Parts Accessories Manager resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Skilled parts professional adept at managing department operations. Good communication, multitasking and organization skills with forward-thinking mentality and focus on maintaining smooth and efficient operations. Experienced in purchasing, organizing and delivering of rv and boat parts. Practiced Parts Manager with organized approach and good decision-making skills. Bringing 13+ years of experience in retail sales, inventory ordering and maintenance.

  • Promotional planning
  • Project management
  • Delivery order fulfillment
  • Revenue generation
  • Communication
  • People skills
  • Clerical
  • Multitasking
  • Analytical
  • Decision-making
  • Supervision
  • Working collaboratively
  • Training & Development
  • Basic math
  • Computer Savvy
12/2020 to Current Parts & Accessories Manager Ken Garff | Urbandale, IA,
  • Support service department by expertly pulling parts and updating records.
  • Listen to customer needs to identify and recommend best products.
  • Process payments for new orders and replacement parts to meet customer needs.
  • Take inventory of stock and replenish with current merchandise from established vendors to maintain adequate supply levels for expected demand
  • Examine parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
  • Assign BIN locations when receiving parts to maintain organized inventory of stock.
  • Use POS systems to receive payment.
  • Juggle multiple projects and tasks to ensure high quality and timely delivery.
  • Order, receive and bill parts to RO. Label these parts with the customer's name and RO and place on the technician shelf.
  • Locate parts locally when they aren't available from either the manufacturer or distributor.
  • Pull parts for maintenance work.
  • Support the Service Dept when our Service Manager is out of the office.
11/2018 to 12/2020 Parts Assistant Masonite International Corporation | West Chicago, IL,
  • Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Operated point of sales and parts lookup computer systems.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year and based on manufacturer.
  • Kept store and counter areas organized and clean to give positive first impression to visitors and customers.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Assisted the Parts Manager with cycle counting for inventory control.
  • Gathered pertinent information to place orders for service department, customers and RV technicians.
  • Ordered items requested by Sales for new RV deliveries, such as add-ons , hitch work, etc.
  • Assisted new RV owners after their walk thru.
  • Maintained inventory stock levels .
08/2016 to 11/2019 Warranty Specialist Bevmo Holdings Llc | Canoga Park, CA,
  • Kept thorough records of service actions and customer information.
  • Stayed up to date on factory announcements and recalls.
  • Organized claims paperwork.
  • Complied with confidentiality regulations in handling customer information.
  • Worked with the Service Manager and writers by obtaining pre-authorizations for warranty repairs.
  • Submitted warranty claims and followed up with manufacturers to insure coverage for repairs and payments would be received.
  • Assisted the Parts Department by operating the store on weekends.
06/2011 to 08/2016 Assistant Store Manager David's Bridal | City, STATE,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Education and Training
Expected in 12/2020 Certificate of Completion | Lightspeed EVO Courses CDK U, Cape Coral, FL, GPA:
Expected in | Photography, Anthropology, Liberal Arts IUPUI, Indianapolis, IN, GPA:
Expected in 06/1990 High School Diploma | Broad Ripple High School For Prfm Arts, Indianapolis, IN GPA:
Expected in 07/1995 Certified Massage Therapist | Therapeutic Massage Aquarian Age Alternatives, Carmel, IN, GPA:

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Resume Overview

School Attended

  • CDK U
  • Broad Ripple High School For Prfm Arts
  • Aquarian Age Alternatives

Job Titles Held:

  • Parts & Accessories Manager
  • Parts Assistant
  • Warranty Specialist
  • Assistant Store Manager


  • Certificate of Completion
  • Some College (No Degree)
  • High School Diploma
  • Certified Massage Therapist

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