Owner Supervisor resume example

Project Management:

• Initiated incentive which resulted in positive outcome.

Human Resources:

• Spearheaded new program which increased retention.

Staff Development:

• Launched well-received program of professional development courses for all staff.
• Mentored and coached employees resulting in a 12% increase in productivity.

Led sales same team to grow revenue from $40 k to $1.5 mil in 10 years

• Served as key contributing member to Leadership team.

Creative Problem Solving:

• Resolved product issue through consumer testing.

Recipient of the Who's Who Award in 2006.

• Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.

Project Planning

• Provided project controls, cost estimation, and other business support services to technical line management.

Training

• Responsible for providing vision and guidance to a group of 40 construction employees, training them on sufficient project plans and procedures.

Documentation

• Reported and documented unsafe conditions, equipment and/or injury.

Equipment Maintenance

• Performed routine maintenance on equipment on as-needed basis.

Inventory Control

• Restocked and organized items as necessary and as directed.

Purchasing

• Maintained inventory of spare parts inventories and completed purchase requisitions as necessary.

Product Inspection

• Inspected products to ensure highest quality.

Supervision

• Trained contract workers to perform general warehouse duties to company standards.

Protective Services

• Applied safety procedures and policies as outlined in Department Safety Manual.

Documentation

• Wrote and edited documents to keep staff informed on policies and procedures.

Scheduling

• Facilitated on board of new employees by scheduling training, answering questions and processing paperwork.

Research

• Investigated and analyzed client complaints to identify and resolve issues.

Scheduling

• Managed daily schedules and sales leads.

Customer Service

• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Training

• Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Payroll Assistance

• Assisted with payroll preparation and entered data into cumulative payroll document.

Planning

• Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees.
• Ensured staff was equipped with all necessary supplies and collateral for long distance travel.

Sales

• Consistently generated additional revenue through skilled sales techniques.