entry skills, attention to detail, confidentiality, general math skills,
reporting skills, verbal communication, organization, telephone skills,
Microsoft Office skills, professionalism, customer service, informing others,
multi-tasking, time oriented and handles pressure well. Responsible for
managing core financial data implementation for contracts with CRO's, clinical
sites, clients and investigators and oversees the site reimbursement process of
invoicing and accounts payables. Responsible for initial site set-up within the
proprietary software systems, collection of site required documentation, start
up and pass through payments and ensuring site satisfaction.
Java, HTML, MS SharePoint, MSOffice, SAP, SharePoint, InSite
Included 2 Semesters at the Veterinary Hospital of Pennsylvania where I had two week rotations in Anesthesia, Emergency, ICU, Surgery, Wards, and Radiology.
DrugDev/CFS ClinicalKing of Prussia, PAPayment Processor
Work directly with Wells Fargo setting up payment traces Work directly with Wells Fargo on Payments that are pending return, or have been returned Run WIRE reports for LATAM and ASIAPAC payments Setup investigator grant payment recommendations for review and approval by GPS Process investigator grant payments and deliver these payments to domestic and international research sites Process grant payment cancellations and reissues Set-up study payment methods Setup and process vendor refunds/incoming payments Setup and process Advance and Transition payments Set-up manual credit memos, invoices and tax invoices Perform GPS requested internal reconciliations Provide customer support with investigator sites on outstanding checks, inclusive of SSAE16 Control report Provide customer support with Financial Operations Case Management Provide payment support to the global payment services team Other duties as assigned.
DrugDev/CFS ClinicalKing of Prussia, PAGrant Payment Coordinator
Set-up project related site databases within CFS' proprietary software in accordance to executed clinical trial agreements and/or amendments as required by Associate Review and document each site contract for input of site specific data into designating tracking system, responsible for obtaining all critical information from client site Manage client site banking information, responsible for integrity of electronic fund transfer (EFT) data for the life of the contract for processing of invoicing and payments Responsible for requesting advance payments and processing of pass-through payments Responsible for communicating with client sites in the normal processing of pass-through payments Responsible for posting monthly payment reports to the project eRooms Data input of client site contract terms into designated systems in accordance with project requirements Worked on Novo Nordisk Transition: 22 studies, 1400 sites.
Novo Nordisk Roll Forwards, Site Setups, Transition data.
Performs ongoing edits and updates of applicable site specific information in database for accurate reporting Provide support and assistance to Grant Payment Lead and Grant Payment Associate as needed Assist in the preparation of project status reports that are reviewed with the client during Project Team Meetings.
Using time management to create a daily workflow for all employees Maintaining excellent customer service by ensuring that patients are comfortable and attended to Distributing patient surveys, having therapists sign off on them, and filing their responses Responsible for making, routing, and receiving routine phone calls and emails Managing multiple office databases and online orders Basic medical terminology Handling confidential medical records, filing records and patient surveys Ordering supplies for the building and making sure they were approved Handling invoices, making payments and filing receipts and data Mailing records to insurance agencies Handling scheduling conflicts Maintaining patient/therapist confidentiality Following up with previous patients Working flexible hours in order to see that the patient's and therapist's needs are fit.
Prospector's Bar and GrillProspect Park, PAHostess/Server
Gained experience while working as part of a team Developed time management skills Worked quickly and efficiently under pressure Handling money Working flexible positions to ensure efficient workflow Handling phone orders Handling receipts Assuring that janitorial services are handled properly.
Bed Bath and BeyondSpringfield, PACustomer Service Cashier
Maintained a clean work place; straightening and stocking during and after store hours Worked efficiently assuring that customers were helped in a timely manner Handled returns and exchanges at customer service Handled damaged/used items at customer service Answered and routed phone calls at customer service Handled money, checks, and tax exemptions Helped train other employees Helped with inventory tracking.
Harcum CollegeBryn, PA
Delaware County Community CollegePAAssociate Degree: Liberal ArtsLiberal Arts
accounts payables, Anesthesia, attention to detail, banking, Basic Case Management, contracts, credit, excellent customer service, customer support, Data entry, databases, documentation, filing, Financial Operations, GPS, HTML, insurance, inventory, invoicing, Java, Mailing, Managing, math, medical terminology, Meetings, money, Microsoft Office, SharePoint, multi-tasking, Radiology, receiving, reporting, research, routing, SAP, scheduling, Surgery, surveys, tax, telephone skills, phone, time management, verbal communication, workflow