. Flexible and understanding Payroll Clerk with 5 years of experience in record-keeping and data entry. Mastery of MS Office, including Word, PowerPoint and Excel. Exceptional problem-solving and interpersonal skills. Focused Payroll Specialist known for handling job tasks with poise. Highly trained in all aspects of payroll and considered dedicated team player. Looking to take on a new role with a company where attention to detail and all types of personalities will be appreciated. Exceptional Payroll Administrator with background in finance seeking provide administrative, accounting and payroll support to energetic human resources or finance department. Motivated professional offering Business Administrator in Payroll. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

  • Maintaining Files
  • Direct Deposit Processing
  • Tracking Wage Garnishments
  • Compiling Data
  • Payroll Software Proficiency
  • Examining Information
  • Computer Competency
  • Excel Proficiency
  • Wages and Deduction Calculation
  • Automated and Manual Check Processing
  • Collective Bargaining Agreements
  • Decision Making
  • Employment Verification
  • Kronos Workforce Payroll
  • Organization and Prioritization
  • Intuit QuickBooks
  • Tax Law Compliance
  • Employee File Maintenance
  • ADP Workforce Now
  • Benefits Administration
  • Vacation and Sick Leave Tracking
  • Pay Adjustments
  • Microsoft Office
  • Logical and Reasonable
  • Customer Service
  • Child Support Orders
  • Producing Reports
  • Employee Training
  • Employee Relations
  • Unemployment Liabilities
  • Attention to Detail
  • Database Maintenance
  • Statistical Analysis and Reporting
  • Payroll Reconciliation
  • Paperwork Processing
  • Performance Monitoring
  • Fund Accounting
  • Work Planning
  • Account Balancing
  • Timecard Management
  • E-Mail and Telephone Communication
  • Remote Conferencing
  • Sage Abra HRMS
  • Initiative and Self-Control
  • Accurate Documentation
  • Verbal and Written Communication
  • Bank Statement Analysis
  • Hiring and Retention
  • Explanation of Benefits
  • Recruitment Oversight
  • Processing Personnel Records Compilation
  • Performance Evaluations
  • Processing Grievance Documentation
  • Problem Solving
  • Work Planning and Organization
  • Company Policies and Procedures Training
  • Personnel Reports Preparation
  • New Employee Orientation
  • Onboarding and Training
  • Relationship Building
  • Employee Interviews
  • Personnel Documentation Verification
  • Employee Data Record Keeping
  • Problem-Solving
  • Word Processing
  • Assessing Performance
  • New Hire Orientation
  • Understanding of HR Policies
  • Administrative Skills
  • Human Resources Operations
  • Termination Procedures
  • Human Resources Management System HRMS
  • Job Analysis
  • Workforce Planning
  • Human Resource Information System HRIS
  • GoodHire a Check Company
Payroll Assistant, 10/2021 to Current
EpicRedwood City, CA,
  • Onboarded new employees in time reporting and payroll systems.
  • Managed payroll for temporary, hourly and salaried employees.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Established employee payroll files and updated existing files with new information.
  • Identified, researched and resolved issues with hours worked.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Administered payroll for large staff using various software programs.
  • Enforced payroll-related policies, procedures and regulations to adhere to changing company and governmental standards.
  • Coordinated child support deductions and distributed wage assignments.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Calculated employee leave time by comparing available hours against listed hours.
  • Followed IRS guidelines and state regulations when submitting payroll taxes.
  • Tracked and applied tax liens, child support and other types of wage garnishments to paychecks.
  • Compiled financial, accounting and auditing reports to calculate profits and losses.
  • Implemented payroll reconciliation tools to improve report accuracy.
  • Prepared purchase orders and expense reports.
  • Determined proper handling of financial transactions and approved transactions within designated limits.
  • Created and maintained operational metrics for key processes.
  • Distributed expenditure, encumbrances, receipts and receivables according to schedules.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Collaborated with payroll manager to Identify improvements and streamline payroll processes
  • Entered miscellaneous incomes, deductions and adjustments to prepare payroll cycles.
  • Processed and issued employee paychecks, statements of earnings and deductions.
  • Investigated and addressed payroll discrepancies, liaising between staff and administrative team to expedite error resolution.
  • Copied records on photocopying or microfilming machines to generate labels or reports.
  • Updated employee tax status and withholding information when necessary.
  • Secured personal and payroll information in compliance with federal regulations.
  • Verified data entry to drive accuracy and compliance with laws and regulations.
  • Liaised with departments to maintain information in payroll and time and attendance systems.
  • Calculated and assessed employer social security, unemployment and workers' compensation payments.
  • Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
Assistant Administrator, 11/2020 to 10/2021
HcaHialeah, FL,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Maintained accurate department and customer records.
  • Prepared and prioritized calendars and correspondence.
  • Inventoried and ordered supplies for office.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled appointments, meetings and events for management staff.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Composed correspondence, reports and meeting notes.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Monitored office equipment and scheduled repairs.
  • Compiled and produced presentations and reports as directed by leadership team.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Answered and routed telephone calls and took messages.
  • Obtained scanned records and uploaded to database.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Oversaw office inventory and timely reordering of supplies.
  • Processed financial documents, contracts, expense reports and invoices.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Automated office operations by managing internal and external customer correspondence, record tracking and data communications.
  • Organized training, client meetings, team meetings and events.
  • Met incoming guests and clients, offering immediate assistance.
  • Responded to inquiries via email, telephone and social media platforms.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Drafted agendas, meeting notes and other documents to enhance collaborative process.
  • Monitored office supply inventory and replenishment and liaised with vendors to negotiate optimal pricing.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Prepared payroll documents and maintained databases for financial offices.
  • Monitored scheduling and event coordination for corporate fundraisers and executive meetings.
  • Wrote email messages, memos and business letters for management and proofread documentation to provide error-free correspondence.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Maintained appointment and event calendars for executives and department heads.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Checked stock to determine inventory levels and maintain office supply products.
  • Screened visitors and directed to specific location for office safety.
  • Managed electronic calendars using Outlook and scheduled meetings, appointments and conference calls.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Developed and continuously improved digital filing and document management protocols.
  • Generated office correspondence and reports.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Oversaw company database and verified accurate updates and proper file management.
  • Provided top quality control, eliminating downtime to maximize revenue.
  • Monitored schedules and calendar obligations for executives.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout and budgetary requirements.
  • Scheduled appointments and events and coordinated venue space and catering services.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
  • Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
  • Processed incoming mail and packages and placed envelopes in bins for employees.
  • Coordinated arrangements for ground transportation, flight reservations and lodging.
  • Strengthened traceability by developing organization systems for contracts, records, reports and agendas.
  • Tracked project performance data to generate reports and keep management informed of important trends.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Coordinated employee recruitment, performance evaluation and termination activities.
  • Guided administrative and professional staff through computer and software problems.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
  • Booked flights and reserved hotel rooms to plan and coordinate staff travel.
  • Assisted with special projects supporting sales and marketing campaigns.
  • Liaised with team members to assist in employee conflict resolution.
  • Made travel arrangements and reservations.
  • Reviewed company budget development and adherence and provided cost projection reports to inform decision-makers.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Assisted with corporate rollout of merit planning tool, aiding in design and development processes.
  • Drafted professional business documents for various managers and executives.
  • Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.
Manager, 10/2018 to 11/2020
Howley Bread GroupRoanoke, VA,
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Audited customer account information to identify issues and develop solutions.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Evaluated and authenticated returns, exchanges and voids.
  • Processed documentation and troubleshot discrepancies to build client rapport.
  • Delivered continuous training to associates to maximize performance and customer relations skills.
  • Troubleshot shortages and overages to support quality control efforts.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
  • Conducted research and reviewed findings to solve customer issues.
  • Provided resolution of unusual billing by conducting research, reviewing findings and making recommendations.
  • Reviewed accounts for payments received or approved credit arrangements.
  • Explained benefits, features and recommendations to maximize client retention.
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
  • Enhanced company-wide procedures and policies to improve employee morale and boost customer satisfaction.
  • Created training manuals to resolve simple and complex customer issues.
  • Improved customer service wait times to mitigate complaints.
  • Monitored phone calls to provide feedback and coaching.
  • Relayed customer feedback to cross-functional teams to improve products and services.
  • Generated KPI reports to track and improve metrics.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Rolled out operational improvements and solutions to deliver top-notch customer service.
  • Organized client contracts, records and reports to strengthen traceability.
  • Conducted training and offered staff development opportunities to decrease process lags.
  • Managed correspondence, tracked activity and leveraged data communications to boost traceability initiatives.
  • Led team engagement to assist cross-functional departments and achieve goals.
  • Executed on-time and under-budget project management to resolve complex issues.
Manager, 02/2017 to 04/2018
Howley Bread GroupWarrenton, VA,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Created training modules and documentation to train staff.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Developed lucrative marketing plans to maximize profits.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Entered time and attendance logs in preparation for payroll.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Monitored staff performance and addressed issues.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Established and managed yearly budgets of up to $7 Million.
  • Applied continuous improvement program in daily activities to boost productivity, improve quality and reduce costs.
  • Maintained adequate staffing to meet objectives within budget.
Education and Training
: The Human Resources Certification Program , Expected in 05/2022 to Udemy - Online,
  • Certificate of Completion

The Human Resources Certification Program (HRCI-PHR/SPHR).

Instructors Sorin Dumitrascu.

: Human Resources Management, Expected in 05/2022 to Udemy - Online,
  • Certificate of Completion in

Diploma Course in Human Resource Management (HRM).

Instructors Akaaro Consulting and Training.

: Human Resources (HR) For Beginners, Expected in 05/2022 to Udemy - Online,
  • Certificate of Completion in

Administrative Human Resource (HR) for Beginners

Instructors IIIumeo Learning, Catherine Mattice.

Associate of Business Administration: Business Administration, Expected in 10/2021 to Florida National University - Hialeah, FL
  • In my current situation I continue my studies in a Business Administration Associate which I finish in December 2022, my expectations are not to stop until I achieve my Master's degree in Business Administration in December 2024.
Degree in Therapeutic Physical Culture: Degree in Therapeutic Physical Culture, Expected in 03/2018 to UCCFD Manuel Fajardo - Cuba,
  • My Cuban Career was transferred, certified and translated under the effects of the Ministry of Education of the United States of America.
Native/ Bilingual

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Resume Overview

School Attended

  • Udemy
  • Udemy
  • Udemy
  • Florida National University
  • UCCFD Manuel Fajardo

Job Titles Held:

  • Payroll Assistant
  • Assistant Administrator
  • Manager
  • Manager


  • Associate of Business Administration
  • Degree in Therapeutic Physical Culture

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