Personable and customer service oriented professional. Focused on making a difference in the lives of individual's while gaining work experience and knowledge.
Proficient in WordPerfect, Microsoft Office, PACS, Imagecast, IMF, Fusion RIS and RIS Concepts
Key 45 Words a minute
Knowledge of office equipment, including fax machines, copiers, scanners, microfilm, switchboards, postage machine.
Personable and trustworthy
Passport AgentLaman Library - North Little Rock, AR04/2010 - Current
Possess knowledge and understanding of passport acceptance procedures take responsibility for keeping all passport acceptance agents informed of current policies and procedures regarding passports works with other agents to maintain efficient office operations
Ensure the security and confidentiality of passport customer information
Ensure the timely delivery of applications to the appropriate issuing authority
Assume a proactive role within the department
Perform opening/closing procedures correctly
Assist patrons in a courteous fashion with processing their passport application
Deal with patron complaints/suggestions patiently and decisively Performs various job duties associated with the passport office
Oversees the daily processing, packaging, and mailing of passport application to the regional issuing office.
Performs notary services to library patrons
Communicate with regional and national offices as necessary
Communicate with library administration to ensure smooth operations within the organization
Service CoordinatorBaptist Springhill Imaging Center - North Little Rock, AR04/2008 - 04/2010
Coordinated the daily activities of the office to ensure patients and staff were in the correct procedure area.
Verified and updated patient and insurance records.
Scheduling of procedures and submitting monthly reports on the productivity of exams.
Office/Radiology ClerkBaptist Health Medical Center - North Little Rock, AR05/2005 - 05/2008
Filed and maintained medical records.
Assisted patients and Physicians' offices with inquires, verified patient information, accepted copayments, and schedule appointments.
Associate of Arts: Pulaski Technical College - North Little Rock, AR2009
Certificate of Proficiency in Accounting Technology: Pulaski Technical College - 2014
Bachelor of Science: Health Education and PromotionUniversity of Arkansas at Little Rock - Little Rock, ARMay 2017
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Companies Worked For:
Baptist Springhill Imaging Center
Baptist Health Medical Center
Pulaski Technical College
University of Arkansas at Little Rock
Job Titles Held:
Associate of Arts : Certificate of Proficiency in Accounting Technology : Bachelor of Science : Health Education and Promotion
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