Vibrant professional proficient in performing office and management duties, including client callbacks and excellent customer service. In-depth knowledge of animal needs and willingness to grow within my company. Energetic leader with proven success in maximizing potential for business development.
Skills
Marketing tactics
Cost reduction
Program creation and implementation
Customer relations
Project organization
Repeat business
Experience
Owner/Pet Bather, 07/2020 to Current Cape Cod Veterinary Specialists – Dedham, MA,
Seagrass & Salty Paws is a work in progress. I am constantly working and researching ways to expand my business.
Determined clients' immediate and future financial requirements to recommend products and services meeting individual needs.
Identified client business and operational needs and introduced services to provide solutions.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Set pricing structures according to market analytics and emerging trends.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Veterinary Technician Assistant, 01/2020 to 02/2020 VCA Greenbelt & Permian Basin Animal Emergency – City, STATE,
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles.
Assisted veterinarian with treatment of wounds and vaccination administration.
Administered educational and marketing materials detailing veterinary services.
Organized and restocked feed rooms to help fill customer orders.
Forced to leave position during my probationary period due to husbands job relocation
Lead Spa Specialist, 08/2019 to 01/2020 Paws & Play Pet Resort – City, STATE,
Provided friendly and knowledgeable service to all customers.
Consulted with owners and made recommendations on individual grooming needs of pets.
Bathed approximately 5-16 animals per shift, shift hours varied by daily scheduled appointments. 8am-6pm
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Solely in charge of nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Kept dogs safe by remaining alert to environmental conditions such as individual pet stress, environmental issues and fear reactiveness.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Washed, groomed and trimmed each animal to enhance coat health.
Refilled shampoo bottles, sanitized combs and brushes and placed clean towels in the proper locations following shift completion.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Identified animal health concerns and discussed problems with owners.
Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Maintained clean and orderly play yards, kennels and cages.
Bathed, dried and groomed over 5-16 animals each day.
Education and Training
: , Expected in Northeast Texas Community College - Mount Pleasant, Texas, GPA:
Major in Farm management and Animal Sciences
Minor in English
Honor Roll 1st & 2nd Semester 2013
Dean's List Honoree 1st & 2nd Semester 2013
3.5 GPA
: , Expected in Morehead State University - Morehead, KY GPA:
Major in Farm Management & Animal Sciences
Minor in Child Psychology
Honor Roll Fall Semester 2008
Dean's List Honoree Fall Semester 2008
3.0 GPA
: , Expected in University Of Cincinnati Clermont College - Batavia, OH GPA:
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