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Part Time Csr Lead Csr Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
I am an organized and dependable banking professional who started in the financial industry as a part time teller, was promoted to a lead customer service representative, and then moved up to a personal banker. Within my roles I have gained experience in transaction processing, operations, and sales. While each of my roles have had their own unique job description customer service and bank protection has always been a top priority.
Highlights
  • Excellent communication skills
  • Flexible
  • Team player
  • Strong work ethic
  • Ability to prioritize
  • Exceptional customer service
  • Safe and vault operation
  • Practiced knowledge of bank security systems
  • Strong sense of banking ethics​


Education
Durand High School Durand, MI Expected in 2007 High School Diploma : Diploma - GPA :
Baker College of Owosso Owosso, MI Expected in 2014 Associate of Applied Science : Business Management - GPA :
University of Michigan - Flint Flint, MI Expected in BBA : Bussiness - GPA : Currently Attending. Taking online classes.
Accomplishments
  • Earned many certificates for customer service
  • Trainer for new hires at Fifth Third as a Lead CSR
Experience
Fifth Third - Part Time CSR - Lead CSR
City, STATE, 2011 - 03/2015
My time at Fifth Third as a Customer Service Representative included processing customer transactions, scheduling appointments for our banker, being the ATM and Vault Custodian, doing internal Audits on teller and platform operations, handling customer issues, and many office duties.
Huntington Bank - In- Store Banker
City, STATE, 05/2015 - 03/2016
Processed customer transactions, Open deposit accounts, input and assist with loan processing, vault and atm transactions, referred to branch partners, walked in the store looking for potential customers.
Fifth Third Bank - Personal Bank
City, STATE, 03/2016 -
My primary responsibility as a Personal Banker is to hit sales goals set by the bank to increase branch revenue. I accomplish this by opening accounts, processing loans, referring to bank partners, and recommending digital services to our customers. I am also expected to complete compliance courses regularly, process customer transactions and assist with platform responsibilities.

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Resume Strength

  • Length
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Durand High School
  • Baker College of Owosso
  • University of Michigan - Flint
Job Titles Held:
  • Part Time CSR - Lead CSR
  • In- Store Banker
  • Personal Bank
Degrees
  • High School Diploma
  • Associate of Applied Science
  • BBA

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