Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive success. Focused on using training, monitoring and morale-building techniques to maximize team engagement and performance.
Skills
Adaptable and Resilient
Motivational Leadership
Negotiation and Conflict Resolution
Relationship Building
Teamwork and Collaboration
Intercultural Competence
Multitasking and Prioritization
Scheduling and Coordinating
Computer Proficiency and Microsoft
Records Organization and Management
Certified Administrative Assistant
Certified Medical Assistant
Education
Waterford Continuing EducationWaterford, MI, Expected in 07/2012 ā āCertificate of Completion :Health Management and Clinical Assistance - GPA:
Experience
Change Healthcare Inc. - Owner/Sales/Antique Dealer Fort Worth, TX, 08/2018 - Current
Networked to build client base.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Kept records for production, inventory, income and expenses.
Avera Health - Certified Medical Administrative Assistant Gregory, SD, 01/2017 - 11/2017
Collaborated with multi-disciplinary staff to improve overall patient care.
Managed physician calendar, scheduling patient appointments and procedures.
Organized, distributed and replenished office supplies to keep department running efficiently.
Milford Family Practice - Triage Medical Assistant City, STATE, 12/2015 - 12/2016
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Educated patients about medications, procedures and physician's instructions.
Western Michigan ENT - Medical Assistant/Scribe City, STATE, 11/2012 - 07/2014
Followed clinicians throughout shift in high-volume, busy environments.
Performed data entry and data retrieval services for inclusion in medical records and transmission to physicians.
Maintained high accuracy rate on daily production of completed reviews.
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