Patient Admin Division Deputy Chief Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Professional with 21 years of Military experience providing valuable direction to Veterans and service members, accompanied by a proven track record of maintaining efficient operations. Ability to build productive relationships to ensure current and future projects' success and leverage current trends to shape solutions and approaches. Demonstrates expertise in regulatory compliance, policy development, Health Information Management, and patient advocacy.

  • Health information systems
  • Medical Compliance
  • Project coordination
  • Performance improvements
  • Cross-Functional Leadership
  • Composite Risk Management
Education and Training
Texas A&M University School Of Law Fort Worth, TX Expected in 05/2022 Master of Jurisprudence : Health Law And Policy - GPA :
Wayland Baptist University Plainview, TX Expected in 10/2011 Master of Education : Education Administration - GPA :
Wayland Baptist University Plainview, TX Expected in 05/2009 Bachelor of Science : Education Administration - GPA :
Army Medical Center - Patient Admin Division, Deputy Chief
City, STATE, 06/2018 - 02/2021
  • Counseled and processed Service Members through the Physical Disability Evaluation System on VA/VBA regulations and Federal legislation.
  • Managed HIPAA program and investigated breaches adhering to patient rights according to state/federal laws, ensuring organization's compliance rate of 96%
  • Analyzed and processed data for reports, surveys, and projects to advise the Director on hospital administration issues, third party collection programs/UBO, and medical regulating.
  • Performed audits under hospital data quality program in accordance with regulatory guidance reporting compliance concerns accordingly.
  • Balanced $6.9 million civilian pay budget of 150 staff and collaborated with agencies to guide staff on policy, regulations, and employee rights.
  • Performed pre- and post-award functions on projects worth $2.4 million as Division Contract Officer ensuring contractor compliance with applicable laws.
  • Advised Executive staff on hospital admission/disposition, medical records management, medical evacuation procedures, mass casualty processing, medical regulating and patient status reporting.
U.S. Army - Medical Plans /Operations Officer
City, STATE, 08/2016 - 06/2018
  • Directed improvements by streamlining processing on beneficiaries traveling for treatment via aeromedical evacuation reducing monetary expenses by 20%.
  • Monitored Medical Enabling Command overseeing U.S. Army Pacific’s 47,000 regulated patient movements spanning an area of 105 million square miles.
  • Prepared mission developmental, planning, and executive-level briefs of global health engagement operations in Bangladesh, the Philippines, and Thailand.
  • Conducted in-depth analysis of Humanitarian and Disaster Relief with Federal Agencies to build, sustain, and improve nation-to-nation relationships.
  • Created tracking and reporting systems adopted by 12 subordinate organizations utilization which mitigated risks in live missions.
  • Identified gaps, developed collaborative solutions, and assisted in the creation of medical plans and policies utilized for real world usage.
U.S. Army - Medical Company Director
City, STATE, 08/2014 - 08/2016
  • Directed training, discipline, health, and welfare of 200 Soldiers, Korean Augmenters to the U.S Army, and Civilians across the South Korean peninsula.
  • Administered organizations Defense Travel Systems, ensuring certifying officials, approving officials, and travelers, to comply with Federal Regulations.
  • Gathered and analyzed biostatistical data on 9 subordinate commands to ensure the overall U.S. Army, Korea medical readiness compliance.
  • Led 8th Army Emergency Deployment Readiness Team designated to audit organization operations and align with best business practices.
  • Created policies and procedures in support of Executive Management goals and objectives. Established workplace compliance with SHARP, Safety, EEO, and EO programs that foster dignity and respect for all group members.
  • Focused on metrics that derive Executive managements mission and vision; raised all organization training objectives to 98%.
U.S. Army - Medical Company, Deputy Director
City, STATE, 05/2010 - 08/2014
  • Maximized efficiency by developing procedural and regulatory guidance of the Warrior Care and Transition Program reducing transition times by 25%.
  • Validates eligibility for the Warriors in Transition program and provide assistance regarding benefits, entitlements, and employment programs, internal and external to the installation.
  • Spearheaded innovation with an awareness of emergency medicine management advancements and government regulations by raising training objectives from 60% to 95% derived by unit's mission.
  • Maintained a 0% incident rate as the Divisions Safety Officer, led the program management of 6 subordinate Safety Officers who responded to 500 employees.
  • Oversaw daily operations of organizational equipment above $13 Million, overseeing financials, and employee performance to 175 personnel.
  • Responsible for the combat readiness and technical proficiency of a medical platoon of 30 Soldiers capable of worldwide deployment.
U.S. Army - Senior Medical Advisor
City, STATE, 01/2000 - 05/2010
  • Streamlined program rubrics to collaboratively develop, revise, instruct, and evaluate competency- based instructional materials that meet regulatory guidelines of the U.S. Army Emergency Medical Services Program.
  • Managed Department of Hospital Education at a Regional Trauma Center as Course Coordinator and Lead Instructor for the Military Medical Center's Sustainment Program.
  • Collaborated with leaders for emergency and disaster response programs such as Army Emergency First Responder Program (AEFRP), and Pandemic Influenza risk manager, ensuring compliance with policies and state laws.
  • Developed and implemented clinical protocols, performance objectives, productivity benchmarks, provider planning, managed scheduling, safeguarded sensitive HIPAA information and OSHA compliance.

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Resume Overview

School Attended
  • Texas A&M University School Of Law
  • Wayland Baptist University
  • Wayland Baptist University
Job Titles Held:
  • Patient Admin Division, Deputy Chief
  • Medical Plans /Operations Officer
  • Medical Company Director
  • Medical Company, Deputy Director
  • Senior Medical Advisor
  • Master of Jurisprudence
  • Master of Education
  • Bachelor of Science

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