Parts Accessories Manager resume example with 10+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Skilled parts professional adept at managing department operations. Good communication, multitasking and organization skills with forward-thinking mentality and focus on maintaining smooth and efficient operations. Experienced in purchasing, organizing and delivering of rv and boat parts. Practiced Parts Manager with organized approach and good decision-making skills. Bringing 13+ years of experience in retail sales, inventory ordering and maintenance.
Skills
Promotional planning
Project management
Delivery order fulfillment
Revenue generation
Communication
People skills
Clerical
Multitasking
Analytical
Decision-making
Supervision
Working collaboratively
Training & Development
Basic math
Computer Savvy
Experience
12/2020 to CurrentParts & Accessories ManagerKen Garff | Urbandale, IA,
Support service department by expertly pulling parts and updating records.
Listen to customer needs to identify and recommend best products.
Process payments for new orders and replacement parts to meet customer needs.
Take inventory of stock and replenish with current merchandise from established vendors to maintain adequate supply levels for expected demand
Examine parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
Assign BIN locations when receiving parts to maintain organized inventory of stock.
Use POS systems to receive payment.
Juggle multiple projects and tasks to ensure high quality and timely delivery.
Order, receive and bill parts to RO. Label these parts with the customer's name and RO and place on the technician shelf.
Locate parts locally when they aren't available from either the manufacturer or distributor.
Pull parts for maintenance work.
Support the Service Dept when our Service Manager is out of the office.
11/2018 to 12/2020Parts AssistantMasonite International Corporation | West Chicago, IL,
Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Operated point of sales and parts lookup computer systems.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year and based on manufacturer.
Kept store and counter areas organized and clean to give positive first impression to visitors and customers.
Performed quality control inspections on parts and packaged parts for delivery or sale.
Assisted the Parts Manager with cycle counting for inventory control.
Gathered pertinent information to place orders for service department, customers and RV technicians.
Ordered items requested by Sales for new RV deliveries, such as add-ons , hitch work, etc.
Assisted new RV owners after their walk thru.
Maintained inventory stock levels .
08/2016 to 11/2019Warranty SpecialistBevmo Holdings Llc | Canoga Park, CA,
Kept thorough records of service actions and customer information.
Stayed up to date on factory announcements and recalls.
Organized claims paperwork.
Complied with confidentiality regulations in handling customer information.
Worked with the Service Manager and writers by obtaining pre-authorizations for warranty repairs.
Submitted warranty claims and followed up with manufacturers to insure coverage for repairs and payments would be received.
Assisted the Parts Department by operating the store on weekends.
06/2011 to 08/2016Assistant Store ManagerDavid's Bridal | City, STATE,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Assisted customers, answered questions and resolved problems for stellar customer service.
Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Education and Training
Expected in 12/2020Certificate of Completion | Lightspeed EVO CoursesCDK U, Cape Coral, FL, GPA:
Expected in | Photography, Anthropology, Liberal ArtsIUPUI, Indianapolis, IN, GPA:
Expected in 06/1990High School Diploma | Broad Ripple High School For Prfm Arts, Indianapolis, INGPA:
Expected in 07/1995Certified Massage Therapist | Therapeutic MassageAquarian Age Alternatives, Carmel, IN, GPA:
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