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Owner/VP operations Resume Example

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OWNER/VP OPERATIONS
Summary
Service-oriented manager with 30 year background in customer service related businesses. Core competencies include motivation, work ethic and dependability as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals. Judgment and Decision Making Time Management Customer and Personal Service Instructing Critical Thinking Food Production Complex Problem Solving Engineering and Technology Coordination Troubleshooting Administration and Management Sales and Marketing
Skills
  • Small business development
  • Project management
  • Leadership/communication skills
  • Business operations organization
  • Self-motivated
  • Customer-oriented
  • Judgment and Decision making
  • Time Management
  • Customer and Personal Service  


  • Instructing
  • Critical Thinking
  • Food Production
  • Complex Problem Solving 
  • Troubleshooting
  • Administration and Management
  • Sales and marketing                                                              
Experience
Owner/VP operationsJun 2010 to Current
Company Name － City, State
*Coordinate production and shipping of products from Peru to US.
*Responsible for all day to day operations in wholesale and retail sales as well as sales and shipping from online sellers. 
*Responsible for acquiring new retail and wholesale accounts.
*Oversaw all accounting and invoicing and distribution of products to US locations.
Owner/ConsultantJul 2007 to Aug 2009
Company Name － City, State
  • Consulted with owner of 6 Coldstone Creamery's in St Louis Market. 
  • Responsibilities included those similar to a district manager.
  • Other duties included; Gather and organize information on problems or procedures.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality or service.
  • Maintain food and equipment inventories, and keep inventory records.
  • Order and purchase equipment and supplies.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
  • Duties included were for all 6 locations.
CEO/OperatorNov 2002 to May 2007
Company Name － City, State
  • Low voltage wiring company.
  • We contracted installs from Directv and DishNetwork as well as provided low voltage installs for contractors and homeowners.
  • Responsibilities included; Install, service, and repair electronic equipment or instruments such as televisions, radios, and videocassette recorders.
  • Calibrate and test equipment, and locate circuit and component faults, using hand and power tools and measuring and testing instruments such as resistance meters and oscilloscopes.
  • Confer with customers to determine the nature of problems or to explain repairs.
  • Tune or adjust equipment and instruments to obtain optimum visual or auditory reception, according to specifications, manuals, and drawings.
  • Instruct customers on the safe and proper use of equipment.
  • Compute cost estimates for labor and materials.
  • Keep records of work orders and test and maintenance reports.
  • Make service calls to repair units in customers' homes, or return units to shops for major repairs.
Owner/OperatorMay 1996 to Sep 2002
Company Name － City, State
  • Performed installations in multiple states east of the Mississippi with crews of 5 technicians. 
  • oversaw the installations of 15 to 20 technicians.
  • Operated a phone line installation service that contracted new construction cable installations in hotels for PBX providers.
  • Duties included but not limited to; Note differences in wire and cable colors so that work can be performed correctly.
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  • Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  • Remove loose wires and other debris after work is completed.
  • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  • Designate cables available for use.
ContractorSep 1995 to Apr 1996
Company Name － City, State
  • Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  • Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults, in order to install, maintain, or inspect equipment.
  • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  • Designate cables available for use.
Owner/managerMay 1992 to Aug 1995
Company Name － City, State
  • Owned and operated a pizza and sub restaurant.
  • Duties in included all aspects of operating a successful restaurant to include but not limited to; Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Establish work procedures or schedules and keep track of the daily work of employees.
  • Prepare and mail checks.
  • Order and dispense supplies.
  • Train and assist staff.
Owner/operatorJan 1987 to Mar 1992
Company Name － City, State
  • Owned and operated a commercial carpet cleaning company as well as floor maintenance company.
  • We polished marble floors in hotels and the majority of our carpet cleaning service was for restaurants.
  • Other duties included: Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Maintain scheduling and event calendars.
Tactical Communications MechanicNov 1984 to Nov 1986
Company Name － City, State I was in charge of maintaining radio equipment for our unit to include installing and troubleshooting systems in military vehicles as well as maintaining inventory on post. Was also the driver for our 1st SGT and drove and maintained his vehicle as well.  Also was a paratrooper.
Education and Training
CommunicationsUS ARMY － City, StateTactical Communications Mechanic I was in charge of maintaining radio equipment for our unit to include installing and troubleshooting systems in military vehicles as well as maintaining inventory on post. Was also the driver for our 1st SGT and drove and maintained his vehicle as well. Also was a paratrooper.
Associate of Applied Science, Electronic Engineering1998ITT Technical Institute - Lake Mary Campus － City, State
Additional Skills

Leadership, Motivation , Multi-Unit operation management, Business Development, P&L management, Performance evaluations, Problem Solving, Project management, Inventory control, Team Building, Team Player, Time management, Training and development.  Business Development

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Resume Overview

School Attended

  • US ARMY
  • ITT Technical Institute - Lake Mary Campus

Job Titles Held:

  • Owner/VP operations
  • Owner/Consultant
  • CEO/Operator
  • Owner/Operator
  • Contractor
  • Owner/manager
  • Owner/operator
  • Tactical Communications Mechanic

Degrees

  • Communications
    Associate of Applied Science , Electronic Engineering 1998

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