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Parts Sales Manager Resume Example

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PARTS SALES MANAGER
Summary

A person that is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Highlights
  • Inventory control procedures
  • Cash handling accuracy
  • Loss prevention
  • Detail-oriented
  • Strong communication skills
  • Quick learner
  • Mathematical aptitude
  • Organized
  • Time management
  • Excellent multi-tasker
  • Flexible schedule
  • Operations management
Experience
03/2015 to Current
Parts Sales ManagerAutoZone － Orlando, FL
  • Led sales calls with team members to establish sales and customer retention goals.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Shared product knowledge with customers while making personal recommendations.
  • Maintained friendly and professional customer interactions.
  • Performed daily audits of all cash tills and safe.
  • Built and maintained productive relationships with employees.
  • Greeted customers promptly and responded to questions.
01/2013 to 03/2015
AttractionsUniversal Studios － Orlando, FL
  • Trained 2-3 new employees monthly.
  • Worked as a team member performing duties such as greetring guest, product assistance and cleaning.
  • Expressed appreciation and invited guests to return to the attraction.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.
  • Performed opening duties, including perform test rides and checking all equipment for proper functioning.
01/2006 to 03/2008
Sales RepresentativeThe Finish Line － Indianapolis, United States, Indiana
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other stores to find desired items.
  • Prepare merchandise for purchase or rental.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters, and tables.
  • Help customers try on or fit merchandise.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Bag or package purchases, and wrap gifts.
12/2011 to 01/2013
Truck LoaderFedEx Ground － Orlando, FL
  • Selected products for specific routes according to pick sheets.
  • Transported goods from racks, shelves and vehicles.
  • Unloaded, picked, staged and loaded products for shipping.
  • Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
  • Worked at a rapid pace to meet tight deadlines.
  • Removed pallets, freezer boxes and damaged products from returning trailers.
  • Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
10/2010 to 12/2011
StockerWalmart Supercenter － Orlando, FL
  • Displayed the appropriate signage for products and sales promotions.
  • Arranged items in favorable positions and areas of the store for optimal sales.
  • Established and maintained proper high traffic displays, resulting in increased sales.
  • Helped customers select products that best fit their personal needs.
  • Kept the showroom clean and maintained neat, orderly product displays.
03/2007 to 10/2010
Shipping ManagerAmazon Fulfillment Center IND 4 － Indianapolis, IN
  • Performed walk-around inspection of 48 foot tractor trailer.
  • Checked all load-related documentation to ensure that it is complete and accurate.
  • Followed appropriate safety procedures for transporting dangerous goods.
  • Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas.
  • Loaded and unloaded trucks, vans, or automobiles.


Education
2015
Certification: Yamaha & Kawasaki electivesMotorcycle Mechanics Institute － Orlando, FL, United States
Oct 2013
S2 Safety & Intelligence Institute － Orlando, Florida, United StatesFlorida Basic Security Officer Course Class D license received
Jun 2002
High School DiplomaNorth Central High School － Indianapolis, Indiana, United States
Certification
Skills
Hard-worker, Dedicated, Leader, Quality Management, Problem Resolution, Level Headed, Punctual, Detail Oriented, Organizational Skills
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Resume Overview

Companies Worked For:

  • AutoZone
  • Universal Studios
  • The Finish Line
  • FedEx Ground
  • Walmart Supercenter
  • Amazon Fulfillment Center IND 4

School Attended

  • Motorcycle Mechanics Institute
  • S2 Safety & Intelligence Institute
  • North Central High School

Job Titles Held:

  • Parts Sales Manager
  • Attractions
  • Sales Representative
  • Truck Loader
  • Stocker
  • Shipping Manager

Degrees

  • Certification : Yamaha & Kawasaki electives

    High School Diploma
    Certification

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