Parts Sales Manager Resume Example
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PARTS SALES MANAGER
Summary
A person that is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Highlights
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Experience
03/2015 to Current
Parts Sales ManagerTitan Machinery － Northwood , ND
- Led sales calls with team members to establish sales and customer retention goals.
- Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
- Shared product knowledge with customers while making personal recommendations.
- Maintained friendly and professional customer interactions.
- Performed daily audits of all cash tills and safe.
- Built and maintained productive relationships with employees.
- Greeted customers promptly and responded to questions.
01/2013 to 03/2015
AttractionsMetals Usa － York , PA
- Trained 2-3 new employees monthly.
- Worked as a team member performing duties such as greetring guest, product assistance and cleaning.
- Expressed appreciation and invited guests to return to the attraction.
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Performed opening duties, including perform test rides and checking all equipment for proper functioning.
01/2006 to 03/2008
Sales RepresentativeCdw － Fresno , CA
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Maintain records related to sales.
- Demonstrate use or operation of merchandise.
- Place special orders or call other stores to find desired items.
- Prepare merchandise for purchase or rental.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Inventory stock and requisition new stock.
- Ticket, arrange and display merchandise to promote sales.
- Exchange merchandise for customers and accept returns.
- Clean shelves, counters, and tables.
- Help customers try on or fit merchandise.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Bag or package purchases, and wrap gifts.
12/2011 to 01/2013
Truck LoaderLippert Components － Burnsville , MS
- Selected products for specific routes according to pick sheets.
- Transported goods from racks, shelves and vehicles.
- Unloaded, picked, staged and loaded products for shipping.
- Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
- Worked at a rapid pace to meet tight deadlines.
- Removed pallets, freezer boxes and damaged products from returning trailers.
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
10/2010 to 12/2011
StockerAmazon Fulfillment Center IND 4 － City , STATE
- Displayed the appropriate signage for products and sales promotions.
- Arranged items in favorable positions and areas of the store for optimal sales.
- Established and maintained proper high traffic displays, resulting in increased sales.
- Helped customers select products that best fit their personal needs.
- Kept the showroom clean and maintained neat, orderly product displays.
03/2007 to 10/2010
Shipping ManagerCompany Name － City, State
- Performed walk-around inspection of 48 foot tractor trailer.
- Checked all load-related documentation to ensure that it is complete and accurate.
- Followed appropriate safety procedures for transporting dangerous goods.
- Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas.
- Loaded and unloaded trucks, vans, or automobiles.
Education
2015
Certification: Yamaha & Kawasaki electivesMotorcycle Mechanics Institute － City, State, United States
Oct 2013
S2 Safety & Intelligence Institute － City, State, United StatesFlorida Basic Security Officer Course Class D license received
Jun 2002
High School DiplomaNorth Central High School － City, State, United States
Certification
Skills
Hard-worker, Dedicated, Leader, Quality Management, Problem Resolution, Level Headed, Punctual, Detail Oriented, Organizational Skills
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Resume Overview
School Attended
- Motorcycle Mechanics Institute
- S2 Safety & Intelligence Institute
- North Central High School
Job Titles Held:
- Parts Sales Manager
- Attractions
- Sales Representative
- Truck Loader
- Stocker
- Shipping Manager
Degrees
- Certification : Yamaha & Kawasaki electives
High School Diploma
Certification
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