Customer Service experience of 20 years of work, with 11 years of management experience, including a mid-level position. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Professional and well-grounded front office team member with superior clerical skills. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements.
In the process of working towards my Bachelor's Degree in Business Management with concentration in Project Management. I am in my Junior year with just my core classes to finish my degree.
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