Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

My years of work experience have given me a plethora of skills along with the confidence to execute any task given to me. From customer service, retail, manufacturing, and production lead. I don’t shy away from challenges, work well with others and am always open minded to constructive criticism that will help me and others around me become better. I’m looking to grow with a career that I can be passionate about.

  • Leadership
  • Active listening
  • Basic math
  • People skills
  • Organization
  • Maintenance & Repair
  • Supervision
  • Training & Development
  • Conflict resolution
  • Multitasking
  • Work ethic
Pasteurizer Lead, 03/2015 to Current
Cavender'sMarietta, GA,
  • Practiced safe and hazard-free work environments in line with company standards.
  • Supported production quality standards by regularly testing and verifying production processes.
  • Met daily production goals by working efficiently and collaboratively to handle [Number] builds per hour.
  • Lifted heavy loads regularly to efficiently move raw materials, assemblies and completed products.
  • Analyzed customer data to identify trends for product quality issues.
  • Measured core success metrics to improve future product launch phases.
  • Coordinated planning, backlog grooming and estimation to manage resource allocation and dependencies.
  • Maintained work environments safe and efficient at all times.
  • Organized, sanitized and maintained equipment and utensils.
  • Inspected and assessed quality of finished products.
  • Adjusted controls to manage temperature and other variables to meet required standards.
  • Responded to malfunction alarms, shut down equipment and performed troubleshooting to identify causes of minor issues and resolve.
  • Recorded processing steps, gauge readings, cooking time and results from test batches.
  • Supported machine setup and changeover for production runs.
  • Operated pallet jack and forklifts to transport food products and goods within facility.
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Established and updated production schedules to meet changing demands.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Provided input for performance reviews and identified areas for additional improvement.
  • Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
  • Developed and implemented significant process improvements to enhance department quality and throughput.
  • Planned production operations while establishing priorities and sequences for manufacturing processes.
Trader Joe’s Crew Member , 09/2011 to 11/2014
Trader Joe'sCity, STATE,
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Reviewed tags on product shelves and made requested pricing changes.
  • Offered product samples to help customers discover new items.
  • Checked temperatures in cases and coolers and notified supervisor of malfunctioning equipment.
  • Constructed product displays and hung new signage.
  • Moved merchandise to departments using equipment such as hand trucks.
  • Reviewed planograms and end cap placements to properly merchandise items.
  • Established and managed objectives for team production and customer service.
  • Leveraged lift equipment to pull items from stock and add shelves and bins.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Disposed of expired and overripe items to eliminate health risks.
  • Assessed floor displays to restock merchandise.
  • Assisted customers with product, promotion and policy information.
  • Checked out customers by processing payments and bagging items.
  • Carried and secured customer purchases in vehicles.
  • Loaded and unloaded delivery vehicles to maintain inventory.
  • Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Head Cashier, 08/2009 to 09/2011
Old NavyCity, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
  • Made change on ash register, handling payments by cash, credit, debit and personal checks.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Reviewed stock levels and shelves and pulled new inventory from stockroom to replenish floor.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Answered customer quests, provided store information and escorted to desired store areas.
Education and Training
High School Diploma: , Expected in 2009
New Britain High School - New Britain, CT
Associate of Arts: General Studies, Expected in 2012
Tunxis Community College - Farmington, CT

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School Attended

  • New Britain High School
  • Tunxis Community College

Job Titles Held:

  • Pasteurizer Lead
  • Trader Joe’s Crew Member
  • Head Cashier


  • High School Diploma
  • Associate of Arts

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