Ability to work effectively with managers and co-workers
*Ability to work with minimal supervision
*Ability to consistently meet deadlines in a timely fashion
*Accomplished sales and small business leader
*Ability to establish and track results of KPI's
Excellent leadership skills
7 years' experience in customer-focused business
Six years supervisory and managerial leadership experience
Two years financial and analytical experience
Expert with Microsoft Office (Windows, Word, Excel, Access)
Excellent SQL and data analysis skills
Ability to write SQL to extract data directly from databases
Proficient with Business Objects software
Excellent time and project management skills
Excellent written and verbal communication skills
Excellent analytical, planning, and problem solving skills
07/2014 to Current
Partnership ManagerTurtle Beach Inc － San Diego, CA
Conduct research and provide analytics that lead to sponsoring of two of the largest esports organizations in the world, OpTic Gaming and Faze Clan.
Pitch, write, and produce an esports commercial in 2016 garnering 3.1 million impressions and 75k total engagements.
Work with athletes to develop content around competitive events to drive brand engagement.
Proactively reach out and establish relationships with non-endemic athletes, including professional fighters.
Collaborate with agencies and management to build deeper relationships with talent and get them to genuinely love our product.
Represent and evangelize the brand at numerous trade shows including E3, TwitchCon, SDCC, and Gamestop Manager Show.
Solicit product feedback from athletes, summarize and report back to product management to guide future product development.
Work closely with the social media team to produce content that drove increased followers and deeper social media engagement.
Manage day to day relationship with publishers, influencers, esports athletes.
03/2012 to 06/2014
Ecommerce and Logistics Analyst/SpecialistZumiez Inc － Corona, CA
Build plan based on emerging trends by analyzing sales data, gathering feedback from customers, attending merch and fashion events, and staying up to date on action sports publications and relevant social network channels.
Grow E-commerce business from 7.3% to 12.3% of net sales over 2 years, account for $8.9 million dollars in 2013.
Identified 8% growth trend in US East coast sales, leading to shipping negotiations, driving cost down 4.3%.
Conduct sell through analysis to buyers and management, providing insights on how to increase sell through by 4.3% on top ten merchandise.
Lead analysis for expedited shipping of "Hot Merch" leading to a 43% sell through in 3 days with minimal impact on cost per unit.
Initiate private trucking fleet, expanding to 4 trucks over 1 year, driving cost per unit down 79%.
Act as a liaison between buyers, vendors, carriers, marketing, and operational managers and executives.
11/2010 to 03/2012
Store ManagerZumiez Inc － City of Industry, CA
Deliver employee review and feedback to identify both personal and professional goals and find how Zumiez can help achieve those goals.
Initiate a "Local's Only" wall, featuring pictures of local customers sporting Zumiez gear, driving up store awareness and driving more store traffic.
Implement monthly and weekly contest to drive store sales up 200K in 1 fiscal year.
Analyze sales performance stats (Units per transaction, dollars per transaction and dollars per hour) to give direct store and employee feedback, driving up store sales 22% year over year.
03/2007 to 11/2010
Operational ManagerAmerican Multi Cinema － Covina, CA
Train and execute demand forecast and buying techniques to ensure 0% chance of stock out while maintaining efficient inventory levels.
Monitor and analyze average transaction and sales per capita to drive concession sales gains.
Partner with local Coke distributor to get Laker POP signage and banners during NBA playoffs, driving up Coke and Vitamin Water sales 3.5% during playoffs.
Use POP signs, posters and banners to boost concession awareness and drive concession conversion up 1.3% year over year, driving up sales $175K year over year.
Education and Training
Bachelors: Business Administration Technology and Operational ManagementCalifornia Polytechnic University of PomonaBusiness Administration Technology and Operational Management
banners, Business Objects, competitive, develop content, content, conversion, data analysis, databases, driving, E-commerce, fashion, financial, inventory levels, leadership, leadership skills, managerial, marketing, Access, Excel, Microsoft Office, Windows, 3.1, Word, negotiations, network, posters, problem solving skills, product development, product management, project management, publications, research, sales 3.5, sales, shipping, SQL, supervisory, trade shows, trend, verbal communication skills, Excellent written