Pawn Broker Resume Example
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PAWN BROKER
Summary
Skilled Manager offering proven leadership, problem-solving and team-building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in developing opportunities to improve day-to-day operations and bottom-line profits.
Skills
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Experience
Food Dudes Delivery | St. Cloud , MNPawn Broker03/2020 - Current
- Delivered immediate, friendly and knowledgeable service to customers seeking to bring in or purchase merchandise.
- Evaluated customer merchandise to make purchasing decisions for store.
- Set terms for loans and collateral, including rate, fee and expiration date.
- Counted inventory every day and produced reports for management detailing such information.
- Appraised items, including jewelry, firearms and other products to determine product value and authenticity.
- Explained store policies and procedures to customers and responded to questions about loan terms.
- Studied local market to better understand in-demand products to stock in store.
- Researched electronics and other items online to identify market value.
- Recorded details of each loan or sale transaction, including model number, brand and customer contact information.
- Recommended store merchandise to fit customers' unique shopping needs and budgets.
Food Dudes Delivery | Fargo , NDCSR Apple Specialist09/2019 - 12/2020
- Delivered immediate, friendly and knowledgeable service to customers seeking to bring in or purchase merchandise.
- Recommended store merchandise to fit customers' unique shopping needs and budgets.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
- Increased overall team efficiency and productivity.
Chicago Cheap Eats | City , STATEManager02/2017 - 02/2019
- Decreased costs significantly by negotiating with vendors and suppliers for better prices.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
- Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Facilitated month-end journal entries, account reconciliation and invoicing using microsoft excel, and quickbooks.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Increased safety awareness among employees, resulting in zero injuries.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Cefco Convenience Stores | City , STATEManager02/2017 - 02/2018
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Decreased costs significantly by negotiating with vendors and suppliers for better prices.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
- Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
- Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Education and Training
Lee High School | CityHigh School Diploma
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Lee High School
Job Titles Held:
- Pawn Broker
- CSR Apple Specialist
- Manager
Degrees
- High School Diploma
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