Security Guard equipped with an excellent memory and awareness of surrounding people, events and facilities. Exercises sound judgment during crisis and emergency situations. Security Guard equipped with excellent communication skills who consistently maintains detailed logs of important events. Security Guard who upholds high ethical standards and is honest with supervisors, employees and customers at all times regarding suspicious events and security questions. Security Guard with strong leadership skills desiring a position in safety and security management in a team-oriented environment.
High customer service standards
Adheres to security officer procedures
Dedicated to process improvement
Conflict resolution proficiency
First Aid and CPR certified
High level of integrity
Shift work experience
Strong problem solving ability
Pari-Mutuel Teller02/2015 to CurrentMelbourne Greyhound Park / Club 52Melbourne, USA, FL
Responsible for the selling and cashing of all pari-mutuel tickets for all simulcast
signals on any given shift.
Also responsible for maintaining a change bank for cashing and
selling pari-mutuel tickets.
Must complete required paperwork and balance bank at end of
Promotes positive public relations.
Stays informed of any promotions or event with
accurate information to provide to the patrons if asked.
Furniture Installation Subcontractor11/2013 to 12/2015Harding & CompaniesRockledge, FL
Take a portion of a contract from the principal contractor or from another subcontractor.
Unloading of product from delivery trucks with furniture
Bring furniture to designated rooms
install furniture as mapped by a designer.
Restoration Hardware Customer Sales and Service Representative02/2013 to 09/2013eBay EnterpriseMelbourne, USA, FL
Provided accurate and appropriate information in response to customer
Demonstrated mastery of customer service call script within specified
Addressed customer service inquiries in a timely and accurate fashion.
customer loyalty by placing follow-up calls for customers who reported product issues.
Belk Customer Sales and Service Representative11/2012 to 02/2013AdeccoMelbourne, USA, FL
To be an energetic outgoing, self-motivated individual that enjoys responding quickly to the needs of customers.
The crew person acts as an ambassador that represents the company to customers.
Crew Member03/2012 to 10/2012WendysMelbourne, FLWendy's crew members perform several valuable duties during a normal shift. Crew members with Wendy's typically assist customers and prepare food. Customer service crew members work order counters, registers, and drive-thru windows at Wendy's fast food restaurants. Wendy's team members in the kitchen quickly prepare food made to order. Crew members at Wendy's may also perform cleaning duties in the restaurant seating area, restrooms, or kitchen if assigned. Wendy's crew members work alongside Wendy's managers to ensure every customer receives quality service
American Eagle Customer Sales and Service Representative04/2012 to 11/2012GSI CommerceMelbourne, USA, FL
To be an energetic outgoing, self-motivated individual that enjoys responding quickly to
the needs of customers.
The crew person acts as an ambassador that represents the company
Flooring Technician04/2011 to 09/2011Anthonys Mobile Flooring IncPalm Bay, USA, FL
To scrub, shine, clean and repair carpeted and non-carpeted areas using appropriate
equipment and chemicals.
This job includes assisting supervisor in the installment of new
floor covering, moving large furniture and objects, and following safety guidelines to
prevent injury to themselves and others.
Criminal Justice2020Eastern Florida State CollegePalm Bay, FL, USACriminal Law, Criminology and Penology coursework.
Vocational: Security2016InvictusMelbourne, FL, USA
- Completed 40 hour security officer training. (Security D licence)
- Completed 28 hour statewide firearms course. (Security G licence)
- Received training in first aid, CPR and AED.
- Completed "The Missing & Exploited Children: What Security Professionals Need to Know" training.
High School Diploma: General Education2010Palm Bay High SchoolMelbourne, FL, USA
Conflict resolution, CPR, First Aid, AED, Customer Service, Prevent Injury, Negotiation, Persuasive, Problem Solving, Process Improvement, Public Relations, Speaker, Safety, Self-Motivated, Troubleshooting
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Companies Worked For:
Melbourne Greyhound Park / Club 52
Harding & Companies
Anthonys Mobile Flooring Inc
Eastern Florida State College
Palm Bay High School
Job Titles Held:
Furniture Installation Subcontractor
Restoration Hardware Customer Sales and Service Representative
Belk Customer Sales and Service Representative
American Eagle Customer Sales and Service Representative
Criminal Justice 2020 Vocational : Security 2016 High School Diploma : General Education 2010
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