Innovative Team Player seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed. Retail inventory management POS systems Customer service oriented Accurate & safe cash handling Focused on customer satisfaction Opening and closing Self-motivated Inventory control familiarity Energetic Markdown/promotional procedures Reliable Team-oriented Flexible schedule
Partner / District Manager January 2010 to April 2012PRECISION TUNE AUTO CARE － Valdosta, GA
Oversee profitability and managing loss in 4 store locations.
Trained management in opening and closing procedures to include POS systems, safe cash handling, effective pricing of services, profit and loss, inventory control, advertising, driving traffic into facility, efficient customer service flow, employee staffing, labor control, staff training, scheduling, negotiations with suppliers ensuring the best possible for our customers, ordering, receiving, pricing, stocking, invoicing, selling, OSHA compliant, Safety.
Most important ensured overall top notch customer service & satisfaction by recommending services based on their needs.
Handling any complaints in a timely and satisfactory manner.
Partner / Head Bookkeeper January 2004 to January 2010GPG, INC. DBA: PRECISION TUNE AUTO CARE － Valdosta, GA
Maintained all facets of the accounting cycle to include financial statements both monthly and year end, general ledger,.
bank reconciliations, journal entries, payroll, A/P, A/R and keeping an overall accurate audit trail.
Assisted with loss.
prevention & theft issues.
Hiring & training of staff.
I started with only 5 locations and ended with 25 locations that I was.
Sales Associate October 2002 to January 2004BELKS － Valdosta, GA
Recommended and helped customers select merchandise based on their needs.
Exchanged returned merchandise for customers quickly and efficiently.
Informed customers about sales and promotions in a friendly and engaging manner.
Tracked down sources of special products and services to meet customers' special needs.
Offered Belk credit applications upon checkout, proudly meeting and exceeding monthly quota.
Opened and closed the store, including counting cash, opening and closing cash registers and completing staff assignments.
Accurately operated POS system and safely handled cash & credit cards.
Shared product knowledge with customers while making personal recommendations.
Demonstrated that customers come first by serving them with a sense of urgency.
Worked as a team member to provide the highest level of service to customers.
Maintained friendly and professional customer interactions.
Verified that all merchandising standards were maintained on a daily basis.
Stocking of merchandise, assisted with inventory and markdowns.
Ensured store cleanliness safety.
Helped maintain a pleasing merchandising presentation at all times.
Enjoyed assisting in other areas of the store.
Manager January 1998 to October 2002MOO MOO INC, DBA: STUCKEY'S / DAIRY QUEEN － Valdosta, GA