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owner operator of cleaning company resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated business professional bringing [Number] years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Skills
  • Financial Management
  • Business Development
  • Regulatory Compliance
  • Operational Analysis
  • Employee Motivation and Performance
  • Judgement and Decision Making
  • Integrity and Transparency
  • Organizational Development
  • Effective Communicator and Public Speaker
  • Relationship and Team Building
  • Strategic Planning and Execution
  • Policy Development
  • Profit and Loss Management
  • Leadership and People Development
  • Results Orientation
  • Quality Control Planning
  • Approachable and Outgoing
  • Human Resources Oversight
  • Resource Utilization
  • Thrive Under Pressure
  • Analytical and Critical Thinker
  • Sales Growth
  • Adaptable and Flexible
  • Process Improvement
  • Innovative and Visionary
  • Marketing and Advertising
  • Goal Setting
Work History
01/2020 to Current
Owner Operator of Cleaning Company Forward Air Solutions Humble, TX,
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Trained and motivated employees to perform daily business functions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
02/2012 to 12/2019
Owner Operator of Residential Cleaning Company Strube's Cleaning Service City, STATE,
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
  • Optimized team hiring, training and performance.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
09/2011 to 04/2016
Front Desk Receptionist Strawberry Ridge. Blair Group Communities City, STATE,
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Collected room deposits, fees and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Transcribed phone messages and relayed to appropriate personnel.
Education
Expected in to to
BBA: Business Administration And Management
The University of Iowa - Iowa City, Iowa,
GPA:
Expected in to to
Associate of Arts: Business Administration And Accounting
Clinton Community College - Clinton, Iowa,
GPA:
Expected in to to
J.D.:
The University of Iowa, College of Law - Iowa City, Iowa,
GPA:

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Resume Overview

School Attended

  • The University of Iowa
  • Clinton Community College
  • The University of Iowa, College of Law

Job Titles Held:

  • Owner Operator of Cleaning Company
  • Owner Operator of Residential Cleaning Company
  • Front Desk Receptionist

Degrees

  • BBA
  • Associate of Arts
  • J.D.

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