Parts Advisor Resume Example
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PARTS ADVISOR
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
11/2019 to Current
Parts AdvisorRalph Schomp Automotive (Honda Bmw Mini) － Englewood , CO
- Advised retail, wholesale and internal automotive parts customers in parts selection, immediately expedited out-of-stock parts and supplied parts to requestors promptly.
- Alerted customers to companion part requirements and specials, exposed customers to full product line and patiently explained parts use and installation when asked.
- Checked in ordered parts systematically upon arrival, immediately contacted ordering party and accounted for parts in physical space and computerized database.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
01/2018 to 10/2019
ServerMoonrise Hotel － Saint Louis , MO
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Partnered with team members to efficiently serve food and beverages.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Greeted newly seated guests quickly and efficiently.
- Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
03/2016 to 06/2018
Assistant ManagerRutgers University － New Brunswick , NJ
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Completed inventory audits to identify losses and project future demands.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Delegated daily tasks to team members to optimize team productivity.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Enhanced sales by implementing merchandising and promotional improvements.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
06/2006 to 01/2016
Store ManagerAt Home Stores Llc － Fenton , MO
- Hired, trained and managed team of 7 associates, including evaluating performance and enforcing disciplinary actions.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Addressed customer inquiries and resolved complaints.
- Coached and empowered employees by creating and sharing motivational vision plans.
- Interviewed, hired, supervised and trained Numerous employees and instituted mentoring program to develop skills, leadership and employee excellence.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Assumed positions of associate and assistant manager before promotion to store manager.
- Oversaw inventory management to minimize waste.
- Counted cash drawers and made bank deposits.
Education and Training
05/2010
High School DiplomaJones High School － City, State
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Jones High School
Job Titles Held:
- Parts Advisor
- Server
- Assistant Manager
- Store Manager
Degrees
- High School Diploma
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