Patient Chauffeur Resume Example Hillside Hospital

PATIENT CHAUFFEUR

Professional Summary

Operations, inside sales and customer support specialist with extensive experience in providing world class customer service. Dedicated professional, skilled at solving complex problems for both internal and external customers. Positive, self-motivated individual, with uncompromising values of integrity who easily adapts to a fast-paced environment. Created a cared for customer experience. Expertise includes: Excellent Written / Verbal Skills * Detail Oriented / Organized Inside Sales / Customer Service * Sound Business Judgment Problem Identification & Resolution * MS Outlook/Excel /Word Team Player/ Positive Attitude * Strong Business Correspondence Skills

Skills

Creative problem solver
Exceptional communication skills
MS Windows proficient
Strong client relations
Positive and friendly
People-oriented
Excellent work ethic
Strong interpersonal skills

Excellent listening skills
Highly organized
Customer satisfaction
Sales pipeline management
Revenue and profit maximization
Account and territory management
Customer service
Interpersonal skills

Work History

Patient Chauffeur03/2014 to Current
Hillside Hospital – Warren, OH

Transport patients to and from therapy using hospital vehicles.
Follow all hospital guidelines for safety and proper transporting.
Drove various vehicles including 2 SUV's one wheelchair van and 2 buses.
Greeted patients and assisted them into the vehicle as needed.

Owner and Co-Founder 04/2012 to Current
Zapadap Apps Inc – Warren, OH

Responsible for Sales, Marketing and App Development.
We create Smart Phone Apps for businesses.
Described product to customers and accurately explained details and proper use.
Politely assisted customers in person and via telephone.

Bench Helper07/2010 to 10/2012
Rotek Incorporated – Aurora, OH

Responsible for re-rounding of rings and operated the chamfering machine and manually chamfered rings.
Rounded rings Chamfered rings Operated the chamfering machine Licensed Tow motor Operator Performed other duties assigned by my supervisor.

Services Inside Sales Representative12/2007 to 07/2010
ARROW ELECTRONICS Key-Link Systems – Solon, OH

Responsible for quoting of all HP Services offerings including Annuity Sales and New Business opportunities Consolidate and Co- Term Service Contracts Work closely with HP and Agilysys to ensure that the end-user has the appropriate level of Support Sales Forecasting Request Special Pricing from HP on behalf of the Reseller and end-user to retain and win new opportunities Submit change request to HP (address change, support level change, additions/deletions) Process Purchase Orders received via fax, email ensuring order accuracy and pricing Price quotes at appropriate discount levels for the specific Reseller Assist other Team Members with questions.
Provided an elevated customer experience to generate a loyal clientèle.

Operations Specialist I05/2004 to 12/2007
AGILYSYS Pioneer Standard Key-Link Systems – Solon, OH

Nation's leading provider of computer business systems to resellers and end users.
promoted to position 2004) Provided support to the Enterprise Solutions Group (ESG a segment of Agilysys) and purchase computer solutions from Hewlett Packard (HP).
Review orders submitted to operations for processing to HP.
Audit orders to assure discounts, special pricing, and promotions have been properly applied to Purchase order so to increase company profitability.
World Class Customer Support.
Communicate with Accounts Payable regarding invoice variances and orders that need to be billed off system prior to month end.
Assist ESG with all questions regarding pricing between Sales Builder for Windows (SBW) and Watson (both are software pricing systems).
Primary Inside customer contact for sales orders, inquiries, and issues Entered sales orders accurately and monitored flow of sales order.
Loaded debits as required Software used daily
Provided an elevated customer experience to generate a loyal clientèle.

Sales Support Representative11/2000 to 05/2004
Agilysys Inc. – Solon, OH

Provided sales support to outside Account Executives (AE) and assisted select customers with quoting and purchasing.
Assisted thirteen AE's with pricing and availability of product and parts.
Direct contact personfor select customers for sale of product and parts.
Fiscally responsible for proper pricing and discounts for company and customer.
Specialized in HP/Compaq/Intel Architecture and HP Blue product line.
Entered orders accurately and monitored flow of order to delivery.
Software used daily
Recommended alternative items if product was out of stock.
Asked open-ended questions to assess customer needs.
Helped drive sales goals and achieve monthly quotas.

Education

High School Diploma: Brookfield High School- Brookfield, OH

Skills

Accounts Payable, Basic, business systems, Compaq, Computer Training, Contracts, Customer Service, Customer Support, delivery, Direct Sales, email, fax, Hewlett Packard, HP, Intel, Internet Explorer, Marketing, Excel, Outlook, win, Windows, MS Word, Microsoft Word, Enterprise, Networking, Order Entry, policies, Pricing, purchasing, safety, Sales, Sales Forecasting, sales support, supervisor, Telemarketing, Phone

Resume Overview

Companies Worked For:

Hillside Hospital
Zapadap Apps Inc
Rotek Incorporated
ARROW ELECTRONICS Key-Link Systems
AGILYSYS Pioneer Standard Key-Link Systems
Agilysys Inc.

School Attended

Brookfield High School

Job Titles Held:

Patient Chauffeur
Owner and Co-Founder
Bench Helper
Services Inside Sales Representative
Operations Specialist I
Sales Support Representative

Degrees

High School Diploma :

Patient Chauffeur Resume Example

Resume Score: 90%

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