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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Service-oriented Parts sales associates bringing 17 years of experience in Ford parts and Chevy Parts with pleasant attitude. Aiming to leverage parts expertise to fulfill parts industry role with client-focused enterprise.

Talented parts sale associate knowledgeable about sales, Ford parts and Chevy Parts. Open and clear communicator with proactive and resourceful approach to keeping incoming and outgoing parts shipments moving smoothly and accurately.

Well-coordinated parts sale associate possessing extensive knowledge of 17 different vehicle parts, giving all customers exceptional service and supporting individual needs. Organized and detailed sales and stock tracker attentive to accuracy and timeliness. Reliable team member with collaborative mindset and strong work ethic.

Meticulously organized Parts Salesman with comprehensive knowledge of thousands of Ford and Chevy parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.

Focused parts sales associate well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 17 years of progressive experience in field.

Motivated Parts Associate enthusiastic about building a long-term career in the automotive industry.

Reliable parts sales associate bringing 17 years of experience in automotive parts sales and delivery. Friendly and professional demeanor with track record of consistently positive customer feedback.

Experienced automotive parts professional adept at keeping the parts area organized, professional and running at peak efficiency. Proactive problem-solver and demonstrated leader with 15+ years of experience in the industry.

Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.

Knowledgeable parts sales associate proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.

Talented parts sales associate driven to exceed sales, quality and customer satisfaction goals every day.

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Enthusiastic Parts Sales professional specializing in training and employee development. Motivational and encouraging leader with 15-year background building productive and cohesive sales and service teams.

Accommodating parts sales associate with expertise in leading and developing successful sales teams in vehicle parts industry. Proactive and professional team leader with track record of success in customer service, process improvements and revenue generation. Offering 15+ years of comprehensive experience in analyzing and resolving problems and motivating high-performing associates.

Spirited parts professional adept at establishing positive rapport with customers, upselling products and building loyal clientele. Accomplished at achieving highest per-day sales averages by upselling orders and suggesting additional accessories. Multitasks to provide individualized service to customers in demanding and high-volume settings.

Enthusiastic parts sales associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales and returns and training in dispatching deliveries. Motivated to learn, grow and excel in parts.

Experienced parts sales associate with over 15 years of experience in vehicle parts. Excellent reputation for resolving problems and improving customer satisfaction.

Parts sale associate with over 15 years of successful experience in sales and dispatching. Recognized consistently for performance excellence and contributions to success in parts industry. Strengths in Ford Parts and Chevy Parts backed by training in Ford and Chevy certifications.

Skills
  • Staff Training
  • Vehicle operations knowledge
  • Returns processing
  • Team collaboration
  • Improving customer satisfaction
  • Purchasing oversight
  • Payment processing
  • Verbal and written communication
  • Report generation
  • Supply orders
  • Parts ordering and management
  • Inventory coordination
  • Customer relationship development
  • Sales coaching
Work History
Parts Counterman, 05/2018 to 02/2021
Principle AutoMemphis, TN,
  • Ordered parts for customers, repair shops and Parts department for use in vehicles and equipment.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and defective issue.
  • Assisted customers with diagnosing problems for vehicle equipment and purchasing necessary replacements.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Moved vehicle parts to designated bays for deliveries using forklift and pallet jack equipment while overseeing safety procedures.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Mitigated financial discrepancies by managing monthly reports and inventory, damaged goods and back orders.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Completed all sales and service documentation for customer and business records and provided receipts of purchase.
  • Maintained extensive understanding of common problems with vehicles and methods for repair.
  • Maintained clean and neat parts counter and sales floor.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Assisted customers in finding appropriate parts promptly.
  • Ordered parts from various distributors to fulfill demands.
  • Stocked and managed stock of parts, verifying all properly and ready for purchase.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.
  • Adhered to company guidelines for performance and compliance.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and vehicle repair.
Parts Salesman, 05/2003 to 12/2018
Aerospace Coatings InternationalOxford, AL,
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Moved vehicle parts to designated bays for deliveries using forklift equipment while overseeing safety procedures.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Inspected parts for defects, removing damaged parts and replacing with new ones.
  • Stocked and managed stock of parts, verifying all properly and ready for purchase.
  • Adhered to company guidelines for performance and compliance.
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
  • Completed all sales and service documentation for customer and business records and provided receipts of purchase.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Trained and mentored junior employees on regulations, best practices and performance strategies.
  • Assisted customers in finding appropriate parts promptly.
  • Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
  • Delivered merchandise to business locations for use in vehicle repairs or direct sales.
  • Ordered parts from various distributors to fulfill demands.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and vehicle repair.
  • Maintained extensive understanding of common problems with parts and methods for repair.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and defective issue.
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Ordered parts for customers, repair shops and dealerships parts department for use in vehicle and Parts equipment.
  • Maintained clean and neat parts counter and sales floor.
Assembler, 02/1998 to 02/2004
CarrierCity, STATE,
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
  • Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
  • Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.
  • Inspected and tested components, assemblies and power tools for proper functionality.
  • Tested electrical controls and components on lines.
  • Inspected completed Type products for functionality and quality, alerting supervisors of repeat issues and seeking out root causes.
Education
GED: Basic, Expected in
Ben Davis High School - Indianapolis, IN
GPA:
Certifications
  • Ford Parts Certification, Ford Motor Company - 2004-2018
  • Chevy Parts Certification, A C Delco, 2004-2018

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Resume Overview

School Attended

  • Ben Davis High School

Job Titles Held:

  • Parts Counterman
  • Parts Salesman
  • Assembler

Degrees

  • GED

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