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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in [Type] industry. Offering [Number]-year background in increasing profits, reducing costs and transforming customer service standards through [Action] and [Action]. Experienced in leading and supervising team of [Number] employees. Astute Business Owner with [Number] years of experience in operations management, competitive analysis and financial management. Demonstrated success in [Area of Expertise] and [Area of Expertise]. Talented in capitalizing on new trends and technologies to boost business initiatives and reach sales objectives. Business-driven individual with more than [Number] years working as General Manager for [Type] organization. Determined and experienced in developing client rapport, [Area of expertise] and [Area of expertise]. Forward-thinking Senior Executive with proven record of accomplishment in [Industry] during [Number]-year career. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches. Talented business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Enthusiastic [Job Title] with [Number] years of experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and [Action]. Focused on motivating staff and working with diverse personality types to drive improvements. Results-driven [Job Title] bringing [Number]+ years of experience in [Industry] operations. Focused on boosting team efficiency and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management. Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Determined and responsible [Job Title] with more than [Number] years of success boosting efficiency and streamlining procedures for [Type] groups. Focused on smoothly overseeing financial, personnel and operational facets. Effectively balance targets with resources and optimize long-term success.

Skills
  • Business planning
  • Business administration
  • Business launch
  • Operations management
  • Project Management
  • Coaching and mentoring
  • Strategic Planning
  • Budgeting
  • Client Service
  • Consulting
  • Financial Management
  • Budget development
  • Marketing
  • Human Resource Management
  • Business Development
  • Verbal and written communication
  • Negotiation
  • Staff Management
  • Contract Management
  • Relationship building
  • Partnership development
  • Search Engine Optimization
  • Profit and Loss
Work History
12/2018 to 03/2020
Owner/Operator of E Commerce Store Shepard Exposition Services Atlanta, GA,
  • Created, Developed and Launched "My Favorite Little Black Dress". An Online using the Shopify and monitored Online Store promotional approaches to increase sales and profit levels.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Used knowledge of market trends to create value-added solutions to increase Traffic and Store revenues.
  • Developed key operational initiatives to drive and maintain business growth using Shopify E Commerce Tools.
  • Monitored [Type] market conditions to set accurate product pricing and take advantage of emerging trends.
  • Consulted with customers to assess needs and propose optimal [Product or Service] solutions.
  • Aligned branding initiatives and sales strategies with client goals.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Remained up-to-date on current trends and attended over [Number] trade shows per year to view and purchase products for resale.
03/2014 to 08/2015
Owner/Operator Wholesale & Online Swimwear Store G Goddess Designs, LLC City, STATE,
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Founded and managed [Type] business, growing international revenue from $[Amount] to $[Amount] in first year and to $[Amount] within [Number] years.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Input income and expense details into [Software] to track business finances and address variances.
  • Remained up-to-date on current trends and attended over [Number] trade shows per year to view and purchase products for resale.
  • Aligned branding initiatives and sales strategies with client goals.
09/2008 to 02/2011
General Manager Zales Jewelers City, STATE,
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Addressed and resolved strategy issues to support sales management and guide business direction.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached [Number] sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings [Number]%.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Reconciled daily sales transactions to balance and log day-to-day revenue with [Software].
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Kept inventories accurate with daily cycle counts and [Timeframe] audits to identify and resolve variances.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
01/2000 to 01/2004
Owner/Operator Manager Ultimate Woman, LLC City, STATE,
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Cross-trained existing employees to maximize team agility and performance.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Developed and maintained relationships with [Type] customers and suppliers through continual communication and [Action].
Education
Expected in 06/1998
Bachelor of Science: Business Administration And Management
Indiana Wesleyan University - Marion, IN
GPA:
Accomplishments
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
Certifications

Florida Licensed CAM Community Association Management

  • Project Management Professional (PMP)
  • Certified Retail Management
  • GIA Diamond Certification DCA Certified

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School Attended

  • Indiana Wesleyan University

Job Titles Held:

  • Owner/Operator of E Commerce Store
  • Owner/Operator Wholesale & Online Swimwear Store
  • General Manager
  • Owner/Operator Manager

Degrees

  • Bachelor of Science

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