Parts / Inventory Manager Resume Example Michael Kors

PARTS / INVENTORY MANAGER

Summary

Results-oriented with a diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. Meticulously organized and proficient in time management, while offering professional and courteous customer service. Addresses all questions and concerns with customer satisfaction in mind. Hardworking, team-player with can-do attitude and willingness to help at all times.

Highlights

Marketing savvy
Team management
Persuasive
Focused on customer satisfaction
Skilled multi-tasker
Fast learner

Experience

Parts / Inventory Manager
June 2014 to CurrentMichael Kors - Austin , TX

I Created an inventory system to maintain optimal stock levels to ensure timely availability of products.
I implement the use of electronic inventory tracking to scan stock and reconcile inventory.
I Create and maintain spreadsheets to report and analyze data.
I Maintain effective business relationships with customers.
I Issue purchase orders to vendors and process sales orders for customers.
I Coordinated the shipment of goods from the warehouse to customers and from our vendors to our dock.
I Help with all in-house tech / computer issues as they arise.

Motor Bank Teller Supervisor
May 2011 to June 2014Michael Kors - Clinton , MI

l Strong background in the use of Microsoft Office Products with frequent use of Excel spreadsheets.
l Executed customer transactions including deposits, withdrawals, cashing of checks, and loan payments.
l Rapidly and efficiently prepared customer and ATM cash and change orders.
l Organized, stocked, and maintained the teller window area.
l Continued education on current banking products and services through BVS online training.
l Created Excel spreadsheet reports, prepared, sorted, and distributed monthly teller outage and teller count reports to appropriate supervisors.
l Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
l Maintained friendly and professional customer interactions.
l Supervised three other tellers on a daily basis and conducted their yearly evaluations.
l Responsible for the servicing of the ATM and all motor bank equipment.
l Trained new tellers and created a teller training manual.
l Responsible for the servicing of our ATM and all motor bank equipment.
l Answered calls from the other 7 branches when they had questions on how to handle something.
l Also worked as a back up to the BSA Compliance officer when she was off.

Store Manager
September 2010 to May 2011Factory Connection - City , STATE

l Answered questions regarding the store and its merchandise.
l Demonstrated use and care of merchandise.
l Greeted customers and ascertained customers' needs.
l Maintained records related to sales.
l Helped customers with questions, problems and complaints in person and via telephone.
l Stocked shelves and supplies and organized displays.
l Organized racks and shelves to maintain the visual appeal of the store.
l Verified that all customers received receipts for purchases.
l Developed positive customer relationships through friendly greetings and excellent service.
l Interviewed job candidates and made staffing decisions.
l Counted cash drawers and made bank deposits.
l Managed staff of one sales associate and one assistant manager.
l Assigned employees to specific duties to best meet the needs of the store.
l Hired, trained and evaluated personnel in sales and marketing.
l Examined merchandise to verify that it was correctly priced and displayed.
l Organized private mailbox system using mailbox manager software.
l Reported to the district manager regarding all store and staff issues.
l Trained and developed new associates on POS system and key sales tactics.
l Generated repeat business through exceptional customer service.
l Conducted store inventories once per quarter.

Store Manager
November 2009 to September 2010Shoe Dept - City , STATE

l Promoted from Assistant Manager to Store Manager 3 months.
l Interviewed job candidates and made staffing decisions.
l Counted cash drawers and made bank deposits.
l Examined merchandise to verify that it was correctly priced and displayed.
l Reported to the district manager regarding all store and staff issues.
l Trained and developed new associates on POS system and key sales tactics.
l Generated repeat business through exceptional customer service.
l Answered questions regarding the store and its merchandise.
l Demonstrated use and care of merchandise.
l Greeted customers and ascertained customers' needs.
l Helped customers with questions, problems and complaints in person and via telephone.
l Stocked shelves and supplies and organized displays.
l Organized racks and shelves to maintain the visual appeal of the store.
l Developed positive customer relationships through friendly greetings and excellent service.
l Trained and served as a peer coach for new sales associates.

Education

Select One : MathematicsAngelina College - City, State

Coursework in Mathematics.

High School Diploma : 1999Throckmorton High School - City, State

Skills

Cash handling, Shipping and receiving, Professional and friendly, Multi-tasking, Active Learner, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Internet Research.

Resume Overview

School Attended

Angelina College
Throckmorton High School

Job Titles Held:

Parts / Inventory Manager
Motor Bank Teller Supervisor
Store Manager

Degrees

Select One : Mathematics
High School Diploma : 1999

Parts / Inventory Manager Resume Example

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