patient advocate eligibility and enrollment special resume example

• Remained flexible in rapidly changing environments and adapted to developing situations.
• Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Prepared regular written logs and incident report at close of each shift for distribution to Private mill companies .
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
• Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
• Responded quickly to emergency situations to assess and deflect issues.
• Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
• Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Reported irregularities such as fire and safety hazards to maintenance.

Participated in the development of the Medical assessment program, long and short range plans to meet the state and federal program goals for JOBS program goals for the JOBS program and in integrated team meetings to assist TANF program clients. Interpreting state rules and policy manuals for all programs, Cash assistance(TANF), Food stamps, Oregon Health Plan, MAA/MAF- Welfare assisted medical, OFSET/Jobs programs. Determine all program eligibility for listed programs. Determine eligibility for the State family Pre-SSI/SSDI program, which included working with the Douglas County Health Department Nurse in order to obtain and analyze medical,psychological,social,vocational and other data as part of this process. Employment related child care program, case development and direction through TANF program. This included but not limited to, developing case plans, case plan narration, budgeting, to assist clients in meeting short and long term goals. Issuance of TANF payments through the State of Oregon's JASR system. Coordinate services with other DHS staff, community sources and contracted staff to develop a plan to meet the clients financial, medical and other service needs. work with a multiple of clients with physical/emotional needs, while keeping a stress free environment. I have responded to applicants and client concerns and any grievances they may have. I have been responsible for responding to community complaints, fraud reports by making home visits, completing forms for over-payments, working with the fraud investigator and reporting the outcome to ou local branch manager. I have met with several community partners to enhance human service programs through providing additional access to clients