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owner operator of an existing subway franchise resume example with 13 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
RELATED SKILLS Extremely proficient in Microsoft EXCEL, including macros. Also proficient in WORD, POWERPOINT, and PROJECT.
Accomplishments
Experience
05/2014 to 05/2014
Owner, operator of an existing Subway Franchise Rollins, Inc Alpine, CA,
Milford, Connecticut - The world's largest franchise, with over 43,000 quick-service restaurant May, 2014 thru Franchisee, Store #32512. Owner, operator of an existing Subway Franchise. Manage all store Present operations, including human resources, training, and financial performance.
08/2010 to 11/2013
Manager - 1 - Planning/Material Control (Production Control Manager) Apex Systems Clearwater, FL,
  • Cullman, Alabama - A leading fabricator of beryllium structures November, 2013 and reflective optics, primarily for the aerospace and defense industries. Processes included machining (manual, CNC), grinding, lapping, and optical finishing. Manager - 1 - Planning/Material Control (Production Control Manager). Managed all production planning, material control, inventory control, shipping, and receiving for the Cullman facility. 4-5 direct reports.
  • Maintained master schedule that drove all production priorities on the shop floor.
  • Performed capacity planning for overall shop.
  • Provided weekly status to customers, including Excel spreadsheets and Microsoft Project Gantt Charts. Also supported customer visits by presenting status updates.
  • Assisted in forecasting and sales quotes.
11/2008 to 08/2010
Regional Sales Manager Amarr Garage Doors Mocksville, NC,
  • Represented the Cullman facility to all customers in the Southeast Region.
  • Maintained relationships with current GIT customer base, including frequent visits to customers.
  • Followed up on all regional leads for new business. Presented company information to new business opportunities and coordinated technical follow-up visits when appropriate.
  • Maintained bookings forecast through constant customer communications, and presented this to upper management at sales meetings.
  • Only Sales Manager to achieve the maximum bonus in 2009.
01/1 to 01/1
Guidance Program Scheduler / Industrial Engineer - COE Miami Parking Authority Miami, FL,
  • Managed all production in support of the Minuteman III Program. 2 direct reports.
  • Presented status of the program at quarterly Program Management Reviews (PMR's) to the customer, government liaisons, and United States Air Force representatives.
  • Developed and maintained an Excel cost model to be used annually during contract negotiations.
  • Ensured adherence to all bonded processes used in production.
  • Conducted and facilitated troubleshooting when problems arose in production. Conducted all planning for the Minuteman III Program, as well as any industrial engineering related tasks.
  • Developed and maintained many program metrics and presented these at quarterly PMR's.
  • Performed all production control functions for all materials for the program.
  • Tracked all lifetime buys of Government Furnished Material and reported status monthly to the customer and the USAF.
01/2002 to 09/2002
Contract Manager General Dynamics Bossier City, MA,
Calera, Alabama - A logistics firm hired by Fontaine International to run their distribution September, 2002 center. Contract Manager. Managed profit / loss, logistics, human resources, and all below under Fontaine International.
01/1998 to 01/1998
Distribution Center Manager FONTAINE INTERNATIONAL City, STATE,
  • Birmingham, Alabama - A leading supplier of fifth wheels to the Class 8 Thru December, 2001 truck industry. Processes included assembly, welding, and painting. Distribution Center Manager. Managed all aspects of the corporation's primary distribution center, including costs and inventory and production control. Staffing varied between 20-60 people.
  • Implemented process improvements, resulting in an improvement of over 30% in productivity. Improvements enabled the facility to handle volume increases from 275 units / day to a maximum of over XXX units / day.
  • Assisted in the corporate quality initiative of achieving QS 9000 certification, and in the maintaining of these standards as assessed by surveillance audits.
  • Improved facility responsiveness to allow over 99% on-time performance, reduced overtime, and quicker response to emergency orders.
07/1993 to 12/1997
Assistant Manager of Operations EXPRESS PHARMACY SERVICES City, STATE,
  • Birmingham, Alabama - A major distributor of prescription medications December, 1997 through mail-order. Processes included keying and checking prescriptions, dispensing medications, final inspection, packing, and shipping. Assistant Manager of Operations. Assisted in managing all aspects of a 250-person facility, including financial performance, human resources, quality, customer service, and production.
  • Assisted in continual development and implementation of operational improvements resulting in ~25% reduction in labor cost.
  • Developed and implemented production control metrics in most areas of production.
01/1 to 01/1
Manufacturing Engineer AMSCO INTERNATIONAL City, STATE,
  • Montgomery, Alabama - A major manufacturer of hospital capital equipment. July 1993 Processes included metal fabrication, machining (manual, CNC), welding, grinding, powder paint, and assembly. Quality Engineering Supervisor. Managed all plant wide First Article inspections, discrepant material reporting and disposition, vendor corrective action requests and evaluations, and receiving inspection. 8 direct reports.
  • Implemented systemic collecting and reporting of key statistics to evaluate overall plant quality performance.
  • Wrote several procedures for the purposing of passing FDA inspections, as well as achieving ISO 9000 Certification. . Managed all production control, inventory control, and plant-level purchasing. 3-4 direct reports.
  • Improved throughput time and quality on various parts through order quantity reductions.
  • Developed strong vendor relationships, resulting in improved quality and timeliness of delivery for incoming purchased parts. Supported all manufacturing processes associated with assigned product lines.
  • Provided sole ME representation on a Concurrent Engineering Team that designed, developed, tested, and introduced into production, a new surgical lighting product.
  • Headed a capital justification project for the purchase of a $2 million, multi-pallet, dual-spindle horizontal machining center cell, including economic justification, written proposal, and formal presentation to board members and top management.
  • Implemented many process improvements totaling over $150k in annual savings. These included cell creation, idle time reduction, and non-value process elimination.
Education
Expected in
Master's: Business Administration
UNIVERSITY OF ALABAMA - Tuscaloosa, Alabama
GPA:
UNIVERSITY OF ALABAMA, Tuscaloosa, Alabama. Master's Degree, Business Administration, May 1991. GPA: 3.3/4.0
Expected in
Bachelor of Science: Industrial Engineering
- ,
GPA:
Bachelor of Science Degree, Industrial Engineering, December 1987. GPA: 3.18/4.0
Affiliations
Military Experience
01/2002 to 01/1

Air Force USAF ,
Presented status of the program at quarterly Program Management Reviews (PMR's) to the customer, government liaisons, and United States Air Force representatives. Developed and maintained an Excel cost model to be used annually during contract negotiations. Ensured adherence to all bonded processes used in production. Conducted and facilitated troubleshooting when problems arose in production. January, 2003 thru AXSYS TECHNOLOGIES, Cullman, Alabama. September, 2006 Guidance Program Scheduler / Industrial Engineer - COE. Conducted all planning for the Minuteman III Program, as well as any industrial engineering related tasks. Developed and maintained many program metrics and presented these at quarterly PMR's. Performed all production control functions for all materials for the program. Tracked all lifetime buys of Government Furnished Material and reported status monthly to the customer and the USAF. January, 2002 thru TNT LOGISTICS, Calera, Alabama - A logistics firm hired by Fontaine International to run their distribution September, 2002 center. Contract Manager. Managed profit / loss, logistics, human resources, and all below under Fontaine International. January, 1998 FONTAINE INTERNATIONAL, Birmingham, Alabama - A leading supplier of fifth wheels to the Class 8 Thru December, 2001 truck industry. Processes included assembly, welding, and painting. Distribution Center Manager. Managed all aspects of the corporation's primary distribution center, including costs and inventory and production control. Staffing varied between 20-60 people. Implemented process improvements, resulting in an improvement of over 30% in productivity. Improvements enabled the facility to handle volume increases from 275 units / day to a maximum of over XXX units / day. Assisted in the corporate quality initiative of achieving QS 9000 certification, and in the maintaining of these standards as assessed by surveillance audits. Improved facility responsiveness to allow over 99% on-time performance, reduced overtime, and quicker response to emergency orders. July, 1993 thru EXPRESS PHARMACY SERVICES, Birmingham, Alabama - A major distributor of prescription medications December, 1997 through mail-order. Processes included keying and checking prescriptions, dispensing medications, final inspection, packing, and shipping. Assistant Manager of Operations. Assisted in managing all aspects of a 250-person facility, including financial performance, human resources, quality, customer service, and production. Assisted in continual development and implementation of operational improvements resulting in ~25% reduction in labor cost. Developed and implemented production control metrics in most areas of production. October, 1992 thru AMSCO INTERNATIONAL, Montgomery, Alabama - A major manufacturer of hospital capital equipment. July 1993 Processes included metal fabrication, machining (manual, CNC), welding, grinding, powder paint, and assembly. Quality Engineering Supervisor. Managed all plant wide First Article inspections, discrepant material reporting and disposition, vendor corrective action requests and evaluations, and receiving inspection. 8 direct reports. Implemented systemic collecting and reporting of key statistics to evaluate overall plant quality performance. Wrote several procedures for the purposing of passing FDA inspections, as well as achieving ISO 9000 Certification. January, 1992 thru AMSCO INTERNATIONAL, Montgomery, AL. September, 1992 Materials Group Supervisor. Managed all production control, inventory control, and plant-level purchasing. 3-4 direct reports. Improved throughput time and quality on various parts through order quantity reductions. Developed strong vendor relationships, resulting in improved quality and timeliness of delivery for incoming purchased parts. May, 1991 thru AMSCO INTERNATIONAL, Montgomery, AL. December, 1991 Manufacturing Engineer. Supported all manufacturing processes associated with assigned product lines. Provided sole ME representation on a Concurrent Engineering Team that designed, developed, tested, and introduced into production, a new surgical lighting product. Headed a capital justification project for the purchase of a $2 million, multi-pallet, dual-spindle horizontal machining center cell, including economic justification, written proposal, and formal presentation to board members and top management. Implemented many process improvements totaling over $150k in annual savings. These included cell creation, idle time reduction, and non-value process elimination.
Skills
Production Control, Metrics, Shipping, Coe, Excel, Human Resources, Inspection, Inventory, Sales, Machining, Operations, Customer Service, Final Inspection, Labor Cost, Packing, Receptionist, Retail Sales, Engineer, Cnc, Inventory Control, Industrial Engineering, Industrial Engineer, Process Engineer, Aerospace, And Sales, Capacity Planning, Finishing, Forecasting, Gantt, Lapping, Material Control, Microsoft Project, Optical, Optics, Ordering Points To Identify The Clustering Structure, Production Planning, Sales Quotes, Scheduling, Shop Floor, Switch Capacity, Contract Negotiations, Program Management, Program Manager, Project Management, Git, Leads, Regional Sales, Sales Manager, Sales Meetings, Assembly, Welding, Process Improvements, Audits, Class, Comprehensive Large Array Data Stewardship System, Painting, Staffing, Corrective Action, Fabrication, Fda, Inspections, Iso, Iso 9000, Iso Standards, Metal Fabrication, Statistics, Buying/procurement, Purchasing, Logistics, Horizontal, Lighting, Manufacturing Engineer, Manufacturing Processes, Million, Microsoft Excel, Powerpoint, Word, Training

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Resume Overview

School Attended

  • UNIVERSITY OF ALABAMA

Job Titles Held:

  • Owner, operator of an existing Subway Franchise
  • Manager - 1 - Planning/Material Control (Production Control Manager)
  • Regional Sales Manager
  • Guidance Program Scheduler / Industrial Engineer - COE
  • Contract Manager
  • Distribution Center Manager
  • Assistant Manager of Operations
  • Manufacturing Engineer

Degrees

  • Master's
  • Bachelor of Science

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