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Parole Agent III, Policy and Procedures Unit Resume Example

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PAROLE AGENT III, POLICY AND PROCEDURES UNIT
Professional Summary

Innovative professional with over 15 years' experience seeking to obtain a highly responsible and challenging position as a Parole Administrator for the Policy and Procedures and Division Training Units. Proven success in leadership, operational excellence and organizational development with keen understanding of policy development and oversight. Recognized for inspiring management team members to excel and encouraging creative work environments.

Professional Skills
  • Effective communication skills.
  • Strong ability to provide proactive and dynamic team leadership.
  • Lead by example.
  • Delegation and Empowerment.
  • Commitment and Passion.
  • Accountability.
  • Demonstrate Integrity.
  • Motivate and inspire others.
  • Time management.
  • Critical thinker and problem solver.
  • Administrative.
  • Decision Making.
  • Managing.
  • Mentor.
Work Experience
Parole Agent III, Policy and Procedures Unit04/2018 to Current
Division Of Adult Parole Operations – City , STATE
  • Provide oversight in development of required regulations, policy and procedures.
  • Ensure Department Operation Manual and California Code of Regulations follow the Administrative Procedures Act.
  • Provide direct supervision to Policy and Procedure Unit Staff.
  • Established effectiveness in managing and allocating resources.
  • Perform and provide a full range of investigative functions.
  • Collaborate with internal and external stakeholders for initiating new policies.
  • Disseminate new policies to field operations.
  • Provide recommendations to Directorates as a result of law changes.
  • Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
  • Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
  • Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
  • Drafted and presented reports outlining policy actions.
  • Investigated policies currently under discussion to assess impact on DAPO.
Parole Agent III, San Jose Unit06/2017 to 04/2018
Division Of Adult Parole Operations – City , STATE
  • Provide oversight and manage the workload of 10-15 staff.
  • Monitor and audit program operations.
  • Training and mentor staff.
  • Collaborate with community stakeholders.
  • Review and approve reports.
  • Reconstruct events, sequences and situations to facilitate and foster investigative processes and procedures.
  • Oversaw activities to monitor offender compliance with conditions of supervision, including alcohol testing and drug testing.
  • Coordinated pre-release and transitional services to facilitate seamless transition of offenders from institutions to community.
  • Adhered to all legal requirements by performing office, home and employment visits per week.
  • Served as court liaison by attending court hearings and presenting reports and recommendations.
  • Maintained organized offender records and documentation in compliance with department and legal standards.
Parole Agent II Supervisor (A), Richmond Unit07/2015 to 11/2015
Division Of Adult Parole Operations – City , STATE
  • Correctional Community Partnership with all Contra Costa County stakeholders.
  • Lead Agent for Operation Boo provide on-scene supervision responsible for the tactical operation and coordination with local law enforcement.
  • Manage functions associated with the compliance and adherence to all regulations, policies, and directives.
  • Monthly Reports.
  • Field Incident Report.
  • Monitor Hybrid Unit of Sex Offenders; CPSRM Lifers, Females, and Interstate.
  • Completed criminal risk assessments to determine level of supervision suited for each offender, using algorithms to determine risks.
  • Counseled over 100 offenders on problem-solving and crisis resolution to develop strategies for goal attainment.
Education
Master Business Administration10/2008University of Phoenix- City, State
Bachelor of Science: Human Service09/2006University of Phoenix- City, State
Certifications
  • Leadership 101 Program, Assistant EEO Coordinator, Diversity master trainer, Training for Trainers, PAST and Baton Instructor, CPSRM master trainer, Peer Support Program member, Site Protection through Observational Techniques, and SEMS/NIMS Emergency Response Training, Academy Instructor Certification Course (AICC) certified Academy Instructor, and Suicide Prevention in the Workplace Instructor.
  • SPECIAL ASSIGNMENTS: AICC Certified Academy Instructor at the Basic Parole Agent Academy, Subject Matter Expert (SME) Cal HR Job Analysis Parole Agent I; selected to take members of the Legislators Office on a Tour of various DAPO Programs in Alameda County, and to conduct residential visits in Oakland CA.
  • Selected to attend and participate in the Re-Entry Strategic Planning Team meetings for Alameda County Probation; Voluntarily Attended Job Interview Preparation Class; Participant in the Northern Region Succession Development Plan; California Coalition on Sexual Offending Training.
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Resume Overview

School Attended

  • University of Phoenix

Job Titles Held:

  • Parole Agent III, Policy and Procedures Unit
  • Parole Agent III, San Jose Unit
  • Parole Agent II Supervisor (A), Richmond Unit

Degrees

  • Master Business Administration 10/2008
    Bachelor of Science : Human Service 09/2006

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