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patient navigator medical case manager resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Versatile Medical Case Manager skilled in assessments, intakes, referrals and crisis management . Past work has included management services, program planning and development and educational guidance counseling. Has an extensive knowledge of community resources in the Essex and Union county area. I am a detail-oriented and effective at working with clients from a wide range of backgrounds. Passionate about providing meaningful support and services to all clients. An Active listener with a knack for building lasting professional relationships.

Skills
  • Microsoft 2003- 07: Word, Excel, And Outstanding problem solving skills
  • PowerPoint. Windows XP, Ability to diffuse difficult client/patient situations
  • Breakthrough, EClinical, CHAMP, CareWare, EPIC, Medical Case Management
  • Logician Culturally-sensitive
  • Rapid HIV Testing (Determined, Unigold), Motivational enhancement therapy
  • Skilled community-based case manager
Work History
Patient Navigator/ Medical Case Manager, 11/2015 - Current
Crawford & Company Newark, NJ,
  • Provides Medical Case Management to those that are HIV/AIDS positive
  • Manages referrals to other programs though email correspondence, telephone, fax
  • Evaluates and documented data in Epic and Logician
  • Reviews Patient charts weekly to update progress on established goals
  • Provides Rapid HIV testing
  • Provides counseling services (ID user, sex workers, high risk negatives)
  • Assists patients in finding needed resources to help maintain healthy and adequate living
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Coordinated program referrals for community-based resources.
  • Organized clinical documentation, treatment plans, and referrals.
  • Completed psychosocial evaluations and needs assessments.
  • Provided ongoing counseling to help patients deal with conditions and processes.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Developed and maintained courteous and effective working relationships.
Medical Case Manager, 12/2014 - 08/2015
St. Jude's Ranch For Children Boulder City, NV,
  • Provided case management to the HIV/AIDS population Worked closely with high risk individuals (ID drug users, sex workers, etc) Created educational materials to youth/adults Provided HIV Rapid testing Maintained monthly reports of gathered information from clients Reached out to community businesses for donations and collaborations toward enhancing community wellness and engagement
  • Facilitated group sessions providing psycho education, completed monthly treatment plans, and Wellness and Recovery plan reviews in order to provide client with support and encourage the individual to work on treatment compliance to remain stable
  • Facilitated Stress Management Groups, Anger Management Groups, , Substance Abuse groups/ Relapse prevention Groups, Risk Reduction, Co infection group Used Cognitive Behavioral Treatment and Social Cognitive theory to conduct session treatments that addressed issues of Healthy relationships, fear of disclosure, Risk reduction planning, etc.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Participated in professional growth programs to support special education improvement efforts.
  • Worked with different disciplines to provide cohesive care to patients.
  • Coordinated program referrals for community-based resources.
  • Documented case notes daily and coordinated follow-up for seamless .
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Case Manager, 08/2013 - 01/2014
The New EsseCare Of New Jersey City, STATE,
  • Provided case management for SPMI population Provides case management services for adults with severe and persistent mental illness who were recently discharged from county and state psychiatric hospitals
  • Helped create ADL's for both higher and lower functioning clients Coordinated and planned client's ADL's assessment needs to further self-esteem, self-empowerment and readiness for community reintegration
  • Facilitated and created programs quarterly newsletter by working closely with clients and demonstrated the importance of literacy and art
  • Worked closely with high risk individuals with DSMV diagnosis, substance abuse history, completed biographical psychosocial assessments, completed daily progress notes, weekly progress notes, and monthly evaluations and reports for clients to monitor the progress of treatment
  • Conducted crisis interventions to deescalate severely mentally ill individuals currently on parole which otherwise may have required police intervention
  • Facilitated group sessions providing intense cognitive structure, completed monthly treatment and Recovery plans to review in order to provide client with support, understanding, goal setting and encouragement so the individual will have the ability to work on treatment compliance to remain stable.
  • Participated in professional growth programs to support special education improvement efforts.
Education
Bachelor Of Science: Sociology, Expected in 05/2013
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College of Saint Elizabeth - Morristown, NJ
GPA:
Status -
Master of Science: Psychiatric Rehabilitation, Expected in
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Rutgers University - Rutgers Newark,
GPA:
Status -
Coursework includes: Wellness & Recovery, Program and Organizational Development and Human Growth and development: , Expected in
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GPA:
Status -
Accomplishments
  • Certifications: Client-Centered Counseling, Risk Reduction/Prevention, HIV Rapid Testing.

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Resume Overview

School Attended

  • College of Saint Elizabeth
  • Rutgers University

Job Titles Held:

  • Patient Navigator/ Medical Case Manager
  • Medical Case Manager
  • Case Manager

Degrees

  • Bachelor Of Science
  • Master of Science
  • Coursework includes: Wellness & Recovery, Program and Organizational Development and Human Growth and development

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