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Owner Truck Operator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Knowledgeable Delivery Driver with 10 years of experience, clean driving record and CDL Class B license. Clean-cut appearance and exceptional people skills with commitment to honest communication and punctual work.

Experienced and outgoing Delivery Driver with

10 of years driving light and heavier trucks. Expert in invoices and handling client accounts and deliveries, as well as creating efficient and safe routes for trucks of all sizes. Outstanding safety record backed by training in defensive driving and hazmat transportation.

Motivated delivery professional with traditional and app-based experience transporting goods around Pennsylvania and New Jersey . Highly organized and efficient with excellent time management abilities. Always ready to go above and beyond to satisfy customers with exceptional service.

Committed owner operator bringing 8 years of owner operator experience . Well-educated in managing and improving operations. Astute and organized individual accustomed to optimizing long-term success and balancing targets with resources.

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds.

Skills
  • Tanker and Hazmat Endorsements
  • Route management
  • Clean MVR
  • Cargo handling
  • Refrigerated trailers operation
  • Customer-oriented
  • Efficient trip planner
  • Courteous and polite demeanor
  • OTR
  • Dependable and reliable
Experience
Owner/Truck Operator, 03/2017 to Current
Hallbrook Country ClubLeawood, KS,
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Reacted decisively and quickly to protect spoilage.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Conducting pre-inspections to keep trucks reliable and well-maintained.
  • Processed shipment documents neatly and efficiently for each load.
  • Retained valid proof of insurance and registration in vehicle at all times.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Fulfilled back haul orders and spotting trailers in loading yard.
  • Performed loading and offloading of trucks, utilizing pallet jacks and forklifts.
  • Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Tracked daily logs to meet DOT regulations and financial paperwork to meet tax and other financial responsibilities.
  • Conducted preventive maintenance, checking gages, readings and fluid changes while executing truck cleans and completing advanced mechanical repairs.
  • Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Supported management by reporting truck abnormalities for corrective action.
  • Recorded expenses and maintained receipts.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Eliminated downtime to maximize revenue by providing top product shipment delivery quality control.
  • Loaded, balanced and secured product to safely transport goods.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Completed efficient transfers at hubs and final destinations to keep routes on schedule.
  • Measured temperature of haul and refrigerated area of truck.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Notary Signing Agent, 08/2014 to Current
Crst InternationalGreencastle, IN,
  • Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
  • Prepared registered and certified mail for dispatch.
  • Documented all transactions in notary journal to maintained permanent record.
  • Asked signers if the information contained in the document was true.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Maintained positive working relationship with fellow staff and management.
  • Routed agreements, contracts and invoices through signature process.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Served as central point of contact for all outside vendors needing to gain access to building.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Maintained business records by updating customer information.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Prepared presentations and proposals, assisted in bookkeeping and produced budget reports.
  • Received and screened high volume of internal and external communications.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
Customer Service Associate, 05/2014 to 03/2019
Nj Family CareCity, STATE,
  • Reviewed account and service histories to identify trends and issues.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
  • Documented conversations with customers to track requests, problems and solutions.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Consulted with customers to determine best methods to resolve service and billing issues.
Education and Training
Associate of Science: Education, Expected in 05/2009
Bergen Community College - Paramus, NJ
GPA:
High School Diploma: , Expected in 06/2007
Passaic High School - Passaic, NJ
GPA:

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Resume Strength

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  • Measurable Results
  • Personalization
  • Target Job
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Resume Overview

School Attended
  • Bergen Community College
  • Passaic High School
Job Titles Held:
  • Owner/Truck Operator
  • Notary Signing Agent
  • Customer Service Associate
Degrees
  • Associate of Science
  • High School Diploma

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