patent service coordinator pediatric surgery coordinator resume example with 15 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
To obtain skills, knowledge, and experience with the purpose of advancing in health career field. Well-organized and detail-oriented team player with good problem-solving, relationship-building and communication skills. Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on any added responsibilities to meet team goals.
  • EHR systems expertise Allscripts, EPIC, OR Manager, Sunrise Clinical Manager
  • Microsoft Office, Excel, Outlook, Access, Word
  • Business Administration
  • Phlebotomy
  • Testing
  • Policies and procedures
  • Medical Billing and Coding
  • Primary, Pediatric and Emergency Care Experience
  • Bank Reconciliation
  • Client advocacy
  • Verifying insurance and Prior Authorizations
  • Schedule optimization
  • Coaching and mentoring
  • Injections
  • Vital Signs
Work History
Certified Medical Assistant, 08/2021 - Current
Brattleboro Memorial Hospital , , Lexington, Ky
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared and administered medications to alleviate patient symptoms.
  • Prepared lab specimens for diagnostic evaluation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Directed patients to exam rooms, performed vitals, POC testing, prepared patients for physician examinations.
Patent Service Coordinator, Pediatric Surgery Coordinator, 08/2020 - Current
Brattleboro Memorial Hospital , ,
  • Scheduled 20-25 surgery patients weekly.
  • Computer Skills with EPIC, Allscripts, APM, PICIS and OR Manager.
  • Documented and collected patient data in Allscripts EHR, APM, EPIC, and OR Manager to maintain accuracy and security.
  • Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
  • Daily customer service in person and on phone.
  • Coordinated testing, labs, and other diagnostic data for proper clearance prior to surgery.
  • Upheld client satisfaction by designing accurate and detailed timelines for surgery services and alerting clients of changes.
  • Reviewed medical histories and current information to provide accurate information to surgeons.
Certified Medical Assistant, 11/2019 - 08/2020
University Of KY, Women's Health, Clinic , ,
  • Assist patents with care, vital signs, prep for procedures, phlebotomy and obtain specimens.
  • Provided clinical and clerical support to physicians.
  • Consulting with pharmaceutical companies and Insurance companies on Prior Authorizations.
  • Maintaining documentation of required compliance records for DEA and UK Healthcare Ambulatory Point of Care testing.
  • Caring and providing for patents in ambulatory setting.
  • Scheduling specialty appointments along with prior authorizations for procedures.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
CMA Team Lead, 01/2012 - 09/2019
Commonwealth Pediatrics , ,
  • 2012-2013 Promoted from CMA/CST 1 thro 3 within first year. Advanced to team Lead in 2014. In 2018 promoted to Retina Eye Scanner Administrator (Added to current responsibilities).
  • Developed and implemented performance improvement strategies with Dr. Timothy Caudill. Which in turn created division called Critical Care Management (CCM).
  • Manage daily staffing of 27 employees when Practice Managers are out.
  • Process Cash Handling/Bank Reconciliation/End of Day.
  • Microsoft Office: Word, Excel, Outlook, PowerPoint, Access, and Teams.
  • Assist with template coverage and phone agent duties as needed.
  • Ordered medical supplies for office.
  • Mastered all areas of IMG by 2014.
  • Assist with patent concerns and complaints.
  • Assist patents with care, vital signs, prep for procedures, phlebotomy and obtain specimens.
  • Provided clinical and clerical support to physicians, residents, and medical students.
  • Consulting with pharmaceutical companies and Insurance companies on Prior Authorization.
  • Train employees on Retina Eye Scanning.
  • Evaluate retina scanning to ensure accuracy to send to ophthalmologist.
Certified Medical Assistant, 07/2006 - 01/2012
Company Name , ,
  • Daily clientele of 100-125 patients daily,
  • Take vital signs, document reason for office visit, assists patent with completion of history forms, medication reconciliation and preparation for provider visit.
  • Documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality.
  • Administers vaccines and medications.
  • Triage calls according to established guidelines, seeks help as needed to respond appropriately to patent request, and communicates patient problems to provider.
  • Ensure insurance coverage and obtains insurance authorization, notes patent of time, date, and place of service.
  • Performs Medicare necessity checks using ABN.
  • Prepares chart for visit by reviewing for test results, obtains results from electronic record, and document records in chart.
  • Meets all clinical expectations out line by clinic mangers and providers.
Bachelor of Science: Health Science (Clinical Leadership Management, Expected in 12/2016
University of Kentucky - Lexington, KY,
Status -
Associate of Applied Science: Medical Assisting And Medical Coding, Expected in 06/2006
Eastern Kentucky University - Richmond, KY
Status -

Certified Medical Administrative Assistant (AAMA)-, 2006-present

Clinical Medical Coder, 2006-present Certified CPR/AED, 2006-present

Clinical Validator Certification, 2016-present

Notary at Large for State of Kentucky, 2014- present

Additional Information
  • Awards , University of Kentucky Clinical Excellence Award 2018
  • Epidemiology Power Point Presentation published for University of Kentucky CLM classroom education 2017

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Resume Overview

School Attended

  • University of Kentucky
  • Eastern Kentucky University

Job Titles Held:

  • Certified Medical Assistant
  • Patent Service Coordinator, Pediatric Surgery Coordinator
  • Certified Medical Assistant
  • CMA Team Lead
  • Certified Medical Assistant


  • Bachelor of Science
  • Associate of Applied Science

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